Get matched with top fridge, freezer or ice maker repair or service pros in Clarksburg, MD

"He was very nice guy. He came on time and did a good job."

"Nice, professional and effective"

"Yes, and very good "

"They’re so helpful great job and professionalism "

repair major appliances in home

"Tyrone from Factor Appliance (in Rockville, MD) came to fix our GE dryer, which had just stopped working. We were able to schedule an appointment on short notice and he came right on time. He fixed the problem in a few minutes and charged the amount given on the phone. He took the time to explain the problem and was an excellent person to deal with in every way. We highly recommend Tyrone and Factor Appliance and now consider them our go-to appliance repair people!"

"Paul and Cole checked out my 15-year-old appliances. Paul is a fount of knowledge! They diagnosed thoroughly and fixed some things, then reassured me that my stuff was still in quite good shape, even though beyond the usual life expectancy. They taught me what indicators would tell me I should consider replacing the appliance, and the most likely points of failure. And what I should look for and avoid in new appliances. Pricing was very reasonable, and both gentlemen were extremely courteous and friendly. I highly recommend them."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"RRR did a high-end hall bath remodel in Sep 2020 for approximately $24000. Homeowners did the basic design and material selection. RRR suggested construction and material mods, as needed, and ordered all material. Cost was clearly detailed up front, paid on draw, and was met by completion date. All stage work and inspections were completed on schedule, over approximately three weeks. Crew was always on time and worked full days, while Ryan checked in twice a week. All rough-in and finish work was neat and well crafted, including studding, plumbing, electrical, wall and floor tile, and vanity top and basin, and painting. There was some struggle with heavy shower doors assembly and clean install. All punchlist items were complete with no issues. Enjoyed interaction with Ryan and his crew. Very happy with results. Competitive pricing. Would highly recommend."

Family owned and operated since 1956, we sell top brand names like GE, Whirlpool, Maytag, Kitchen aid, and Speed Queen. Along with the quality of our appliance service, we do all the research so you don’t have to deal with a high pressure sales environment. The bottom line is that we work hard to keep your appliances working hard for you.