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"The entire process of working with Chuck and his installers was a positive experience. My wood floor had water damage from the hurricane and since the flooring had been discontinued, I had no choice but to fully replace my downstairs floor. From the quote to picking out a replacement options, through install. Chuck was very easy to work with. The installers were here for two days to do the job and were quick and friendly. The floor looks great and I’m very happy with the experience. I would highly recommend them for your flooring needs."

"Very well. They were professional and on time."

"It went perfect. Excellent. They were on time and their communication skills were above and beyond. They keep me posted all the way through what was going on. So they did a great great job."

"Dave is a true craftsman! He was quick to respond, easy to communicate with, and got our older hardwood floor repaired and refinished in short order. The type of wood needed to repair some water damage we suffered was hard to source, but Dave has his ways and was able to round some up from halfway across the country. It was delivered quickly and Dave got to work right away. After about a week of focused work, he had the old wood out, our slab dried and prepped, the new wood in place, and the entire room sanded and refinished uniformly. He was always on time, got right to work, and cranked this job out - all the while with careful attention to detail. Others we contacted were always interested in converting us to faux wood alternatives or tile. Dave, on the other hand, is an artisan who knows how to work with real wood and wood inlay. So glad we found him! There aren't many like Dave still around (unfortunately)."

"It's working process right now. I'm very impressed with the quick response, his knowledge in the field, and helped me deal with the insurance company."

"The sales rep Wally was initially great. The problem was after the roof was finished . There was additional work that was supposed to be done but wasn’t due to the fact (it was a verbal agreement) and he did not put it in the written estimate. He also would not grandfather in the price of the “free gutters” that he initially said he would. Anytime he answered my phone call he said “you need to speak with somebody else” or “I’m really too busy” and end the conversation abruptly. I then had to go through two or three other associates to get the initial promised work finished. I would recommend going through the senior estimator Andrew Mosher instead of Wally. Andrew gave my son an estimate for his roof and all of the work was done (with gutters) and no issues whatsoever with the entire job."

"Well this is the 2nd time writing about this company and a low rating on my experience with them. This is a review based on my experience. They installed our glass shower October 2017. On April 8, 2019 the glass just shattered. My husband was in the family room and he heard the glass just break. On that same day we called them and sent pictures of the shower section. We figured we would just go back to the company that installed it and get it fixed, it would save us time. Boy was we wrong. They came out and did measurements and told us it would be 7-10 business days. We thought the guy was going to clean up the glass but he told us that wasn't his job and that we needed to call the office to get it done. We called the office and they told us that they couldn't send someone to clean up the glass they would have to charge us. He said it would be cleaned up when they installed the replacement glass. So we waited 2 1/2 weeks and called and was informed that they did the measurement wrong and had to come back out and remeasure. I was annoyed because had we not called them they never would have called us. I was told by the owner that for the inconvenience they would refund me back $50. I then inquired if someone could at least come and clean the glass up since it was their fault that we didn't have our replacement glass. He still said it would be an additional charge. They came back out to remeasure on 4/26/19. The guy that came out told my husband that someone was coming that next day (Saturday) to clean up the glass. Well no one came as I suspected. I called on today (5/10/19) 2 weeks later to find out about the door and was told that someone would have to call me back. I am really getting tired of the lies, the runaround and delay. On 5/10/19 they called me back and informed me that they received the glass yesterday and there was a chip in the glass and they returned it for repair. She said they would get it back Monday and she would call me. I asked her how could it take 7-10 days to make a glass but now only 1 day to replace the glass. She told me she informed them this is a rush. It should have been a rush when they took the wrong measurements and made us wait an additional 3 weeks. They were supposed to call me back on Monday 5/13. After not hearing from them my husband called very upset to inquire about the glass. They informed him that the glass came in and someone would be out today to install. They called at 8:05am this morning that they had the glass and would be at the house in 30 minutes. They arrived, cleaned the broken glass up but yet again they say the glass won't fit the measurements are wrong. I believe they lied to us and was just trying to appease my angry husband by sending someone out. This will be the third time that someone will have to measure. Mind you this is not a whole shower enclosure just one panel and it's 6 weeks and still has not been repaired."

"Tropical Paradise Flooring was really easy to work with. They kept all scheduled appointments and returned calls, emails, and texts in a timely manner. We selected them to remove tile in our kitchen and then install new, continuous flooring throughout the condo. We also asked them to install a backsplash in the kitchen. We removed the baseboards and Tropical Paradise Flooring was to replace, to include caulking. First, the positives. The backsplash looks great. The detail work is incredible. The floor tile looks good. It is straight and the offsets lineup perfectly. The negatives. All of the baseboards were not caulked. Some of the baseboards will need to be redone. The kickplate in kitchen was removed, but not replaced. The grout is thin in some spots and completely missing in others. It is going to need to be re-grouted. There was little to no clean-up. They left a mess. We agreed to a lower price to account for these issues. We would not use this company again."