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"We have ceramic tile countertops that were installed when our home was built in 1996. Over time a few tiles had gotten minor cracks and the grout had become worn and difficult to maintain. We considered replacing the tile, but after looking at the amount of work that would be involved and cost of replacement, we decided to explore the possibility of regrouting. I contacted Signature Contracting and corresponded with JJ, sending him photographs and measurements. He confirmed that he could do the job. Given that it was a rather small job and that we live in a fairly remote location, he explained that he would have to find a time to work us into his schedule. As we were in no rush, that was fine. It turned out that a window of two days became available, so we went ahead with the work. JJ and his assistant showed up in the morning of the first day. They were a pleasure to work with. JJ discussed the materials he would use, covered options, and work began. Some tiles were replaced with extra tiles we had, the counters were regrouted, and the seam between the counters and backsplash was recaulked. As it happened, the project was completed in a single day, which worked well for both of us. The counters look beautiful. We were very happy with our experience and are glad we know there is someone we can contact if any other projects come up."

"I’ve used Len the Plumber in the past, but after today, I will never be using their services again. I called to follow up on a recent (and expensive) drain repair - work that my family stretched our budget to afford. The plumber who came out was great: professional, kind, and respectful. But unfortunately, the drain is still not fully cleared. When I called customer service to ask if there was any warranty or guarantee on the repair, I was met with nothing but attitude. I wasn’t rude, I simply asked a question. Rather than receiving a straightforward answer, I was spoken to in a condescending and dismissive tone, as if I didn’t have the right to inquire about a service I paid a significant amount for. If the answer is “no, there’s no warranty,” then just say that. I would’ve scheduled another appointment and paid for the additional work. But I refuse to support a business that treats its customers like that over the phone. I hung up and blocked the number. To whoever runs this company: please take customer service seriously. It’s hard enough to pay steep prices for plumbing work—being treated rudely on top of that is unacceptable. Hire people who are kind and respectful to your customers. You’ve lost my business."

"Mike came out promptly, gave us a link so we could order the part and then came out promptly to install the part. I highly recommend him. He serves the Eastern shore an probably other areas too"

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"perfect! Sterling did a terrific job!"

"The quality of work that was completed by Superior Remodeling was exceptional. The level of craftsmen-ship was second to none. The business owner Michael is very communicative and has a great disposition. My wife and I had a great rapport with him. I found his responsiveness to be above and beyond for any person in any profession. He is not only very ethical in how he conducts business. He is also a decent and dedicated family man. I highly recommend working with Superior Remodeling."

"Arturo, Wendy and the team are outstanding and very professional. They are masters at building, designing and delivering a magnificent product! We needed two bathrooms renovated, one to meet the needs of my husband with medical disabilities. Arturo understood the request and immediately put a plan in place. The team implemented and succinctly executed so that the job was done neatly and before the deadline. HIRE THIS TEAM!! You will be so glad you did! We are so pleased - both bathrooms are BEAUTIFUL!!"

"We write this review as a sigh of relief now that our renovation project with River View is finally complete. The quality of the final work is excellent, and the construction crew, architect, and county inspector were all great to work with. The original crew we worked with, led by Edwin, were so hardworking, friendly, thorough, and fast. That's what really pushed us from 2 to 3 stars. However, the process getting here was frustrating and unnecessarily chaotic. Timeline & Communication Issues: Initial promise: We were clear that the renovation had to allow us to live in our home during construction and be completed before Christmas. Early communication: Our original project manager, Cris, was personable, and early communication seemed fine, if a bit informal and sometimes inappropriately personal. Major miscommunication: Near the holidays, we discovered that the plans submitted included cutting into the roof — something we explicitly said we didn’t want. This contradicted verbal assurances and caused major last-minute changes. Project Management Failures: Poor planning and oversight: Cris and the architect’s plan didn’t align with the construction work. We had to get involved directly with the county to fix errors. Paperwork errors: Incorrect submissions to the county added delays and confusion, which we had to monitor ourselves. Last-minute scramble: We were cleaning up dust on Christmas Eve due to these planning failures. Personnel Turnover & Lack of Handoff: Cris leaves the company: No proper handover to James, the new PM, who was unfamiliar with our project. Crew replaced: The original crew, who were great, were gone; new crew had no context or direction. James leaves: Another handoff with no context — the third PM had no idea about our project or its outstanding items. Escalation mishandled: When we raised our concerns with Kyle, the CEO, the response felt dismissive, with no accountability for the previous missteps. In summary, it's a beautiful end result... but we’re glad it’s over. The process left us frustrated, confused, and frankly, exhausted."