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"PROJECT DONE IN 2 DAYS. Done the way I wanted, No complaints."

"Honestly, we cannot say enough good things about Drainage Pros. They are professional, competitively priced, trustworthy, and - most importantly - excellent at what they do.
We moved into a 1920s home with major drainage problems. Four of the six original underground drains that collected water from the downspouts were nonfunctional. Our home also sat low on the property, and when it rained water flowed across our driveway, over the patio, and into our basement by seeping over the foundation. It looked like a small river coming toward our home and disappearing underneath.
AJ responded quickly to our initial inquiry and met with us on site to discuss the project. He listened carefully to our observations while assessing the driveway, patio, and grounds before sending us a detailed proposal the next day. The proposal listed several different stages and options, which we continued to discuss with him at every step of the project. AJ was always very  knowledgeable, communicative, and professional, responding to our many questions and concerns thoroughly and patiently (even when we asked the same question multiple times). Ultimately, Drainage Pros stood by their original proposal, working within budget, and they even guaranteed their work (although we don?t expect we?ll be needing the guarantee).
They tore out and had the old driveway re-graded and repaved, installed a channel drain behind part of the home, and laid pvc pipe along the entire perimeter to collect water from all six downspouts. They ran the pipe under two bluestone patios and walkways, all of which they reset carefully. They connected the pipe to our main sewer line, which required six foot plus excavations. Lastly, they reseeded the lawn (which returned nicely), and basically restored the grounds to their original condition. The paving company they coordinated with was also excellent, and they worked hard at communicating with each other to ensure that the project was completed to our satisfaction.
Personally, what I most appreciated about working with Drainage Pros is that AJ did not trouble us with all of the things that could possibly go wrong while performing such a major job like excavating and tapping into the main sewer line. He simply assured us calmly and professionally that he and his team could do the job, and they did. Perfectly.
We had previously discussed the job with a completely different (and also highly rated) contractor who appeared flustered by our drainage issues and, after charging us >$1,000 for an assessment and cleaning, was unable to offer us a written proposal or estimate without further ?diagnostics?. Do not waste your time and money, like we did. Just hire Drainage Pros, and they will get the job done.
We now have absolutely NO DRAINAGE ISSUES and strangely even look forward to when it rains so we can see how beautifully the water flows down the driveway, into the drains, and away from the house. If you are on this site searching for a drainage specialist, perhaps you can appreciate this.

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"Brian was great. He called when he was delayed and arrived at the new time when he said he would. He inspected the roof and determined that squirrels had chewed and damaged the lead flashing around the chimney leading to water running down a rafter. He did a repair with silicone to make certain it would not leak and scheduled a time for them to come back to do a permanent repair.
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"It was so much easier than getting a dumpster. I paid less money than if I had gotten a dumpster because a dumpster charges by weight and since it snowed and rained, everything in the bag was wet - I would have paid a fortune!!! With the bullbag, I paid one set price and the cool part: I got the bag back to refill again and again. This company also recycles most of what is collected so less ends up in a landfill.
No better business bureau complaints.
One set price to empty.
I get to reuse the bag over and over."

"It went well. Did a excellent job"

"Everyone at Ratigan & Sons was friendly, polite and professional, from initial consultation to the completed work. The installed ceramic tile looks beautiful."

"Jeff was hardworking, professional and polite! Job well done! Very satisfied customer!"

"1.  I received a reminder call the day before.
2.  I cautioned him to be careful of my expensive gutter helmets while getting onto the roof.  He completely avoided them.
3.  He reported to me that he found about 4 inches of compressed soot at the bottom of the pipe connected to the furnace.  He said that should have been eliminated in my May check-up by the oil company (who installed and maintains the furnace).  My furnace should operate more efficiently now.  I have made a note to remind the oil company when they come next May.
4.  He was very knowledgeable and gave me verbal and written reports of his findings.
5.  He put everything back in place.  He was efficient, fast, and clean.
6.  I especially appreciated that he wrote in his report that the next recommended service was to be fall of 2016."

"Great. Everything was finished on time. No surprise costs. Any problem with a sub contractor was quickly remedied. Love our home. Have nothing but high praise for the work and respect we got from Jim and his crew."

"Bill responded quickly to my inquiry and gave a fair estimate and advice on the work I requested.
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