Get matched with top carpet repair, refasten, or stretchers in Cibolo, TX

"Outstanding job great customer service beautiful new flooring!"

"Curtis did an excellent job; he carefully looked over our carpet for special treatment areas, gave me a precise estimate (a bit high compared to Angi’s predicted amount) and then did extensive, thorough work that removed spots an earlier cleaner hadn’t removed. We had one or two iron stains that emerged hours later. This was a problem we had before but they were not visible when Curtis treated the carpet, so he would not have known about them (any bleach-type spot treatment makes iron stains turn red — I’m a chemist and I know how to neutralize them: vitamin C and citric acid solution)."

"Excellent resullts. Carpet stayed wet longer than expected but maybe that was because it is so light and traffic patterns take more to clean. When dry, they looked great the next morning. I had seen 2 areas that needed stretching and they come out great. I just wish he had pointed out an area that I had not seen before he cleaned them so it could have been stretched too. He did however say he would stretch it for free the next time he cleans them."

"New Braunfels Carpet repair should be your go to for any carpet repair. I thought I would have to replace my carpet due to my dog eating a hole through it but they were able to fix it good as new."

"Mark and Bret did an outstanding job of stretching and cleaning my carpet. I was extremely pleased with the results!!!! 👍Very professional ."

"Love The Carpet Doc! Excellent work! Will use them again in a New York minute!"

"At first, it went well. Mr. Clarkson, the owner, was nice, knowledgeable, and professional. He came over within a reasonable time frame to bid the job and provided a written estimate that was fair. They also got us on the schedule fairly quickly. The office staff that we spoke to were all nice and professional as well. The siding repair went fine. Then, when they did the roof, we were pleasantly surprised that they finished in one day. However, when we came home to see the roof after it was finished, things started to go awry. We noticed that there was some material still laying in one of our flower beds. When I asked him about it, Mr. Clarkson stated that one of his guys would be "back to finish the drip edge". The man did come back right away, but he never properly finished installing the metal drip edge. I alerted Mr. Clarkson to the fact that a portion of the drip edge was left incomplete. It was very noticeable- I don't see how someone could have accidentally left it that way, honestly. Anyway, Mr. Clarkson responded quickly and stated that someone would come fix it. Ok, no problem. However, when the "someone" arrived to fix it, they still didn't install it correctly. Again, a noticeable piece of the drip edge was missing. So, I contacted Mr. Clarkson again and asked that he personally come look at the "correction". He did so- promptly and without complaint. After seeing the drip edge, he told me that he agreed with me- that it was substandard. He seemed genuinely put out with his own workers for not installing it correctly. He stated that someone would come fix it. So, the third time his guys came out to fix the drip edge rolls around... They showed up at 7:45 pm and it was already dark, so they couldn't adequately see what they were doing. To make matters worse, we observed them climbing on the window trying to reach the repair area. Turns out, they had come to the house to do the repair without even bringing a LADDER! After we let them use our ladder, the drip edge was installed adequately, but jeez...talk about unprofessional! So, overall, it seems that Mr. Clarkson is trying to run an honest and quality business. He really seems to be a nice man, and if this rating were just for him- he'd get an A. However, a business is only as good as the people it employs. There's also a lot to be said for doing things right the first time."

"Very well. Would use them again. very punctual.
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"Randy did a great job, finished the carpet in under 10 minutes, and at a great price!"

"They took an extra day to complete it from what was estimated, but that didn't affect the cost, so I did not really care. The finished result was exactly what I wanted, which was the fantastic look of dark hardwood flooring with the benefits of porcelain. It's easy to maintain, and there are no scratches from my 100+ pound dogs. I'm writing this review 2 years after installation, and I have not come across any problems or issues. I would use them again if and when I move...since I can't take my floors with me!
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