Get matched with top tankless water heater repair pros in Clayton, NC

"They were excellent to work with and very knowledgeable."

"TL;dr: avoid this company if you value your time and money. We struggled with this company for over a week to get what should?ve been a very basic A/C repair completed. It took three separate visits just to diagnose the issue and then get a part ordered. On the FOURTH visit, after being without A/C for over a week, the repair person came out to our house. He spent three hours preparing the system for the new part. Then he realized the part that had been ordered wasn?t even the right one and that he would need to put in yet another order for the correct one and come back in ANOTHER two days. We canceled the appointment and immediately started calling other A/C repair companies. Air ?Experts? are grossly incompetent and have poor communication within the company. Avoid this company like the plague. "

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"Great service- very professional."

"It is a privilege to give William Parrish Plumbing my highest recommendation. Our project included drain/flush of a tank-less hot water system and repair of a cracked toilet valve. The work was performed by Pedro who was personable, knowledgeable, and a true craftsman at his trade. He presented several work options so I could pick the service best meeting my needs. Pedro was efficient and extremely clean. You can't go wrong with these guys."

"I have to be honest, I have been selfishly putting off leaving this review because I didn't want everyone knowing what a gem Edwin from PK Plumbing is. Edwin has come to our rescue WAY too often in the past year or so. Most recently, we had a massive leak in our crawl space which had apparently been going on for a long time before the pipe totally split. Edwin squeezed us in to come out and get the leak sorted out. Unfortunately, it took a couple of days because as he fixed one area, another would spring a leak. (Darned aging Polybutylene piping!) Edwin is extremely professional and definitely knows what he is doing. He is honest and friendly and doesn't charge you an arm and a leg like some companies would. We are fortunate to have found him and hope that he stays in business for a long time to come. I am pretty sure we will have to utilize him on a regular basis as the piping slowly fails in our house. (Unless we win the lottery to get all the pipes replaced in one fell swoop! We can hope! :D)"

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"I thought their rates were high but it turned out they had to do extra work and didn’t charge for that"

"The technician came on time. Checked my facility very well, very professional to explain what he saw and thought. Very good attitude too. Thank you!"

"'Professional and efficient. I would rehire them!"