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"Diego was on time, very courteous and friendly, looked at the shower door and lifted it back into place. He declined any compensation, we chatted and he left. He inspired my trust in him."

"I just want to start this with you by saying wow! David and the office staff were phenomenal from the very beginning. The crew did an amazing job and were in and out in one day. They had a Project manager on site to make sure that it went nice and smooth. Thank you I’m rooting for doing such a phenomenal job and installing our lifetime roof."

"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."

"Well it doesnt leak"

"They were there when they said they would be. I got what I needed. I'm Happy!!"

"This started off as a 2-part job. One part needed to wait in a bathroom until a shower unit could be installed in the basement bathroom. The first part was to drywall a missing ceiling and wall in a kitchen. They completed this work. There are some sunken screw heads that need a second coat of mut still. The wall is fine in the kitchen. They drywalled around the toilet area in a main floor bathroom but did not fill in the hole from an old medicine cabinet. The entire main floor bathroom was to be completed it's not. In the basement there was a half wall that was to be drywalled. It's completed and finished. In the basement bathroom the quote says they will used green board they did not. We asked them not to drywall the outside wall of the bathroom because it needed to still be insulated and they drywalled half of this wall. We had given them a lock box to the home and before we could even see what was completed at the home Mario called and demanded full payment even though only half the work was completed. I did pay him the full amount at that time trusting that they would be back to complete the rest of the work. When we did get a chance to see the home a few days later we let Kevin the sales guy know that they used the wrong drywall in the bathroom and drywalled half of a wall that we asked them not to. We removed the drywall on this wall so that the insulation could be installed. The shower was installed and we scheduled them to return to complete the remainder of the drywall. Mario the owner came back to view the job and was very disrespectful and aggressive with my partner. He was very difficult and would not listen to what needed to be accomplished still at the home. It was clear he had no interest in completing the work since had been paid. My partner didn’t feel safe in the home with Mario's aggressive behavior. When he called me to discuss he continued he further aggressive language and told me to “Suck His Dick” which is a clear reflection of his character."

"This was one of the worst experiences we have had. We contracted (verbally) with him in May after we received a quote for our projects of $650. He /his assistant did a few projects. He suggested that they come and complete other projects as they had time. We requested they wait until a later date, which was agreeable to them. Once we contacted them again, there was a complete lack of communication and focus on our project. I have text messages that show that he was unresponsive to our communications time and time again. Once he did contact us, he had a huge list of life issues, which were not acceptable as they were his problem not ours (as he agreed). He then set up a final time which he guaranteed but then consequently canceled due to another personal need. I asked for a final itemized bill. When I received it, it was almost the amount he initially quoted. However, the major projects that were quoted were never done. He refused to accommodate this in our bill."

"Alfredo was amazing to work with! Very prompt in communication and fast getting the job done. End result was excellent would definitely use his services again in the future!"

"Excellent, great job."