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"as advertised"

"I'm so happy with the service and pricing I got from Bakers Plumbing and Heating. It's a family-owned business but they have several crews dedicated to each of their services, so the furnace crew put in our new furnace quickly and professionally. But it's run like a small family business where you're likely to talk to the owner and he wants to make sure you're happy with the work. Can't recommend them highly enough."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."

"I recommend making sure you know who Putnam Handyman is sending to your house & call references, even if you are a repeat customer. Here is why….. I had an in-wall air conditioning unit installed by PH in June 2022. Overall, this installation was cut & dry with a few fixes along the way. The experience was fantastic so I called on them again in May 2023 to replace another in-wall AC unit that was leaking. This installation was not as cut & dry but absolutely doable. It became clear quickly that the lead technician was not happy with the job. I explained that I understood it was different than the job in 2022 and the AC & sleeve I purchased met the specs I was given so I was not being unrealistic. It ended up taking about 1½ days & I was completely fine with paying more for the extra work but the installation was flawed. I sent an email with pics detailing the flaws; foam sealant used on outside looked terrible, trim around the unit was not set correctly and there was a gap under the unit that needed to be sealed. I also requested they send the team they sent in 2022 to fix the problems. PH called me to discuss the email. I agreed to having the team who installed it come back & we agreed on a fair price for the installation. When they came back to fix their work, the same complaints were lobbied. Again, I explained that I understood, I got the materials according to the specs they provided, etc. Now here we are in 2025 and the poor installation has created damage. The technician installed the AC too close to the electric baseboard heater and since this was a colder winter compared to the year before, the bottom trim has warped quite significantly. I didn’t discover the damage until a few weeks ago because I cover front of my ACs when the weather cools. I emailed PH with pics but since their warranty expired, I would need to pay to have it fixed. While I respect the timing of the warranty, I am still disappointed that Putnam Handyman isn’t willing to fix a job that was obviously done incorrectly by their technician. So, here I am taking this story to internet to warn others."

"Everything went very well from the first call to completion. Estimator was very responsive, professional and helpful. Project manager and foreman were very good also. The men who did the work were professional, considerate of our home, polite and did a great job and great cleanup. We have an estimate for vinyl fencing installation and will use United Construction again for that, in the spring."

"The "technician" sent to my house was unaware of any A/C technical knowledge. I was billed in excess of 300 dollars. I promptly paid the bill. The A/C system did not work after the visit. I contacted Fancher and was told that the "technician" was fired because he was unqualified to service A/C units...and...I was told that a qualified technician would be sent to fix the problem. The qualified technician was scheduled to arrive at 1PM. The qualified technician was 3 hours late and later (after I once again re-contacted Fancher) claimed that he was "unaware" of the scheduled appointment. I needed to re-schedule the appointment. I re-contacted Fancher and Fancher has refused to return my contact. This is a pathetic customer service situation. If you hire Fancher...good luck...I will never use them or refer them for any A/C or heating work. Fancher decided not to contact me...this is the opposite of customer service....it is unacceptable in the competitive business world."

DBA - Brink's Service & Remodel.\nOwner operated. It's never too late to fall in love with your home again. Whether you want to customize a basic builder ​design or renovate an old home, you can convert the existing space into your dream home with smart updates, careful planning, and the right professionals. Create a home that is as functional as it is livable with updates that help it reach its fullest potential.\nServicing Binghamton, Endicott, Owego, Vestal & surrounding areas.

Family owned & operated since 1913 with 7 local offices around Central and Northern NY

Repairs.

"Repair Clinic sent me a water intake valve that had some scuff marks and an unnecessary fixture (which I thought nothing of, assuming it had been removed from a new dishwasher). When the part did not fix my dishwasher's issue, I ordered a circulation pump, which also failed to fix the issue, so I decided to return both parts. Repair Clinic blamed me for the scuff marks and extra fixture, which is unacceptable. They referenced their return policy which states that parts which have been installed cannot be returned, and denied me any form of refund. For all I know, the water intake valve was defective, and I have no recourse. Don't put any stock in the "No-Hassle 365-Day Returns" they proudly tout on their homepage. Instead, expect finger-pointing and uncaring dismissal. You are better off with one of their many competitors."