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"Project still ongoing."

"Very well. Lead technician Justin, who specializes in finding broken wires/diagnosing electrical issues, arrived at his scheduled time. I had flagged all of the sprinkler heads and valve boxes, which Justin said he appreciated; he said most of the cost of these types of repairs is for time spent trying to find all of the valve boxes and sprinkler heads, which can become hidden under thatch and clippings. After explaining to Justin what the earlier technician had inspected and tested, he began to systematically step through the sequential zones as I shadowed him. As we traced the various waters lines and valve boxes through the yard, he explained what he was doing and why, which I found very informative. We found the broken wires at the third valve box, which Justin repaired, and then he stepped through and tested the remaining six valve boxes to ensure there were no other broken electrical wires in the system. At some of the valve boxes, Justin found some suspect wire connectors, which he said were typically used in older systems like mine but were not used anymore because they tend to fail (he was surprised that I hadn't had issues with them in my system due to its age). Where Justin found a suspect wire connector, he replaced it with a new, more dependable one to ensure it would not be a problem in the near-future. When he had finished his repairs and reviewing all of the valve boxes, we ran the system to ensure all zones were working properly. I was very satisfied with the thoroughness of Justin's work and his expertise, and I really appreciated his allowing me to shadow him during his work and his explanation of his work. Also, I am very happy with him identifying the suspect wire connectors and replacing them, which undoubtedly saved me future problems and repair service calls. Not only do I recommend Metro Sprinklers for such lawn irrigation issues, but I would also personally recommend requesting Justin to perform them."

"RUN AS FAST AS YOU CAN!!! Helitech built a 20' wall/foundation with a 1" inward bow in the wall. Temporary support structure that was to be put in place to support our home during demolition and construction were never used. Suppots structures of a temporary nature put in by the homeowner were used without any engineering certification. Support structures that were put into place as part of the contract. Were impropery engineered. Some were left not even touching the floor joist at all. Some supports only carried a portion of the area that were meant to be supported. Leveling of the floors as per the contract was never attempted. Electrical work was preformed by unskilled workers. An electrical junction box for a generator tie into the home. Was removed from the work area and never replaced. Request to address the concerns in detail were never satisfied. The foundation built out of tolerance. When asked to be reconstructed were ignored. Denial of patching the out of spec foundation have been denied by the consumer. We did not pay for a patch job. All questions pertaining to the concerns of how that work was done so poorly have been ignored. Supervision of the crew working on the project was not done. Compensation for work not preformed was denied. Trust between the consumer and Helitech as well as contractual agreements have been broken by Helitech."

"This is not a lawn services company in Abilene"