Get matched with top metal roofing repair pros in Clarkdale, GA

"great repair good start to finish"

"I can’t thank Rackley Roofing and Supply enough for the swift and quality job replacing my roof! Not only was David’s estimate honest and fair compared to the other quotes I received, but I was also able to replace the old shingles with architectural shingles which are more durable, visually appealing, and have a longer life. I would highly recommend calling David Rackley for all of your roofing needs. He was honest with all of my questions and dependable throughout the whole process. It was a pleasure to work with him!"

"I wanted to take a moment to express my heartfelt gratitude to Accent Roofing Service for the outstanding job done on my roof. I recently had a leak and reached out to them to assess the issue. I was fortunate to meet Mr. Bobby Wiggins, a roofing specialist, who quickly identified the problem. He took the time to work out an excellent solution that fit my circumstances and promptly scheduled an appointment for the repair. Today, I had the pleasure of meeting Mr. Ben, who handled the repair work. His professionalism and respectfulness were truly commendable. The quality of his work was exceptional, and he completed everything efficiently and in a timely manner. If you're looking for a reliable and professional roofing company for repairs or replacements, I can confidently say that Accent Roofing Service is the best choice. Thank you, Accent Roofing Service, for an excellent experience!"

"Excellent experience with G and G Roofing. Full service: repairs, restoration, painting and wood fixes. Roof looks brand new!"

"I am a very satisfied customer. I had my roof, gutters, and awnings replaced by PGRS after a hail storm a few years ago. I also recently had the drip edge installed. I had estimates by 4 different companies but ultimately chose PGRS because of Jason Loyd, the sales rep. I was most impressed by Jason because he was very personable and courteous. He was patient and answered all of my questions (of
which I had about a million). Lol. He explained everything very thoroughly. He is a great 1st impression for the company. Good move PGRS. Jason has great People/Soft skills. My interactions with other staff members have been just as positive. I have not had any problems with my roof, gutters, or awnings. If I do, I have the utmost confidence that PGRS will do their best to resolve any
issues. I read a few of the negative comments here and I will say that customers are NOT always right! Companies should be expected to do their best, which PGRS does. Some customers have unrealistic expectations from companies. Positive experiences are had when each party does their best. Customers have responsibilities for their people skills too! If PGRS could leave reviews on their customers, some of us would never have businesses wanting to work with us at all. In conclusion...PGRS is a great company to work with. Communicating with them is easy and professional. I highly recommend them!
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"Had some wood shake composite roofing repaired recently and I’m really glad I went with them. They came out, assessed the issue quickly, and didn’t try to upsell me on a whole new roof when I didn’t need one. They matched the existing shake composite really well, which was something I was worried about, and the repair blends in seamlessly. You honestly can’t even tell where the work was done. They were on time, professional, and cleaned everything up before they left. It’s hard to find contractors who are straightforward and take pride in the details, but these guys do. If you need roofing work, especially repairs, I’d definitely recommend them. Thanks again!"

"They did an excellent job replacing my roof. They also removed my wooden facials and replaced them with metal ones, they did a good job with that as well. They also replaced my gutters and spouts. They have my house looking much better and everyone in the neighborhood has been giving me compliments on the work they did. I will refer them to anyone who ask who’s a good company to replace their roof at a very good and reasonable price."

"The company did a professional job of performing my roof repair quickly and effectively. They followed up after completion to ensure satisfaction. The people seemed nice. I would hire them again if the need arises."

"The gutter replacement crew and the roofing crew both did an excellent job. The crews arrived on time on the days they were scheduled, removed the old gutters/roofing with care, completed repairs as requested, and completed the new installations thoroughly and efficiently. They did an amazing clean-up job, too. Consultant Neal Cook was very attentive to our needs, and was involved in every step of the process to make sure the work was completed to our satisfaction."

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I started discussions with Crestmark in mid-April 2013, receiving an actual quote and invoice in mid-May. They performed the roof repair and it was completed by the end of June, with the work crew doing superior work. With the roof complete, there was approximately $8,000 worth of repairs remaining to be completed. When I had not heard from Crestmark by the second week in July, I attempted to contact them by email and phone but to no avail. I finally made contact by phone shortly into September (four months into our repairs!) and expressed such frustration with the owner that a representative emailed me that afternoon, promising to come by and estimate the materials needed for completion. A week later they came out and partially finished the chimney framing but left it unpainted and none of the facia or soffet work done. On September 19, I received an email from the same representative promising to "get a list of what needs to be finished tomorrow and we will get it done". I have not heard from Crestmark since (today is November 9, 2013) nor has any work been performed. While Crestmark Roofing promised much and their price was fair, the lack of communication and follow-up has negated what should have been a relatively easy success. 

UPDATE

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On November 9, 2013, I provided Crestmark with advance notice of my Angie's List review to allow them an opportunity to responds and/or attempt to remediate our concerns. On November 21, 2013, I received an email stating they were ordering the remaining materials and would have the job completed within 2-3 weeks. However, I heard nothing else from my job representative into mid-January. On January 22, 2014, I contacted the Angie's List POC for Crestmark Roofing, Gary Yates. In contrast to my experiences with the prior representative, Mr. Yates was professional, responsive, and extremely disturbed over how the job had been handled. To his credit, he did not fain concern in an effort to win back business; instead, it appears he made a diligent effort to objectively investigate the status of our job and what led to our displeasure. Mr. Yates kept me informed throughout the 23rd, checking for additional information and clarifying points of confusion. On January 24, Mr. Yates and I met in person, where he apologized for the problems with this job and updated me on the results of his investigation. He assured me that this was an isolated incident involving one of his representatives and took full responsibility for the lack of communications and response. He cleared up several misconceptions concerning the repairs and in my view rescued the reputation of this company. Had I thought to contact Mr. Yates earlier, many if not all of these problems may have been averted.

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