Get matched with top plumbing installers for a remodel or addition in Crittenden, KY

"My sump pump stopped working. Rob called me back and was so very helpful. He sent a guy over the next day even though they were booked solid. He looked at the radar and it was supposed to rain and he said he couldn t let that happen with my sump pump not working. The service was completed and it was done with such professionalism!! I ll definitely be calling them for any plumbing service I need!!"

"It went well. Verified that plumbing was intact and functioning to design."

"The guys are great! They are friendly and work hard. They know what they are doing and completed several plumbing projects for me over the past months."

"How did it go?  Details??
It was excellent!!!   On a scale of 1 - 10 -- it was a 15!!     First they called me right away to schedule, and worked with me to find the soonest time that worked for both of our schedules.
The rep who came to my home was Colt ... he was awesome!!!     He went above and beyond and even helped me fix a couple other things!    He was personable, polite, very thorough and seemed to be great at his job.  He is a very nice young man.
  He is an excellent representative of Joe Lay & Sons Plumbing.  
I will specify Joe Lay & Sons for any and all future plumbing needs (through warranty company or independently)
I often hesitate to bring people into my house, that  I do not know.    I do not  feel that way about Joe Lay Plumbing.
I highly recommend them to anyone looking for a plumber for plumbing needs.
They are prompt, caring, work to get you an appointment ASAP, dependable, thorough .... I can't say enough.
I am surely one who will complain when a company is not satisfactory, the work, the technician, etc  .... and I do.  
 But at the same time, when there is a company and service rep who are really good (in this case exceptional) I will  (and have) write, email or call them to compliment them and let them know just how good of a job was done, how the service rep was such a great representative of their company.. . . and that I will be a return customer!!
I have nothing but great things to say about Joe Lay & Sons -- and highly recommend them!!    


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"They persevered and succeeded. It required some problem solving and deconstruction, but it solved a long-standing problem."

"I had a great experience with Chad coming out to fix our plumbing issue. He was on-time and very friendly. I could tell he had a lot of experience and I appreciated all the plumbing tips he gave me. Just great service and I had no complaints."

"Workers showed up half hour early which is good by me. They cleaned out all 3 sections of system without being told to. Kind of surprised to be charged $100 extra to do gravel filter but I am glad it is all done for this year."

"I hired SDS to come in and add plumbing for a shower in an existing half bath in my basement. They had fair pricing, said they could start right away, and said it would only take a day or two. Overall Shane did a good job, while he was there. He really seems like a great plumber but getting him to our house was difficult at best. Apparently it is a small company and there are only 3 or 4 of them so our day the job turned into a 2-week job. The crew would stop by for 30 minutes and get called away for a few hours then come back a few days later and work some more. Overall they probably did work for about 12-14 hours, it was just over a 2 week period. They would say they would be there at 8 or 9 AM and ultimately show up at 5 or 6 PM. In their defense, they said the state permitting system was down for a few days of the 2 weeks and Shane texted me with updates along the way. He also went above and beyond to help me install the shower to make up for the poor customer service in the beginning. As I said they ended up doing a good job but if you are in a hurry be aware it might take them a while unless they get their scheduling/customer service issues ironed out."

"It was a challenge for them but they kept at it until everything was flowing freely"

"Mike Delaney was great. I believe he could repair anything. He removed the rotting wood and replaced it around my windows. He redesigned some window sills that had lost their forward slant and were actually directing rainwater toward the house rather than away. He was environmentally friendly and financially responsible by allowing me to keep my windows and just repair what needed to be done. While here, he kindly reattached molding that had fallen on the screened in porch and installed my new retractable screen door and nailed down a loose board on the deck. He worked diligently for 3+ days. He repaired 15 window frames and 1 door frame."