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"The Pro was supposed to come on June 30th at 5:00 p.m. When he did not show up I called his phone number and got his brother. His brother said he would come at 7:30 p.m. which he did, but he did not fix my two items completely. He was booked to come back on July 12th to finish the job but never showed up despite me leaving two messages on his voicemail and texting him to remind him to come. He never came nor responded to me."

"They told us "Our dispatch fee to come out is $39 and we waive that towards any work or repairs, including diagnostics." The electrician went to check and stayed at the property for less than 5 mins after confirmation to do full diagnostic of the electrical system. I don't think less than 5 mins is enough to run a full diagnostic and later on advise to upgrade the whole panel."

"They came out and resolved my plumbing issue on the same day. Very courteous scheduler and technician was even better."

"BUYER BEWARE! Had a pipe leak within my wall. Caught it fairly early with minimum damage. The Roto Rooter rep Brian came out and inspected and said I needed water mitigation based off the moisture in my walls. When I say the leak wasn't that bad, it really wasn't! He stated that my insurance company would cover it all and that he deals with my particular company all the time and not to worry. I obviously was taken back by the cost of almost 4k! Fast forward, my insurance company are questioning duplicate charges and Roto-Rooter is saying I owe almost 3k or a lien will be placed on my property! This whole water mitigation is a scam and the salesman did not tell the truth. They should have picked up their fans a lot earlier than they did. I'm sure they were trying to milk all the money they could. Over 5k for a bunch of fans in my home. I WILL NEVER REFER ANYONE TO THIS PLACE! Contacting my lawyer and will have my day in court if necessary. BUNCH OF SCAM ARTISTS IF YOU ASK ME!"

"I am leaving a review before the work is even started. I received a quote from another company and scheduled the work. When they showed up, they tried to triple the cost. I told them to get out of my house. I then called Rooter Pro Plumbing to come out and give me a quote. Jerimey Jackson came out and looked over the situation and then put me on a conference call with the owner. They agreed to match the quote I received from the other company even though it was seriously underbid. They are a great company to work with. They are scheduled to come out this week to start the project. I would highly recommend a company with such integrity in the employees and the owner. I look forward to working with them."

"I am a repeat customer of Mr. Plumber. Called and scheduled a visit for replacement of rear hose bib."

"I had a fantastic experience with Luxury Home Appliance Repair, LLC and want to especially highlight the outstanding service provided by their technician, David. From the moment the appointment was scheduled, everything was seamless and professional. David arrived right on time, which I truly appreciated. He was polite, respectful, and very knowledgeable—the kind of technician every homeowner hopes for when dealing with appliance repairs. David quickly diagnosed and fixed the issue with our dryer, and while he was here, he also performed a courtesy check on our washer. Not only did he take care of the immediate repair, but he also took the time to explain simple but important maintenance tips to help prolong the life of both appliances. His insights were incredibly helpful and clearly came from years of experience in the field. It’s rare to find a service company that combines punctuality, professionalism, and genuine care for the customer’s needs, but Luxury Home Appliance Repair, LLC really delivered. I will absolutely be calling them again for any future appliance issues and will gladly recommend them to friends and family. Thank you, David, for your excellent service!"

"2 new systems, 1 ERV, 2 Dehumidifiers, New Duct work, and Insulation replacement, scheduled to begin July 5, signed on June 14. They didn't complete work until the end of October and it took a demand letter from us to get it done. Were told we'd be their "case study" for ERV installation after this because they "didn't do a lot of them" when we were assured at the point of sale that they could do this. Still above-average humidity in the house, still have high utility costs. We finally fired them after a second chance in February of the following year when we were told they had parts for a job and would be out between 8-12 and, when calling them at 9:45 learned their tech was going to "get the parts" for his first stop (us). We didn't get a notification they were on the way until 11:15 and they were an hour and 45 minutes out. We're still using them for warranty work and now the system, not even 2 years old, has died. It's hot, and they'll be here in 3 days to look at it."

"Shawn is an excellent communicator and very dependable. Anytime I call him for a job he goes out, provides a timely estimate and gets the job done right away. I have used his company for multiple jobs and referred him to others. His prices seem to be the most affordable as well."