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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"10 word minimum. We recently did a complete remodel of our 3000 sq ft home and South Shore Construction did a fantastic job! This remodel involved blowing out walls,, creating an arch entrance, and moving the kitchen foot print as well as painting, flooring, electrical etc. Kevin our GC was very detailed and communicated well with us throughout the entire process! When a few hiccups happened along the way Kevin was quick to fix and resolve the issue. All the work was done at a very professional level. Go ahead and call South Shore! You won’t be disappointed!"

"My wife and I purchased a 1987 home with a horrible floor plan and a kitchen that would require a complete tear-out. The kitchen walls were angled with jogs, drop ceiling and loose floor tiles. We knew that walls and drop ceiling had to be removed making the lanai part of the main living area. After much research, we contacted S&W Kitchens of Tampa and met with Lacie Rice. Lacie was a delight to work with. She was knowledgeable about the process and very attentive to our needs. Her ideas and design expertise created an awesome floor plan and a fabulous kitchen. Joe was a perfectionist with the installation of our beautiful kitchen cabinets topped with crown moldings. A large island was created with a space for a beverage fridge that my wife and Lacie talked me into, and they were right :). Daniel Neris of S&W Kitchens oversaw the contractors during construction and both Lacie and Daniel went above and beyond to ensure the workmanship met the high quality standards promised by S&W Kitchens. Thank you Lacie and Danial for a job professionally well done."

"My story is long so please bear with me. My husband broke his hip and ended up having surgery and going to rehabilitation. Our bathroom was not properly equipped to accommodate his needs. I had 7 contractors come to my home and provide estimates to retrofit the master bathroom. To say that their estimates were over the moon is putting it mildly. The owner of Next level Shower and Bath was one of the last contractors to provide an estimate. He arrived on time, was extremely knowledgeable, professional and caring. He and I clicked right away. He totally understood what was needed and provided me with many suggestions. I was so impressed with his knowledge of what was needed to make our bathroom usable and comfortable for my husband who prior to the hip surgery, was using a walker and now using a wheelchair. His crew were top notch. They worked very hard and produced quality workmanship. Tim was on site everyday and constantly checking in to make sure he and his team were exceeding expectations. The end result was awesome. Both of us are enjoying our new SPA like and safe bathroom."

"We are thrilled with the work on both projects—especially the kitchen. The value added to our home is phenomenal. The company delivered on every request! Very flexible and personable."

"Awesome came same day to help our issues"

"Great company even greater people. They really look for your best interest and work with you. Very responsible, on time, and hard workers. These guys remodeled my entire home fast professional and low cost. Honestly they like family now I call them for just about anything that needs repair."

"Terry and his sons were polite, professional, talented, trustworthy, and above all the work done was exceptional! From bidding the job to completion I could not be happier."

"Josh and his team showed up on time and completed the job in 2 days. We passed all our inspections the 1st time! After the job was completed we had several hard rain storms. There were no leaks visible which makes me extremely happy. I was able to renew our home insurance without issue. Josh even helped manage the materials and return unused product to help reduce the overall materials cost estimates. I will definitely be using him for future projects."

"Everything was professionally done on time and great communication."