Get matched with top sump pump repair or replacers in Dover Afb, DE

"Project: Install sump pump. Technician came and finished job in a timely manner. I had an issue that needed addressing, and Done Right Today was exceptionally accommodating and addressed the issue satisfactorily."

"I tried several companies and Poseidon was the only one who could do a simple toilet repair within a week. Additionally, their policy is to provide a no-cost estimate. Other companies charged for this and did not apply it to the cost if I wee to proceed. The technician arrived on time (after calling as promised to alert me), accurately diagnosed the problem, and fixed it. Charge was slightly below other estimates. I will definitely use Poseidon again if needed."

"I had a great experience working with Basement Systems USA. These guys were very professional, hardworking, and clean. They told me exactly what I needed to do and I was glad I went with their suggestions. I always had leak issues and occasionally my old sump pump wouldnâ t even work. I can truly forget about it now even in the worst of storms. In fact, that happened the following weekend after they left! A big storm came through and we even lost power for a couple of hours. The backup battery they installed let the sump pump keep working perfectly. Talk about just in time!"

"I called this company due to a flooding issue in my basement and not having a sump pump pit or a sump pump. Anthony Miller came out let me know what I need how long the task was going to take and how it would be done in a day or two no real wait time. The job was done was the most professional experience and knowledge and works fantastic which put our minds at ease. The best part is they give you a time frame and updates through out the whole process so you don't have to wait around all day like most companies make you do and they also only charge for the job itself there is no extra hourly rate or a emergency call fee. I highly recommend this company to anyone with any plumbing problems call and ask for Anthony Miller he will have you up and running with anything you need in no time."

"From the estimate process until final product finished today, we could not be happier with BQ Initially was quoted a 2 day process to complete our Aquastop waterproofing system and sump pump replacement, Steve, Curtis, Pedro, and Josh arrived as promised at 7:30 and completed the job by 1:30. They explained the entire process and updated us throughout. They were very professional, efficient, and polite. Everything was explained about the new system and cleanup has the basement back to pre construction condition. We highly recommend BQ Basements and Concrete!"

"Very professional and explain hoe to maintain plumbing with maintenance Highly recommend"

"Very knowledgeable and professional. Diagnosed and replaced my well pump and bladder tank in a very timely manner and had a great price. Would highly recommend"

"Air Temp Solutions replaced my Heating and A/C system last winter. Their service was top-notch from start to finish. They gave me a great price and also honored the 10 % discount for Angie's list members. The technicians who came for the installation were true professionals and competed the whole job in less than 6 hours. Once the installation was completed they also did all the paper work and follow-up to make sure I get the energize Delaware rebate. The rebate arrived in mail last week for $1350.00. Over all Air temp is a great company with great people and great service."

"Air Temp Solutions promptly came to my place to check out my dying air conditioner. While they were here they discovered my hot water heater was about to fail and possibly flood my place and they were back one or two days later and replaced. The following week they replaced my thirty year old air conditioner. They were very polite, attentive and explained everything to me without rushing me. I would definitely would recommend."

"I wrote a negative review of Rightaway after having a disappointing experience involving a ~$4k mold remediation+sump pump installation job, during which the firm broke a pipe and failed to repair it properly, according to two plumbers who came out afterwards. I noticed the problem a few months later when I rechecked the crawlspace after my backup sump pump battery alarm went off following some heavy rains. We had Rightaway out again that point (Al arranged the visit of one of his colleagues while he himself was on vacation) and were told by Al that we’d get an estimate for waterproofing the area as a second job. He also denied responsibility for what we believe was a poor repair job of the pipe. After a month of texts with Al, the owner, we hadn’t received an estimate. I should note that Al was very responsive via texts during this time and gave reasons for the delay. For example, he told me over text once that he did not have the right phone number or email address for us. After being solicited by Rightaway for a review on Angies list, I posted a very negative review and Al immediately contacted me and insisted he come out and provide us with another estimate. After I asked, he also agreed to reimburse us for the repair job we’d had done on the pipe; that repair had cost ~$300.00. Al then came out to the house. He told us he’d mail us the reimbursement, send us an estimate for a new waterproofing job, and give us references of people for whom the company had honored their warranty in the past. He emailed us the estimate that day and then mailed the check the following week. However, that next week, he said he didn’t want to provide us with a reference unless he was assured that we would go with his firm for the new job, because he didn’t want to bother past clients for a reference, essentially, that wouldn’t lead to another job. Over text, he said that if I was waiting for a reference to change my review on Angie’s List, then I should go ahead and leave up my initial negative review, and that he would then post all of our text exchanges because I was not being fair and honest. At this point I called him and he explained (as I just did) why he didn’t want to provide a reference. I told him I would change my review to reflect all of our communication since early February, and that’s what I’m doing now. Al is very responsive to texts and calls, and he seems very knowledgeable about his craft and plumbing. Indeed, when he came out to our house personally, he was very convincing and I was considering re-hiring him despite the prior frustrations. I am also impressed that he cares enough about his reputation to insist upon coming to our house, offering a solution to the problem, and reimbursing us for the cost we incurred repairing that pipe. However, based on our last exchange, regarding the texts and the lack of a reference unless we went with his company, I decided against rehiring the company. I've decided I'm not hiring any future new work without a very thorough reference review. As I’ve said, the firm is very responsive in terms of communication and seems to know their business; I would just not go with them again personally based on my experience."