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"I was pleased with everything! Good work ethic. Hard worker. Loved the results. Will hire again and recommend. A bonus is that she has good people skills!"

"Johnathan did an OUTSTANDING job meeting with me and truly understanding what I wanted and needed done. Then discussed option that made sense His work was EXCELLENT and we could be happier Versus the 3 other companies we interviewed and each of them oversold what was truly needed to increase their bottom line. They didn?t pay attention to what was asked for. I can with the utmost confidence recommend them !!"

"Great cleaning and very professional. Bonus if you are lucky enough to have a conversation with the owner. "

"The project took about 6 hours to complete over 2 days. The workers skillfully and efficiently installed our marble subway tiles and politely checked in with us while working to confirm our expectations for the installation. Overall, we're beyond pleased with the results. Before we hired PROFI LLC, we had most of our kitchen remodeled (new counter top, cabinetry, appliances, but same floor tiling). The impact of having an almost entirely new kitchen was already pretty great, but the addition of the back-splash left us awestruck; it made a huge impression all of its own that was the perfect finishing touch to our whole kitchen remodeling project."

"**Review for Jesse Lang at Precision Tile Designs** I recently had the pleasure of working with Jesse Lang from Precision Tile Designs for a bathroom tile installation, and I couldn't be more thrilled with the results! From start to finish, his professionalism and expertise truly stood out. The layout he designed for my bathroom was exceptional—he took the time to understand my vision and brought it to life in a way that exceeded my expectations. Every tile is perfectly aligned, and the overall aesthetic is stunning. It’s clear that he has a keen eye for detail and a passion for his craft. What I appreciated most was his willingness to work around my schedule and accommodate my specific requirements. He was always communicative and flexible, making the entire process smooth and stress-free. It’s rare to find someone who genuinely cares about their clients and goes the extra mile to ensure satisfaction. If you’re looking for a talented and reliable tile setter, I highly recommend Jesse Lang at Precision Tile Designs. His work has transformed my bathroom into a beautiful space, and I’m confident he can do the same for you. Thank you, Jesse, for your outstanding service! You’ve earned a lifelong customer!"

"I just recently had a duct cleaning done by a reputable company after moving into another home. The time and manner in which they performed the service was well beyond what I had experienced with Top Dog. So, that is why this complaint is being filed after more than 1 yr. Top Dog advertised (and still do) $99 for 10 ducts and $15 for each additional duct. Also, they said there would be an additional nominal charge for being outside of their normal area. My home had 14 ducts, so the service charge should have been $159; however, they charged $400 plus $30 tax. In addition for the exorbitant bill, only one guy was there for 1 hr, failed to clean several of the ducts, and instead of using a large vacuum hose placed at the furnace plenum and compressed air via the vents, they only used a small brush ad vacuum hose via the vents. Clearly, I received unsatisfactory service (now that I know how it should be done) and was grossly overcharged. Its outrageous that Top Dog has an A+ rating with the BBB. I would never recommend their service and disgusted that they are still in operation."

"I reached out to them and asked for a bid on some interior renovation projects and new windows. Annika and Brian came to my home on 2/16/22, we discussed options, and I was told I would receive an estimate in about a week and a half. After more than a month I still had not received anything, so I called their office on 3/10/22. I spoke to Annika who said she was working on my estimate even as we spoke, and that I would have something by end of day. It is now 4/7/22 and I have not heard anything from them. If you don't have the time for my projects, fine. Just be grown-ups and tell me that. I had a substantial budget, so that wasn't the issue. I was seriously considering moving forward with your bid for ALL new windows in my house, but if this is how you treat customers, then it's a hard pass for me. Some common courtesy and communication are simply the bare minimum that a consumer should expect. Do better, please."