
Serving Denison, TX and surrounding areas
Approved
Super Service Award Winner
In business since 2003
Free estimates
Warranties offered
"I hired Brad Kleban and Cutting Edge last December to attach and secure a towel rack, fill in a hole in my bathroom with putty, and then to paint the entire bathroom as well as do a smaller job in the laundry room. The cost was $450.00. I gave him an additional $50.00 even though he did not do everything that I wanted. I would have liked for him to do a smaller paint job in my bedroom that the previous contractor missed. Back in April I noticed that the caulking around my tub was peeling and needed to be replaced. I wanted for him to come by again to not only caulk the tub but to do two small jobs of removing door stops and then painting the part of the wall to make it unnoticeable in addition to the paint job in my bedroom that he did not do the last time. There were multiple phone calls, close to a dozen, by me in order to set up an appointment. On May 10, I informed him that I worked from home three days a week. He responded on May 13 that he needed to reschedule for May 15. We settled on May 17 but the appointment never happened. Each time that we wanted to reschedule there was always a scheduling conflict either through my work or his or a previous appointment that I had. On May 20, I drove out to his place about 16 miles away on one of days that I worked from home in order to set up an appointment. He showed up on May 23 to look at what needed to be done. I never received an estimate on the price, However, on May 26, he texted me that he was really backed up at the moment and would give a shout out next week. That was the last that I heard from him. On June 2 when I did not hear from him, I texted him because I wanted to know what his schedule looked like and if he could give me an estimate of the cost. As of June 28, I have not heard back from him. I have since hired two different contractors to caulk my tub and do the two small paint jobs. The caulk around the tub could not wait because the longer I waited, the more chance there was that damage would occur, and it would not fix itself. For the first appointment, I give him a 4, but for not responding to me, my overall experience dropped. I understand that he was busy, but I did drive out to his place and he never followed up on setting up an appointment."





+16
















































