Get matched with top smart home system install or service pros in Courtland, VA

"They are fine. Their price is very good and the hardware is holding up very well."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Glad it's easy for some with no experience and I could save money along the way."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"They have excellent service"

"They installed a camera and security system for me. The security system mostly works- though there'd been some weirdness here and there, but they are very slow at responding to help with system configuration issues. The install also took ~2x the time it should have due to poor planning on their part. The real issue are the cameras - poorly, incorrectly installed, and a sloppy job at that. I made my displeasure known - they are useless when it rains or snows - and they refuse to do anything about it. Add to that a 2x markup on end-of-life equipment, and I'm out. I'll end up replacing them myself and redoing the install job when the weather gets nicer. Long story short: when my monitoring agreement is up, I will move my business to another (DMP) integrator."

Alarm.com is a technology company focused on developing innovative cloud services for the connected home. We invented the first interactive security solution over a decade ago and today we power the largest and most widely used connected home platform. The Alarm.com platform combines innovative communication devices, reliable and proven cloud services, top rated mobile apps, a broad ecosystem of connected devices and a network of best-in-class professional dealers offering a comprehensive solution. Our proven expertise, exceptional solutions and experience delivering reliable, secure cloud services sets us apart as a trusted connected home provider.

"We were new customers and experienced technical problems, and had asked Suresite several times by email and voice mail to send someone out to fix the bugs. Noonne answered Suresite's telephone, and we have tried often. It became apparent that Suresite was not willing to provide any customer service, and did not trouble itself to respond in offering technical assistance or sending someone out. A lousy voice mail telling us that one hundred thousand other people also want a good internet signal was not very helpful but shows Suresite's attitude towards customers. This is by far the worst customer service I have ever experienced."

"Great company, recommend"

"Excellent service!!! Quick reply and they were able to come out within a week. Johnny did a great job installing the TV. He is courteous and knowledgeable about his craft. The old TV was mounted too high and we never realized it until Johnny pointed it out. Price was reasonable. Would definitely recommend this company to others and use again."