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"Worked in our small siding job between other commitments as those got delayed by weather and design changes. Good workers. Fast and steady. Especially appreciate that they cleaned up nightly."

"They did an amazing job installing windows in our sunroom. They walked us through the options we had for the large windows we wanted to replace and Dave helped us decide on the best option based on how we would be using them. The windows are a huge improvement on what we previously had. Could not be happier with them. Would absolutely hire again for any future projects."

"From initial emails to completion, everything was handled in a professional manner. David Jones was sincere enough to provide me with a basic quote from information I provided in an email (number of windows and window dimensions). Based on other research I did, this is unheard of. The estimate ended being VERY close to the actual project price. <br /> <br /> <br /> <br />Ok. So here's how it all went down. I researched local and regional window installers using Angie's list and the interwebs. As I mentioned above, I contacted David and got a wealth of information, including pricing estimates, financing options and product information. David was very forthcoming with information both via email and by phone. I was able to research the window manufacturer they work with to get an understanding of their products as well as what I was getting myself into pursuing this sort of project. <br /> <br /> <br /> <br /> Whilst at the State Fair, I contacted another vendor in order to attempt to compare apples to apples. Wary of a prolonged dog and pony sales pitch, we invited this representative to our house to hear their presentation. At the very least, we would learn something. Although the meeting went for a l-o-o-o-ng 3 hours, we did indeed learn several things: <br /> <br /> <br /> <br /> 1) much of the information about how replacement windows work, etc. that I had discovered whilst scouring the internet was confirmed; Theirs was a professional presentation and added to our understanding significantly. <br /> <br /> 2) for our application and our situation, the windows offered by the Window Broker would be more than adequate <br /> <br /> 3) compared to other vendors, including the one visiting our house, these windows, relatively speaking, were a bargain <br /> <br /> <br /> <br />We then had David over at our house. This meeting went about an hour or so. It was a much more low key presentation. Perhaps this is also because we had already communicated via email and the phone. The approach to sales was significantly different to the first vendor we dealt with (not meant as a negative - merely a contrast in styles). I ended up thinking that if you expected to learn windows 101, you might be disappointed. Because I tend to research things into the ground and had sat through a presentation for the previous vendor, this felt like a breath of fresh air to me and my wife. <br /> <br /> <br /> <br />David emailed me papers the next day which I put completed and in the mail. One of his workers arranged a time to come over to do more precise measurements at a time that was convenient for me. About two weeks prior to installation, I called the Window Broker to see when installation would be scheduled as we were coming up on the holiday season. I left a message and someone got back to me immediately to schedule a time to our mutual benefit. <br /> <br /> <br /> <br />Two crews were dispatched to our home to perform the installation. They were friendly and professional and worked all day. They spent a significant amount of time outside (fortunately. the weather was good until near the end) finishing the installation. They cleaned up well after themselves - given the amount of debris that came out of the house and I could see in the back yard, you wouldn't know they were there afterwards. My wife looked at the installation from the back yard and was very pleased. <br /> <br /> <br /> <br />The windows we opted for are vinyl. As such, they are a little and quot;bulkierand quot; than our previous wood windows. We have already adjusted to this, but it should be noted as it is a difference. We opted for triple panes, as this was a and quot;free upgradeand quot; offered at the time - of course we would take it. A month in to having the windows, they seem to be working as advertised. I can't speak to energy efficiency as we still have a lot of leaky windows where the heat can escape. However, these windows, as one would expect, are significantly quieter than the previous ones. Also, no outside air infiltration whatsoever. <br /> <br /> <br /> <br />My only regret is that I have another 18 or so windows to eventually replace. OUCH!! <br /> <br /> <br /> <br />Ok. I realize this was long. Would I work with the Window Broker again and am I pleased with the windows and service? To all parts of the question I offer an unequivocal 'Yes'. Once these windows have been paid off, I plan to continue replacing. I think the windows we purchased are of good quality, the prices reasonable, the service solid and the installation professional. When making investments in one's home you can't ask for more. There are no doubt other fine companies that install quality replacement windows in the Southern Tier of New York. I feel fortunate that we did our business with the Window Broker, <br />"

"It went perfectly. I called and spoke to the office immediately. They came out the next day on a Sunday prepared to give an estimate and complete the job. Everything is done. They performed quality work with quality products, very professional, clean-cut, honest, efficient, fair price. We are very happy and highly recommend them."

"The owner, Stan Howard, is a very nice guy and very responsive to questions and needs. He has a full-time crew and the same guys showed up every day on the job. Took about six days to complete, but probably could have been less if the weather had cooperated. One day the crew left early because they were getting hailed on! They came down the ladders with hailstones in their tool belts, but they had still worked for quite a while in to make sure the unfinished parts of the roof were covered and protected. The crew was very pleasant and knew what they were doing. We have a very steep roof slope on parts of our house, so it was always a worry that I would see a roofer fall past a window -- but they didn't have any problems, from what I could tell. Our new architectural shingles are very rich-looking, and they really enhance the appearance of the house. Our gutters are the kind that are supposed to be fastened with straps around them to the roof, but I thought that was ugly and asked if we could have them fastened differently to avoid the straps. They accommodated my request and we now have nicer-looking gutters than before. They removed the old roof vents and installed a ridge vent. We also asked them to install a vent for our new bathroom fan, which they also did. We had a couple of questions/minor adjustments to the gutters that we wanted done, so we called them a week or two after the job was completed, and they were here within a few days to make the requested adjustments. All in all, a very solid job! We are planning on getting in touch with them again in the fall for window replacement."

"Very willing to take it all on, very careful to ask our feedback and do it right, very good about prompt completion."

"Very professional, discussed all repairs found upon on tearoff not on estimate. The project manager reviewed all work after the job was completed and discussed everything before the final payoff. Exceptional cleanup, even checked for nails with a magnet and covered up the hot tub. I will definitely hire this company again."

"Very neat, professional. Work done in a timely manner. Windows are wood inside. Great care taken to exactly match current wood molding in our house. Always responsive to phone calls or any time we had a question. <br /> Purchased high quality windows and glass, hence somewhat high price. Front door with leaded glass sidelights. <br />"

"They did a good job for us. I would recommend them to others."