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"We recently had the unfortunate experience of working with Character Companies Inc., and as government civil servants and veterans, we were deeply disappointed. The price of renovating two bathrooms and installing new LVP flooring at $70K (original quote: $84K) seemed excessive, but we hoped that the quality of service would justify the cost. Sadly, that was not the case, and it has cost us the chance to rent out our home while we are deployed to Iraq. From start to finish, the experience was a nightmare. The project management was abysmal, with multiple delays that extended the timeline one month beyond the agreed schedule. It took over two months to do just two bathrooms and replace flooring when the original timeline was four weeks. This company demonstrated a shocking lack of professionalism and accountability throughout the process. The design work was utterly incompetent, failing to conform to the existing plumbing structure in our bathrooms. The contractor disregarded our repeated attempts to bring attention to design flaws and forced the installation of bathroom vanities by performing a â carpentry fixâ that left us with two top drawers sealed shut, one bottom drawer with a cutout, and one fully functional drawer. One month after installation, one vanity separated from the wall and had to be reattached. Our allegations of Character charging us for high-end fixtures and installing cheaper ones were ignored. The final straw was the damage done to our marble floors. Instead of offering a repair or replacement, the contractor covered it with LVP and then charged us at the end of the project for the extra costs of the LVP that they incurred to cover up the damage! This was deceitful and completely unacceptable. The CEOâ s disregard for customer satisfaction and maintaining basic work standards is unforgivable. The only thing he did well was apologize profusely, not caring about fixing any problems. During a phone call, he admitted that our project was a â dumpster fireâ yet didnâ t offer any concessions. We strongly advise anyone considering Character Companies Inc. to stay far away. Their poor project management, substandard design, shoddy craftsmanship, and unprofessional conduct have left us with a costly mess that will take more time and money to fix. Protect yourself and go with an experienced, reputable company."

"They are very professional and am very happy with their work."

"They replaced my beaten wooden deck with a new composite one. The price was more than fair after shopping around. What I liked from the experience was the cleanliness and speed. Everything we agreed on they did in timely manner."

"Overall, our experience was positive. The pricing was very competitive, and the quality of the products met our expectations. Communication, however, could have been more consistent. Responses to our inquiries were sometimes delayed, and we occasionally received messages late at night. Additionally, working with multiple contacts made the process feel a bit disorganized at times. That said, when communication did happen, they were helpful and responsive. With a bit more coordination, this would have been a near perfect experience."

"I hired RLD Builders to construct a retaining wall that needed replaced before we could repave the driveway. RLD Builders came in with a competitive price and won the job. What was to take a few weeks turned into a three month ordeal. The county permit process caused hurdle after hurdle to get the permits but Rafe kept on the county and we finally got the permits and the job was completed to our satisfaction. We then put the house on the market for sale and had moved to our new out-of-the-area location. The hot water tank in the basement decided to let loose causing major damage to the basement. This is where RLD Builders exceeded our expectations. Rafe and his crew jumped in and cleaned up the water damage, worked with the insurance agents to get approvals, and completely rebuilt our basement. Being that we were no longer in the area, it was a blessing to have RLD Builders on the job to take care of all the details. We couldn't have done it without them. GREAT CUSTOMER SERVICE ! ! !"

" I had an amazing experience with Nationals Home Design! They helped me expand both my kitchen and living room area, and the results exceeded my expectations. Patrick was especially impressive?he showed up every single day to ensure the project was progressing smoothly and efficiently. His dedication and attention to detail really set the tone for the whole team. I?m already planning to finish my basement soon, and I will absolutely be using Nationals Home Design again. I highly recommend them to anyone looking for a reliable, professional, and hands-on renovation company!"

"Meticulous with work and reaponsive"

"We will recommend Installation Services LLC, to anyone who is looking for an experienced, knowledgeable, and honest contractor. It is not easy to find a high-quality/ price service company these days. Corrine, Bud, and their team from the start to the end of our project were very professional, committed, and honest. We didn't experience any hard times with Installation Services LLC's team during any phase of our project, which was an unfinished basement. We are so happy with the service done. Moreover, Bud confirmed the two-year warranty, that it's hard to get it with a contractor. Thank you!"

"The original project I hired them for was to replace leaky faucets in both the kitchen and bathroom. Frank, the owner, was responsive and professional. They scheduled the work promptly and showed up on time. Unexpected issues were discovered that required a second trip and additional work. They communicated everything clearly and the additional costs were handled separately and transparently. They also cleaned up after the work was done. I would hire them again."