Get matched with top pipe repairers in Danville, VA

"First, I would like to say that Wilson Delgado was a delight to deal with--good-natured, patient, positive, and accommodating. He obviously takes great pride and care in his work. In this case, he didn't know what he was getting into--this was his first experience repairing a futon frame (an old one at that). The job required disassembling the frame in order to transport the base to his shop. This was not an easy repair. The main supporting cross piece had cracked, and it required creative thinking to devise a solution for repairing and reinforcing the broken piece. He spent a lot of time on this job--including spending extra time to reinforce the other end, which he discovered was cracked as well. He also went to the trouble to try to locate a replacement washer. He and his assistant delivered the frame (for consultation, pick-up, and delivery, he accommodated our work schedules and came in the evening). It took all four of us to figure out how to reassemble the frame, a rather frustrating experience, but Wilson and his assistant both remained calm and we did it! 
I should add that this was an Angie's List Big Deal ($99 for $200 worth of furniture restoration, repair, or refinishing), which turned out to be well worth the price--certainly a better deal for us than it was for Wilson. But despite the fact that it took him more time than expected, he did not ask for more money, which was very generous. We paid an additional $60 for pick-up and delivery of the futon frame.
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"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Online appointment booked for 3:30. Received an email it had been changed to 4:00. Okay. When no one showed up, I checked the confirmation email; on that site, the appointment had been rescheduled for 4-4:30. No one showed up by 4:30. After 5, I called the number listed on the website - only option was to leave a message, which I did. Want to add that I never heard back from them. At 5:30, the technician called to say it would take another hour to get here. Okay, that would make it 6:30. He arrived, listened to my description of the problem and went down to the gate and I went with him. He checked out the system and told me he thought the problem was the battery. Total time here - 15 mins. To diagnose the issue - less than 5 mins. For this, I was charged $163.50. At first, he was going to charge me $263.50. The whole situation is exorbitant and ridiculous. Why not call before the appointment time when you know you will be late? 2 hours late? The charge was ridiculous. Other electrical work has been done here for a much more reasonable amount, and they tackled more and more difficult tasks than a dysfunctional battery. This company is not a good option. Their rates are ridiculously high. They do not respect the client's time and effort - I was here waiting, they were two hours late with no call to advise me of the lateness. Lastly, what good does it do to provide a phone number if no one answers and no one responds. UPDATE (11/12/18): Sean from Murphy's Home Services reached out to me to resolve this issue. He was willing to adjust some of the charges because of the small amount of time needed to resolve the issue and because the technician provided a diagnosis. He did could not repair the part that wasn't working. I have since followed the technician's advice and bought a replacement for the problem part. Now the gate is working fine and I'd like to change my overall grade for the services of this company. I appreciate them reaching out to me.I feel as though a company that's willing to take the time to make it right is a company that can be relied upon to do the right thing."

"During the initial contact, I was impressed with the explanation of the testing process provided by the individual who answered my call. I was equally impressed by Mr. Robinson's step-by-step explanation while he set up the equipment to perform the test. He explained his licensing and the accuracy of the test that he was conducting. He was professional, efficient and possesses a great deal of expertise in his chosen field. He informed me when to expect the results of the testing and followed up with a phone call explaining the report in minute detail. Looking forward to working with Mr. Robinson for the next step in this process. Thanks again. -- Roger K"

"It went fantastically well, It did not take him long to find the problem and then solve it. He came in and look under the sink. Went under the house found the pipe shook it and said here is the problem. Hr removed a section of the pipe and found the stoppage removed it , repaired pipe and sink workes like new. Very knowledgeable and professional."

"Wilbur was on time and did a top notch job! The only draw back was that a good deal of time was spent setting things up, taping and laying down plastic."

"Excellent handyman service. We hired him and his team for extensive projects, including post tenant clean up, exterior paint, interior paint, and cabinet removal. They did the amount of work in a week that would have taken us a month. We will be using him again for future projects."

"Service was good, they very on time, very friendly, and considerate. Their prices were pretty reasonable."

"Called and left a message after hours, they called first thing the next morning. They had other jobs in front of ours that ran a little late, but they were able to come that same day. They had a motorized snake that they ran to unclog to drain.
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"That had very good communication and did outstanding work! I have already planned to use them again in the future."