Get matched with top roofing installation & roof repairers in Cumming, GA

"We could not be more pleased with our new roof, installed by Atlanta Metro Roofing. Shari (owner) was incredibly helpful from start to finish. She was thorough and prompt in answering all our questions. The job supervisor was very professional, and the crew did a great job. We received many bids before moving forward on our new roof; Shari and Metro Atlanta Roofing not only came in with a great bid, but also provided excellent and professional service. We highly recommend Atlanta Metro Roofing."

"<p>Bryan was very thorough thoroughly discusses the details of the products he uses.  As an engineer, I had more questions than most, and if there's one word for Bryan, it's honest.  He levels with you and answers all that he can even beyond the roof system, and if he can't, assures you he'll find the answer or have an expert reach out to you fast.  For our house, I was exploring using foam insulation on the decking.  He put me in touch with someone to discuss it, and ALSO, presented me with the idea of a solar powered attic fan.  After talking to 5 different roofing contractors, besides his persistence, and honesty, his stepping outside the box to present me with a cutting edge solution got him the job.</p> <p><br /></p> <p>As promised, the wind damage he found on the roof resulted in my insurance company covering the entire project (sans deductible of course).  Being late fall, he assured me they could act fast when the weather was right.  The forecast showed a window in 2 days when wind died down, the temp warmed up to 60, and no rain expected.  He got it done.  Shingles ordered, all supplies delivered, and team showed up like clockwork at sunrise as promised.  They got right to work with tarps (some holes) covering the property and removed the old roof.  Then after a quick lunch, began the new roof.</p> <p>One hiccup here, Bryan and I agreed to have ridge vents on all ridges, but only to cut openings for some of the ridge line as the solar attic fan would vent the uncut ridges.  A language barrier due to a last minute death in the family of his foreman meant all ridges were cut.  Bryan showed up and explained to them where they had gone wrong, and they patched the gaps with plywood and proceeded.</p> <p>Another hiccup then, equipment failure, the team's shingle elevator broke.  He appraised the situation and as it turns out, the only option was to walk the shingles up the ladder on their backs, old school.  Amazing to watch, but of course, daylight ran out with the unexpected elevator down.  They cleaned up, took a picture of the remaining supplies, and showed up first thing next morning and finished the job.  Make sure for peace of mind to borrow the rare earth magnets they use to check for nails.  Yes, I found nails, as happens on every roof project.  They waited patiently while I went over my property with the magnet and felt great as they left.</p> <p>The solar fan was installed a few weeks later and wired up.  We may have to wait until warmer weather for all shingles to completely seal, but I have every confidence Bryan will be there at a moment's notice to answer/address any issues that come up.  I do recommend his services.</p>"

"Excellent response to our request. Rapid planning for roof replacement and professional work. Clean up was thorough. Over previous years they have responded to some odd leak problems we had and they were able to identify the problem when others could not. Highly recommend them."

"Excellent work replacing old roof with leaks and lot of damaged boards. Explained the process and answered all questions I have about ventilation, long term durability, roofing layers, edging, waterproofing etc. Hand nailed new shingles and installed the roofing system per GAF elite contractor requirements. They stand behind their work backed by a solid written GAF warranty. All this for a very good price."

"They repaired the roof in a timely manner for exactly the amount quoted."

"First the good stuff. This is a company that does not skimp on workmanship or materials and I believe that their 75 years of roofing experience shows it. The roof I replaced was with a GAF Timberline American Harvest series shingle that Finley’s Roofing automatically includes with a system plus warranty. Trust me this is a great warranty as it covers material defects for 50 years. If you want specific details, here’s the link, [*** Link removed ***] Along with that they offer a 10 year workmanship warranty. I’m not sure how many other companies can boast this kind of warranty but other proposals only came with a 5 year workmanship warranty. Mr. Finley and his crew (Leandro) were very pleasant to work with before and during the job process. On day one, tarps were laid around the perimeter of the house to catch falling debris as they stripped the old roof from the front of the house. As the roof was striped two workers would pick up the debris and place it into the dumpster. By the end of day one the front of the house was stripped of the old roof and worn or bad OSB plywood was replaced by better non USB plywood. Again, this is a company that sees if your roof could fail in any way, shape or form they are going to make sure that you have the best possible repairs. At the end of day one the felt had been laid on the front of the roof and ice/water shield had been applied to the valleys and other critical roof areas. A good portion of the shingles had been installed on the front of the house at the end of day. Day two, the back of the roof was stripped, OSB plywood had been replaced, and the ridgeline had been cut back on both sides around 15 or so inches to get new plywood installed. I’m guessing this was to make sure that the new ridge vent had new wood to be nailed to. I confirmed with Leandro my concerns that the dormers were step flashed as stated in the proposal because these were areas of leaks from the old roof. I felt very confident with his response. By the end of day two the roof was completed. Now, for some things that could have been handled a little better. Sometime late in the afternoon of day two close to 5:00pm the team was finishing small portions of the front of the roof and about half of the shingles on the back of the house had been installed. Noticing the progress of the job, I went to Leandro asking him if he was going to be back the next day as I kind of assumed he might be. He said he was going to try and be finished by the end of the day but my sense was that he wasn’t sure. About 6:15pm I get a call from Mr. Finley asking how things were going and I said I thought they were going very well. Among one of the things we talked about, Mr. Finley said that when the job was completed I was going to do a final walk around with Leandro to make sure things were done to my satisfaction. Well, that never happened. I talked to Leandro about a couple things I would like to see done as he was working on the job but in no way thought this was to finalize any kind of phase that the work had been completed. It was very late in the evening, very little light was left when I went out to Leandro to get some specifics about the job because I wanted to write them a good review. I couldn’t tell whether the whole roof was done and Leandro didn’t mention the same, so I didn’t make anything of it until the next morning. I figured if Leandro was done or close to being done he would have said something the evening before. The next morning not knowing if anyone was coming back I did a walk around. I found a full sheet of OSB plywood and a two by four laying in my driveway where the dumpster use to be. I never heard or did I not know when the dumpster came. No big deal, I walked around the rest of my house and low and behold the roof was finished. The overall cleanup was done very well. I did notice that some of the things that were moved so tarps could be laid did not get put back into their original spots. None of these things were a big deal to me, but I do believe that if a proper walk around with Leandro had been done they would have been resolved. Two days later while blowing leaves from my front lawn I noticed some damage to it. It had been where some heavy equipment had been used by the roofing company. It looked like maybe a fork lift that was used to remove roofing supplies from the truck had damaged the lawn. I wasn’t very happy about what I saw with the lawn but it does look like someone caught on to what was happening because they used that forklift a number of times to get supplies from the truck on the street that was next to my lawn to the front of my house and the damage would have been much worse. Now this is where things could have gone a whole lot better. A week and a half after the job had been completed, Mr. Finley comes out to my house to drop off the roofing warranties and settle up on the final invoice. From my previous conversations with talking to him on the phone he was always very pleasant, showed extreme pride in his business and was very knowledgeable about the roofing business. I felt he would appreciate complete feedback, be it good or bad so that he was getting the whole picture. In many businesses this is welcome in order to satisfy the customers and make improvements when they can be made. Well, I was wrong about giving Mr. Finley this kind of feedback. He came over to the house and the first thing we talked about was the roof. I told him I thought his crew did a great job and the roof looked good. I mentioned it looked a little different then what I thought it would because Mr. Finley gave me the address of a house that had the same roof. I showed him a picture of that house and to be honest he wasn’t completely sure it was the same roof that I had. Not a big deal to me I just wanted to see if he saw the difference too. Then I said I’d like to share a couple observations with him. The first thing I mentioned was the sheet of plywood and two by four that was left in the driveway. He started telling me what they were used for of which I mostly already knew. I just wanted to let Mr. Finley know because in my mind I’m not sure who was supposed to pick these items up, was it the guy who picked up the dumpster, was it the walk around that was going to be done after the job was finished, what, I wasn’t sure, I just wanted to let Mr. Finley know. He seemed surprised that I brought it up and not much more was said. Then we walked to the front so I could show him what had happened to the front grass. We looked it over and after a few minutes he thought it looked like damage from a fork lift. After a few more minutes of talking he said he wanted to know what I wanted him to do. He said he could have someone come out next spring and have the damaged areas laid with new sod. That sounded fine to me but I wasn’t sure if that was necessary yet. We started walking back to the house and for some reason this is where things with him started to go sideways. I could tell Mr. Finley was getting very perturbed with me. He starts telling me that, that area of the lawn is within the 10 foot easement from the street. I’m I suppose to think that’s ok in messing up my front lawn. I wasn’t sure what he was getting at here. He starts trying to compare my job, nothing that he knows anything about to being perfect to what had happened here. I spent my first twelve years in the Air Force so yes things had to be perfect or airplanes in my job would crash. Then I start getting this story from him that this was major construction, almost like I should feel glad that nothing worse had happened. Here’s a thought, don’t tell your customers that before and during the job that you leave the worksite the same or better than when you started it and then after that job is finished, make them feel like idiots that they should feel thankful that nothing worse happened because they, (meaning me) are in his own words being “petty”. Yes, I heard this a couple of times, I was being petty. The definition of petty is someone who gets caught up in small details. Mr. Finley has no problems with being petty about how"

"Repaired roof leak aroud bathroom vent successfully."

"We unexpectedly had to replace our roof. Rod (owner) came to our home, inspected the roof and helped us come up with the best solution for replacing our roof. The installing crew was on time, worked very hard and did a great job including a thorough clean-up. Angela (assistant) handled the administrative tasks and was a pleasure to work with. Southern Specialty is a very reliable business, run by someone who cares about his clients and his business. We highly recommend them ~ the best contractor experience one could want."

"I worked with Todd. Everything went exactly as I was told it would. They were always on time and did a great job on the roof."

"We needed a new roof and after exhaustive research I chose Georgia Roof Advisors and our sales person was Jaymes Caldwell, To say I was impress would be an understatement! Ga In Georgia anyone can become a roofer you just need to get a business license! BUT less than 1% of the roofer in the nation can be a GAF Master Elite roofer Ga Roof Advisors is A+ Rated with the Better Business Bureau with 11 years in business! Not like many companies that tell you things like 10-30 years or more (By saying combined experience but that’s not the length of time the business has been around) Then the BBB shows them with a year or 2 and they aren’t even rated IE NR from the BBB GA Roof Advisors had a 4.9 rating from 89 reviews on one site and a 4.9 out of 171 reviews on another site. But what stood out was our sales person Jaymes! He took the time to explain how important it is to have a company that is Master Elite Certified and how hard it is to receive that certification. How Lots of roofers say they are Certified by a company but that doesn’t mean that they can offer the Level of warranty like we received. James Explained that the Golden Pledge Ltd Warranty from GAF was far and above the rest and here is a few things that stuck our in our minds: • 25 Year Labor Warranty (even if the installing company is no longer in business) This may not sound like much but I’m sure you have invested in buying something that when you needed the warranty the company that sold it is not around anymore. • Lifetime warranty on our shingles • 10 years that we won’t have the Algae stains on the roof • No Maximum Speed limitation on wind damage to our roof for 15 years! • That 1/3 of the Roofs installed by a GAF Master Elite contractor will be checked by GAF to ensure that they are properly installed. • He had their Liability and Workmen’s Companies Insurance policy send from the insurance company to us with our name on it not just some blanket insurance document. He had this sent to us BEFORE they started work so we new that we were covered. He showed us how their insurance policy didn’t have the Owner and Officer Exclusion box checked (which means if something happens there may be no coverage) • Deductible we asked could they wave the deductible and they said that that is against the law in GA for a Roofer to adjust the bill or not collect the deductible and how both the roofing company and homeowner can get in trouble for this. He did however tell me that GAF has a $250 Rebate for Veterans! • He explained that due to our roof being installed before 2014 that we didn’t have a drip edge which is now required by GA Law and our Insurance company will pay for that and how important it was to keep things like Pesky Squirrels and Rats etc. out of our Attic. • He told us that he would be here when our insurance company came out to inspect our roof to ensure that they would see the damage we actually have vs maybe not getting the coverage we should receive. • He went over all of our options on our shingles as well as the advantages of getting a Ridge Vent installed. • Jaymes also explained the 8 steps to getting a roof replaced and how they addressed all 8 of them on every roof that they replace. • What really surprised me was he looked in our attic and saw that we had something called Tech Shield that was attached to our roofing boards that helps reduce our energy usage and if not replaced with the same type board could affect our A/Cs ability to cool our home and our energy usage. • Jaymes worked with our insurance company to make sure that they properly paid for the damage caused by our roof leak that included ceiling repairs and having to move our items in 2 rooms into a storage container and all this was covered by the insurance. Prior to installation the owner of the company James Gadson came out to review what we were going to do and be sure that we had all of our questions answered. The day of installation was wonderful the workers were very respectful and friendly. GA Roof Advisors had a Job Superintendent onsite to ensure all went well. After Installation Jaymes was there for us to ensure all of our expectations were met Bottom line I strongly suggest to use GA Roof Advisors and if Jaymes is your sales person then you are indeed fortunate. In closing I saw another company put roofs on our neighbors’ home, and after seeing what Ga Roof Advisors did with our roof I was surprised to see the steps that the other company didn’t do!"