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"The entire experience with the Quest Carpet Cleaning service was outstanding. From the receptionist who took our call- to the very professional, kind manner of Joseph with his expertise with the cleaning process, it was an excellent experience. My husband and I were about ready to give up and replace our carpets due to cat issues. Joseph assessed the damage, came to pretreat the carpet, and then came to do the cleaning. We continue to be extremely happy with the results!"

"Beware of Dollman construction, also doing business as Essential Improvements in the Roanoke, Virginia area and beyond is a company to avoid. They employed somewhat dirty practices in my opinion and while it may not be the fault of Dollman himself, the guy I was dealing with was Tracy White, design consultant. Ironically, he's no longer with the company. If my situation had contributed to that, Dollman made the right choice in getting rid of him. While I have copious notes as to what happened here, for the sake of the review, and my fingertips, I'll do my best to keep this brief. I was looking to get a workout building built (16x20), concrete flooring, walls, lights, etc. Tracy guesstimated they could do it for within 65k while several of the others I had gotten quotes from were north of 80k. His confidence gave me confidence and that was my biggest mistake. He wrote up a very quick design contract/commitment where I had to provide a 5k deposit and if they came in above 65k, I'd get my money back if I didn't want to proceed. I signed it, this was my second mistake. The agreement I signed didn't have enough parameters written in, just that they had to deliver a workout room / building conceptual design for a project within a 65k budget. A couple of months went by and I had met with Tracy White and Jimmy Dollman once to go over the initial design, after my signoff the quote would be provided. Jimmy was unaware that we had this agreement and the budget was 65k and it was never brought up in our face to face meeting. We just discussed the design, changes I would want and some recommendations he had for me. Price was never brought up but the quote would be coming. Some weeks later Tracy asked if he could stop by with the quote and I of course was fine with it. He came over empty handed, I invited him in and he told me it was going to be 92k. I asked him why, he said that it would have been 65k base cost with no profits if they were to do it for themselves. The 92k was because of the distance between them and myself. I told him it was odd because he had confidence they could do it for 65k. He nodded and then said that he didn't want to tell me over the phone, text or email and he felt I deserved a face-to-face meeting. I reminded him of the agreement, he said he had it but took a picture anyway and said he'd talk to Jimmy about returning my 5k. Within that same week Tracy reached out and told me that he spoke to Jimmy and was told that they can do the project within 65k but obviously some things would change. I told him not to bother and just refund my 5k. He responded with things along the lines of "you can't expect us to work for you for months for free" and "the 92k was because of all the things I wanted". That's simply not true. This left me feeling gutted because at this point I didn't want to use them anymore and what would this design look like? No walls, lights, ceiling or roof? I had some options, but I wasn't going to chase it too hard, however the route I decided to take was to email Jimmy Dollman directly, take accountability for the mistakes I feel I made, mention that I felt Tracy didn't communicate openly or honestly with me, him and/or his team. There was some lapse in communication beyond me and my control. I proposed that he refund $2500 to me because I didn't want anything for free, however I still wanted the agreement to be upheld with honesty and integrity. Dollman never replied to my email but in a separate email communication with Tracy asking where this magical 65k quote and design was, he told me that he spoke to Jimmy and understood I wanted $2500 and then to terminate our relationship. I told him I still wanted that if they were agreeable. He said they were and I'd get the check within 2 weeks After 2 weeks I didn't get the check, I called Dollman, I spoke to someone else there, gave her the background and forwarded the emails. It was at that point I was told that Tracy was no longer with the company. That's a small victory. I had to followup again after Labor day weekend 2024 and they finally sent out the check, it's deposited in my account and while I'm not happy, I'm content. Beware of these dirty practices and keep your head on a swivel. Go with a company that doesn't require a design agreement. Get a detailed quote without that and go from there."

WE do NOT do installation! Mill Direct - National Wholesaler Distributor Hardwood Flooring & Decking. 17 years ago, we started with a simple goal: to offer the finest exotic Brazilian hardwood floors available, online. We are an innovative flooring company that offers honest, knowledge-based, outstanding personalized service delivered with integrity and respect.We believe an informed customer is a happy customer. Our team of specialists, with over 45+ years of combined experience, is here to help you make the best decision for you and your project. We offer only the highest quality of hardwood products for the best available price, and no seconds or odd lots, allowing you to buy with confidence. We offer total value of the highest quality product coupled with outstanding service based on integrity providing assistance and support before, during, and long after the sale. We warranty our products and stand behind them. We work directly with the largest and best mills globally, giving us unmatched access to the highest quality and volume of flooring stock while other companies may be limited. We care about our customers and our community while minimizing any negative impact on the environment. Experience You Can Trust Brazilian Direct Ltd. Exceeding Customers Expectations Nationally for 12 years. Mill Direct - Premium Exotic Hardwood Flooring, Lumber and Decking. ------------------------Best BBB in the Industry after 1years! Better Business Bureau - Brazilian Direct Ltd. Accredited BBB with A+ after 10 years. (QUALITY Matters) Since registering our business with BBB 12 years ago (Brazilian Direct Ltd. has been BBB accredited since 8/19/2004) Brazilian Direct Ltd. has an A+ rating with BBB. ----------- http://www.bbb.org/washington-dc-eastern-pa/business-reviews/manufacturers-and-producers/brazilian-direct-ltd-in-quakertown-pa-75001117

"Great job!"

"RockFab recently installed granite in a remodeled kitchen. The selection of granite products at the showroom is exceptional. The delivery times were very punctual. The installation team was most professional and completed the project perfectly."

Additional address -PO Box 511, Mount Airy, NC 27030.

STORE #: 0664.

Star City Construction, LLC is a full-service general contractor. With our company instead of dealing separately with engineers, architects and subcontractors we have single-source accountability.\nWe have become a trusted name in residential and commercial remodeling with our hard-work ethic and our eye for detail.\nStar City Construction, LLC believes that solid, trusted relationships are built on mutual respect, honorable ethics and only the highest quality craftsmanship. That is why we devote our full attention to all projects and promptly respond to the needs and concerns of our clients. Our commitment is to provide to our customers the highest quality of construction services accompanied with mutual trust and respect.

Additional emails -darla@venetianmarbleinc.com, tom@venetianmarbleinc.com\ninfo@venetianmarbleinc.com. Family owned & operated. Installation provided by our own employees.

Cabinetry with TLC offers multiple cabinet choices and all countertop options to meet any budget. We offer FREE interior decorating help and give FREE estimates on cabinet and countertop designs from trained, certified designers. To learn pros and cons of all your remodeling or building cabinetry and countertop needs, please call us today, 540-777-0456. \nADDITIONAL CONTACTS: MIKE REINSCHMIDT, (540) 793-5702, JOE LANGFORD, (540) 815-8765,