Get matched with top tankless water heater repair pros in Cleves, OH

"When my water heater was in need of repair, I called them, they were prompt, courteous and professional. My water heater was 29 years old, no hope of a repair. I was shocked how much it cost to replace it. But I was given several options. I was told there was an issue with my vent, that there was a backdraft. I thought it was a sales pitch, so I found out how to check it my self. It was true, Carbon Monoxide was coming back into my basement. Yiikes. I went with a tankless water heater, mainly because of the warranty. The plumbers we very fast and friendly, it was complete in 5 hours. Inspection was included, of course we passed. I would recommend this company to everyone I know."

"Had a complex issue with hot water heater. I was able to contact technician without calling main number."

"They did an excellent job of replacing our heating and air conditioning system. They were professional courteous and explained everything very well."

"Our tankless water heaters stopped working. Chris quickly found the problem being the snow/ice blocked intake and venting outlets. He cleared the blockage and made suggestions for future improvement. Throughout the process, Chris was courteous and professional. We would recommend his service."

"We needed to check our water heater for leaks prior to closing the sale of our house.Joe Lay were out installing a new water heater and expansion tank the next day. The technician explained how all the components were supposed to work before checking everything so we both knew we needed a new tank as well. Outstanding, professional company. Billy was very respectful, knowledgeable and professional the entire time in our home. We would highly recommend Joe Lay and Sons for any plumbing needs."

Todays heating/cooling systems are more efficient and use more sophisticated digital controllers for their operations. Proper installation and maintenance is important and having the right technicians and service people to ensure proper operations is critical. Bassett Services has a special process for selecting individuals who can perform the technical functions that are required to service the equipment we sell and, most importantly, interface with our customers on a very professional level!

"I hired TNT Services Plus to install several water heaters as well as repair a few plumbing issues in several of my properties. Tommy was very professional, knowledgeable and had a great personality. Communication was prompt and thorough, and prices were very reasonable. I would definitely recommend TNT Services Plus."

"I really like the online appointment setting. My water heater pilot light would not stay lit, starting on a Saturday night and I was able to schedule a non-emergency appointment for Monday right then. The technician was very prompt, courteous and professional. He was able to measure that their was no voltage coming from the thermopile and determine that the part needed was either the thermopile assembly kit or the gas valve assembly. He also was able to help me look up the warranty information, show that my water heater was under warranty for parts still and the number to call to order the part. He also scheduled an installation appointment for the day my parts were scheduled to arrive right then. I received the estimate the next day, while waiting for the parts to come the following day after that. The installation prices seemed really high considering the price of a new water heater. The estimate for installation of both parts when they arrived, the thermopile and gas valve assembly, was $700. I canceled my appointment, knowing that if my husband and I could not put the parts on ourselves or find someone we know with water heater part experience, then I could buy a whole new water heater for that estimate price. We drained our water heater ourselves, and from there our HVAC/Furnace family member was able to install the new parts, check for leaks, refill, and start up the water heater with no problems in under 2 hours. While the customer service from Flow-Rite was very good, the high priced estimate was very unreasonable. The initial service call was worth $50, but I would not call them again based on their service prices.
"

"He was very nice and got the pipe fixed. He was unable to repair the drywall though, so now I have to hire someone to do that. But aside from that, the gentleman was great and very professional."

"He dug down about 48 inches to the copper water line, where he found a pinhole leak. He cut off the bad pipe and replaced it with a joint coupling. After waiting a while to make sure there were no leaks he filled the hole. It took him about 6 hours from start to finish. I'll use him again if needed."