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"customer is very pleased with the service"

"Arrived on time and worked longer than usual to make up for delays they couldn't control. Met our time lines. Very respectful of us and our property. Overall very professional."

"It went very well. I am impressed with the work."

"These guys tore up a ton of gross tile in my basement that was really poorly done by the previous owners. They completely remodeled the basement with new paint, LVP, bathroom facilities, etc. Could not recommend the guys at TRAD any higher."

"I hired this company to build a new deck in the beginning of July. It is now the middle of September and my deck is still not finished. While the time frame is not completely their fault due to material delivery they wouldn’t show up for days at a time when material was available to work with. There were times they would show up and only stay for a couple hours. The whole process was a nightmare. Their lack of quality shows in all areas of the deck. I drafted the plans myself and they were approved by the building department. I provided them with copies of the plans. They messed up 4 of the 5 concrete piers because they measured them wrong. Instead of redoing them. They poured square pads over them that were only poured on the surface for three of them. One of the outside piers was supposed to be 10 inches. They messed up the measurement then poured a 16 inch pier over it that is approximately 1.5 ft above ground. They also cut a sprinkler line that went through the pier instead of pouring over it like I explained to them. I had to replace one piece of siding that met with the deck. I bought matching siding to replace it. The workers broke the siding while moving it. They bought new siding that was cheaper and did not match the existing siding. They additional broke off another small piece of siding that was not fixed. They left material all throughout my yard for weeks, leading to my grass dying and my sprinklers unable to work because they were covered up. Nails and screws were everywhere until I picked them up. The posts were cut short for the railing, so they nailed pieces of extensions on top of the posts. They messed up fastener spots for the rails leaving holes in the railing. They originally used screws for the framing. They had to be replaced with nails even telling them before they started nails had to be used and it was in the plans from the building department as well. They used facia board for the steps until I explained to them what the facia boards were for. Leading me to be short on facia boards for the rest of the deck. They also started the deck flooring using a facia board, realized the mistake and replaced. But at that point the facia board could not be used elsewhere as it was notched for posts. I bought flashing for the ledger that was never used. When I questioned them about it he stated the siding and ledger were already put on. The quality of work was below average at best. They cut corners and I found it very concerning I had to explain to them parts of building a deck."

"All work was done on time and was of excellent quality! Friendly and courteous!"

"From the outset, Rocky Mountain Custom Decks was outstanding. From the outset, communication about status, scheduling, etc was excellent. I had a small project and Nate didn't make me feel unimportant and worked to provide me with the best quote within my budget. His crew that did the work was outstanding as well. Very respectful, courteous and outstanding workmanship."