Poplin Heating & Air Conditioning, Inc.
Poplin Heating & Air Conditioning, Inc.
Customers say: Terrific value
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
29 years of experience
At Poplin Heating & Air Conditioning, Inc., we are your premiere choice for all your HVAC needs. Whether its a small repair, new high efficiency system for your home or a large commercial replacement we have you covered. Give us a call today!
"This work included the complete replacement of a 2 ton mini-split A/C including a heat pump with a comparable Trane mini-split on 2/2/2017, which included a 10 year warranty. This installation was passed inspection by Cabarrus County. On June 3, 2024 a Poplin service tech came to my house to inspect and repair the system, as it was not working. That tech found that there was a leak in the system and added refrigerant, at a cost of $ 379. The system worked fine for about a week and then failed. About a dozen calls later to Poplin resulted in 1. No return phone calls 2. No repair or replacement of my system. In frustration I had another HVAC contractor inspect and examine the system, which cost another $ 234.33. That technician discovered that there was there was a leak in one of the original fittings, however that fitting was too close to the inside coil to be replaced without also replacing the inside coil, as well. However, Trane no longer makes or will supply a separate inside coil. This results in our only option being the complete replacement of the system! According to Trane, because Poplin improperly installed the outside line between the outdoor compressor and inside air handler, Trane has advised that the complete warranty is now null and void. Consequently, we are screwed!! At this point, why would I ever do business with either Trane or Poplin Heating and Air?"
Gerard O on June 2024
At Poplin Heating & Air Conditioning, Inc., we are your premiere choice for all your HVAC needs. Whether its a small repair, new high efficiency system for your home or a large commercial replacement we have you covered. Give us a call today!
"This work included the complete replacement of a 2 ton mini-split A/C including a heat pump with a comparable Trane mini-split on 2/2/2017, which included a 10 year warranty. This installation was passed inspection by Cabarrus County. On June 3, 2024 a Poplin service tech came to my house to inspect and repair the system, as it was not working. That tech found that there was a leak in the system and added refrigerant, at a cost of $ 379. The system worked fine for about a week and then failed. About a dozen calls later to Poplin resulted in 1. No return phone calls 2. No repair or replacement of my system. In frustration I had another HVAC contractor inspect and examine the system, which cost another $ 234.33. That technician discovered that there was there was a leak in one of the original fittings, however that fitting was too close to the inside coil to be replaced without also replacing the inside coil, as well. However, Trane no longer makes or will supply a separate inside coil. This results in our only option being the complete replacement of the system! According to Trane, because Poplin improperly installed the outside line between the outdoor compressor and inside air handler, Trane has advised that the complete warranty is now null and void. Consequently, we are screwed!! At this point, why would I ever do business with either Trane or Poplin Heating and Air?"
Gerard O on June 2024
