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"Ultimately, I was happy with the results. But there were multiple challenges with the project. We wanted to partially remodel two bathrooms. For bathroom #1, we were replacing the tub/shower; replacing the vanity, mirror, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. For bathroom #2, we were replacing a tub (only); replacing the vanity, mirrors, and medicine cabinet; installing new lights and fan; and smoothing a textured ceiling. The bathrooms had to be done in sequence since we needed one working bathroom. The sales process went fine. Contract signed in April. Work started at the end of June. Work was completed in mid October. The materials used were good: We like the vanity, and the countertop (from Granite Direct) is fine. There were three main problems: 1. Scheduling/staffing. I appreciate that the project manager accommodated our schedules. But the company (like many others) is short-handed. So there were many days were someone would be on site for an hour or two, and then not back again for several days. This project should not have taken 3.5 months to complete. (One example of the slowness: It took something like 8 days to install subway tile in one bath area. That was one person, working 3-4 hours per day. And no one else was working on anything else at that time.) 2. Communication. The communication between SemBro and us was good. But the communication among workers was poor. In many cases, we had to tell the workers what they needed to do—project details had not been communicated. There were also issues in which the company had not acquired (or even ordered) the parts we needed, which caused delays. 3. Skill level. This might be the case with many contracting firms, but few of the individual workers were skilled in the tasks they had to perform. We didn't have plumbers or electricians; we had people who generally understood how to hook up a sink or install a light. As a result, there were several problems. For example, the first tub was hooked up incorrectly. And it leaked into a third, downstairs bathroom, ruining the ceiling and walls. SemBro repaired that ceiling and wall (which I appreciate), but I still had to repaint everything, and of course, there were delays and inconveniences as the project now covered a third bathroom. Another example: One team installed the wrong kind of lights in one bathroom. And while doing so, they carved holes in the drywall that were too large. They later tried to "fix" this with calk. I had to remove the caulk, then patch and repaint the ceiling. Later, I will hire an actual electrician to install different lights. Another example: The sink in bathroom #1 leaked after installation. Another example: The sinks in bathroom #2, which had been off for more than a month (because of project delays), clogged and leaked. I called in a plumber and drain un-clogger. (The clog is not strictly SemBro's fault, but if the sink had not been off for a month, it might not have happened.) Toward the end of the project, it seemed like each time a team arrived, one task would be completed and another problem would be created. So, again, happy with the results. But after more than a quarter of a year working on this project, it's difficult to recommend SemBro."

"Very good work. Would definitely recommend."

"We recently remodeled a 100 year-old Craftsman home. We initially discussed the project with Mose Troyer and were very impressed with his knowledge and advice. The project required replacing and replicating a considerable amount of the woodwork. Mose also modified the existing Shaker kitchen cabinets. Modifications included building new cabinets to match the existing ones. He also adjusted several cabinets while maintaining the original look of the cabinetry. Mose also completely built an entire wall of pantry cabinets in the Shaker style. He installed new baseboards and window trim. He rebuilt and repaired existing window trim in several other rooms. Mose integrated the repairs to the point that after painting no one could discern that the sill had been repaired. His work was flawless. In addition, he walled off a doorway and built a bookcase with enclosed shelves in the lower half. He installed 10 new doors with hardware in line with the original style of the home. He also installed two barn doors with hardware. He is conscientious and easy to work with. Without his creativity and craftsmanship the project would never have been as successful and we’re thrilled with the results. Without reservation, we highly recommend Mose for cabinetry/carpentry work."

"Matt did a wonderful job of repairing a hole in the ceiling caused by a leak. He called right away and after reaching an agreed price for the job he started that weekend. This was a multiple day job and so he called each time to see if we were available for him to stop by. I highly recommend Matt!"

"I was so pleased with the way the remodels turned out. I had a major kitchen and two bathrooms remodeled and couldnâ t be happier......With the wall removal along with the clean and precise details that Yury and Siarhei put into every step of the projects. I would recommend their workmanship to anyone and will be using them again on future projects!!!"

"Working with these guys has been amazing! They were extremely patient with us as we were new to the process and my husband and I could not make up our mind on a few things. Tate and Dmitiry walked us through each step and gave their professional opinion which made these a breeze. They were always available to talk and never made us feel like a bother. We are actually having them come back and remodel our bathrooms because they were so awesome. I would recommend Nova to everyone!"

"We are so thankful that we chose Premier Remodeling to build our new kitchen. After interviewing a number of possible contractors, we were impressed by Jeff (the owner) and his knowledge, insights and suggestions regarding the project. We were also impressed by the fact that he is a second generation cabinet maker, and when we saw photos of the wooden boat he and his father built, we were convinced he could handle any unique problems that came up in the kitchen project. Greg, was the person who was on site every day and personally did much of the work. He was beyond amazing. His careful attention to detail (from removing a wall to making sure each outlet was correctly aligned) was like he was doing the project in his own home. Greg made sure everything was as it should be, even if it meant more work for him. At the end of each day, he would make sure everything was cleaned up and put away to minimize any inconvenience on our part. He was also a pleasure to have around. In fact, when the project was over, we felt a tinge of bittersweet as he would not be around the house anymore. Our project was somewhat unique as one wall of cabinets made a 45 degree turn. While 90 degree turns (any corner) are easy as there are cabinets made for that purpose, a 45 degree turn requires considerable adjustments and craftsmanship. Jeff and Greg were totally up to the challenge. Jeff even customized the drawers as necessary to give us the maximum storage space possible. Throughout the entire project we never had a problem or issue with Jeff or Greg, even when we made a last second change or two, they were most agreeable to comply with our wishes. We TOTALLY recommend without any reservations or hesitations. Great quality work, reasonable pricing, excellent quality people who earn (and keep) your admiration and respect."

"Bill was very efficient and professional. The bathroom faucet could not be fixed. I hired Bill to come back and install a new one. He was here super fast and installed the new faucet for a very fair price."

"Bryan and Dave were a pleasure to work with. They did what they said they would do when they said they would do it and everything came out great! From all new interior paint to all new flooring, interior doors, base boards and door casing, they didn’t it all and at a reasonable price! If there was something that they could not do, they had the outside resources to get it done. If we have more work done down the road, M&Z Home Services his who we’re calling. Thanks again guys, and stop by for an orange cream soda anytime! Mark and Cathy Pataskala, OH"

"A.I.S. Renovations is outstanding! We hired them to do a full bathroom remodel, taking everything to the studs, removing a wall and relocating both the shower and sink. They transformed our small, drab Clintonville bathroom into a spacious, beautiful new space. From start to finish, A.I.S. delivered exceptional service and excellent craftsmanship. Aubrey was phenomenal in her design aesthetic and guidance through the initial planning and design phase of the project. She made everything easy and enjoyable, always keeping us up to date every step of the way. The budgeting and contract process by Parks was professional, honest and straightforward. Parks provided a clear budget and his estimate aligned with other bids. While comparable to other contractor bids, ultimately the value A.I.S. provided us in customer service and work quality made their bid the best by a long shot. During the design phase, Aubrey and Parks sat down with us, provided a 3D model of the new design and talked through every little detail we wished to discuss. We are highly detail oriented and meticulous customers. Parks and Aubrey only showed appreciation and patience with us, giving time to talk through specifics and options to avoid as many surprises as possible down the line. The team was upfront from the start about the potential of delays on specific components of the project due to disruptions caused by the pandemic in the construction industry (cabinet shipments, scarcity of glass for shower, etc). They never promised a precise completion date for this reason and I had great respect for their honesty and clear explanations. Once work started they were efficient in their use of time and never had delays or significant days missed. I was impressed with Jay’s coordination and project management when it came time for multiple experts to complete their work (electrician, plumber, HVAC, drywall, etc). They were timed perfectly, one after the other with almost no days missed between them. Jay was highly communicative, texting us once a day with what and who to expect next. Whenever we had a question or concern, he had an immediate answer and resolution. The A.I.S. carpentry team was outstanding. Jason and Austin completed the demo, framing, set the cabinets, installed a new window and completed the finishing work. Their carpentry work was incredible. They built all new baseboards, door frame and window frame to match the original wood work of our 100-year-old house. They even built a beautiful custom bench to cover some HVAC pipes is an adjacent room. They made everything look original to the home. They were on site most days, taking care to keep our pets safe and make our family feel safe. The project came in on budget and we couldn’t be more thrilled with the final results! A.I.S. Renovations will be our contractors for all future projects. We highly recommend A.I.S. Renovations!"