
Serving Dillsboro, IN and surrounding areas
Approved
Super Service Award Winner
In business since 1996
Free estimates
Emergency services offered
"Everything was repaired very well and works. Looks great!"





+5


Serving Dillsboro, IN and surrounding areas
Approved
Super Service Award Winner
In business since 1996
Free estimates
Emergency services offered
"Everything was repaired very well and works. Looks great!"





+5

Serving Dillsboro, IN and surrounding areas
Approved
In business since 2004
Emergency services offered
Credit card accepted
"These guys are apparently experts in roofing"





+81
Serving Dillsboro, IN and surrounding areas
Approved
Emergency services offered
Warranties offered
Small jobs welcome
My goal is to build lifelong relationships through honest service, quality workmanship, and an overall experience that makes every client feel confident, valued, and taken care of from start to finish.”

Serving Dillsboro, IN and surrounding areas
In business since 2015
Free estimates
Emergency services offered
"Fusion Roofing was punctual for both our appointment for an estimate and also for work. Their quote for high quality shingle was by far the best of the four estimates we received. They were also promptly responded to emails and phone calls. There were a few glitches - ensuring contract had selected shingle color, placement of vents, and the gutter guard sub contractor. However, Fusion responded promptly, appropriately, and patiently to each concern. While it would be nice not to have any challenges, the fact that they were so responsive and quickly rectified each concern was reassuring and the reason we would hire again. It would be hard to beat their pricing and customer responsiveness. It was clear that the number one priority was customer satisfaction."


Serving Dillsboro, IN and surrounding areas
In business since 2007
Free estimates
Emergency services offered
"got a quote through text msg and couple calls, set up the time. the person shows up on time, finish quick, repair other issues he saw. definitely hire them again."





+2

Serving Dillsboro, IN and surrounding areas
In business since 2011
Free estimates
Emergency services offered
"Excellent. they arrived a day early (that is a rarity in our experience!) . He brought a crew that ripped into my roof. did repairs. cleaned up. and were gone by the end of the day. really organized and efficient."





+6
Serving Dillsboro, IN and surrounding areas
In business since 1977
Free estimates
Warranties offered
"steps after repair started to have hairline cracks in it"





+20
Serving Dillsboro, IN and surrounding areas
In business since 1979
Free estimates
Credit card accepted
"Recently purchased 107 year old home. One side of stone foundation had crumbling mortar joints and missing stones. Needed repaired and tuck pointed. Woody came out examined the foundation and masonry work and had an estimate with in one hour of getting my call. Very knowledgeable about very old masonry work. Work was completed in 2-3 days by himself and crew or 2-3. Went to great pains not to damage neighbors newly stamped concrete walk between houses. Clean up was very complete and the foundation looks brand new. Definitely would hire again. Does everything exactly as he says he will."
Serving Dillsboro, IN and surrounding areas
In business since 2000
Free estimates
Emergency services offered
"The owner ,Gary Brown, is the best to work with as he is extremely knowledgeable, patient and professional. He worked with our insurance company to cover most of the work. The crew were very top notch professionals, very knowledgeable in their work.( even had to skillfully work around a 26 ft metal awning). As with any big project there were a few minor changes we requested which were attended to promptly and pleasantly by all involved. Not even the smallest detail was left unfinished! The quality of materials was great. We have gotten numerous compliments from people going by our house even strangers, on how good it looks. Our neighbors enjoyed watching the crew and commented on how well they performed their job. Gary also gave us free pointers on some other small projects we were tackling ourselves! He really cares about his clients!!! Hire him!"

Serving Dillsboro, IN and surrounding areas
In business since 2009
Free estimates
Emergency services offered
"
The saga to get our roof replaced has been a long one filled with headaches with insurance companies and more than a few sleezy "roofers". However, we found Thomas and Master Craft Restorations and were blown away by his professionalism, the quality of his crew, and the speed of the work they did. To keep this short - I highly suggest hiring Master Craft, we're going to hire them for more work around the house as well.
The background on our roof is we tried for a couple of years to get the roof replaced by the insurance company. Since I had previously had a portion of the roof replaced (due to prior owner's shoddy renovation work..) they wouldn't cover the cost of the roof, even though there was enough damage that they should have done so. However that took about two years to finally go through all the motions. At that point I was tired of dealing with roofing companies promises that fell through and just hoped the roof would survive the winter.
As soon as the weather warmed up I started asking around for quotes and Thomas and Mastercraft had the best hustle that I saw. Within a day of talking about the roof he was out taking measures and quickly came back to me with a quote, I was still waiting for 2 other companies to contact me back and he was already done. I immediately liked his professionalism and his understanding and since I had estimates done for a couple of years now (ranging from 6,500 (someone who had terrible reviews..) to 18,000+! ) I knew his price wasn't the cheapest but was more than fair for a good contractor. We quickly signed the contract, and as we had terrible rain the rest of the week, just kept hoping that an old roof wouldn't become a broken roof before his crew came.
Within a week (and after a week of really terrible rain) at the first sign of decent weather his crew showed up. They were there about a half hour earlier than we expected and I'm not sure they ever take any breaks. They worked from morning until it was night and came back the next day for another round. I'm sure they took breaks, but for the life of me I couldn't say when they did.
They were really fast, kept the yard clean as they worked, and thoroughly swept the ground with a big magnet. They had only a few shingles left over that we kept for future roof work and a small amount of felt. There were a few spots where they had to do a bit more work than expected but they didn't make a fuss about it and just completed it as swiftly as they did everything else.
Thomas stopped by frequently to make sure we were happy and to check on the progress of the roof. Genesis, who I think was the crew chief, was excellent at the end during the roof walk around. She made sure that we checked on the Direct TV antenna and after we discovered it wasn't picking up the signal told us that if DirectTV gave us problems she would be happy to come back out and try to fix it herself.
The only real "problem" we had is that Thomas was so fast the HELOC hasn't finished processing yet! As soon as the bank finishes taking their time we'll be hiring Thomas and Master Craft for more jobs on the house.
When I look for people to work with, I look to build long relationships, and Thomas and Master Craft are now first place on my list and someone I've recommended to a couple of friends already. If you've made your way through this entire review, I highly recommend Thomas and Master Craft, I'm glad to have the roof saga complete and the house looks better than ever.
"
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