
Serving Clayton, NC and surrounding areas
Approved
In business since 1951
Emergency services offered
Warranties offered
"First off, we have used Blanton's in the past for our heating and a/c needs. They are always extremely polite, professional, and always on time. The technicians had suggested the possibility of us replacing the systems due to the number of times we called them and how much freon would need replacing twice a year. One unit leaked horribly and the other was getting rusty and starting to look even moldy. They were never pushy or aggressive in their suggestions. That's why we actually considered them very seriously. <br /> James came out to our home and did a full proposal when we were considering the possibility of replacing them. He was incredibly cordial and thorough and never once made it seem like a sale was going to be made. He presented at least 3 different options for replacement and explained everything about those systems as well as the work involved and total cost for everything. He was here for about 3-4 hours. That may seem like a long time, but it wasn't uncomfortable or intimidating. I felt like he was genuinely concerned more about our comfort and energy savings. <br /> It was about 5 months before we actually decided to "pull the trigger" on the replacement. I can tell you that they maybe called me once during that time and asked about it. They gave us space and time to think without constantly being in our ear about it. We noticed that our downstairs unit wasn't blowing out warm air in mid-November, indicating that it was time to replace the freon AGAIN. That's when we decided to just go ahead and replace both systems. Thanks to James and his hard work, it was easy to make the right choice for us and we were able to schedule the replacement fairly quickly. During the proposal, he said that it would take about 2 days to replace both systems. But when they came out, they actually had 2 crews (at no extra charge!) do all of the work in 1 day! Both crews arrived promptly at the scheduled time (around 8:30ish and were done by 4). They took care of everything and cleaned up everything when they were done. It was like they were never here! <br /> James came back two days later just to see how we liked everything, to go over final paperwork, and to show us how to use the new smart thermostats. The systems have been working like a dream. I am SO glad we did it! <br /> I really CANNOT say enough good things about Blanton's! I'm so glad I found them through Angie's List. I would HIGHLY RECOMMEND to everyone!"





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