Essential Electric
Serving Concho, OK and surrounding areas
Approved
In business since 2015
Warranties offered
Credit card accepted
"The telephone cable to my house was jerked loose from the junction box mounted on the outside brick. While not completely separated, the cable now droops between the telephone pole and the junction box, practically lying on the ground. My house has two junction boxes mounted outside, with all sorts of wiring going every which way, and I, quite frankly, couldn't figure out what everything was and who would be responsible for fixing it -- the telephone company or an electrician. I made a cold call to Ryan Weems, Essential Electric, who was extraordinarily kind, patient, courteous, informative and professional. Rather than take advantage of my ignorance and charge me for a service call to come view the problem, Ryan suggested I email him photos which would help him determine whether or not I needed an electrician, or if I could straight to the telephone. Less than five minutes after I emaiedl the pictures, Ryan called me. He explained what the cables were and the various junction boxes and let me know I did not need to hire an electrician. Thanks to Ryan's honesty and integrity, he helped me, someone he didn't know at all, resolve a problem with no personal gain for himself. Ryan could have gone ahead and conducted a service call, charging me for his time, but rather than do so, he took a higher moral road. Ryan demonstrated courtesy, patience, professionalism and integrity. If I do find myself requiring the services of an electrician, I definitely will reach out to Ryan Weems of Essential Electric."
+11
Response time8 hrs
1 neighbors recently requested a quote
Recommended by100%of homeowners
