Get matched with top dry rot, water or pest damage major repairers in Dumfries, VA

"The worker arrived promptly , and worked the entire time with no breaks he was polite and careful and he clean the ducts and sanitize them and also clean the dryer vent he took pictures and video of the before and after cleaning he cleaned up after the cleaning was over and very satisfied."

"Wali Barack the project manager for water damage pro master was excellent in his service. He was extremely professional and experienced! He stayed with me through the entire dry out process. He was very thorough and inspecting everything even down to the studs. I will use them again in the future and will recommend and refer everyone to them."

"They were fast and were here within the hour. They moved the furniture and cleaned up the water. They set up all the fans and equipment. They came back three days later to make sure it was dry but it wasn't. They then proceeded to do other work to ensure it was going to dry. They gave the insurance company a status update and informed them I would need a bigger settlement since they found additional problems that they would need to fix."

"We originally found AMS via Angie's List, and the owner came out very quickly to do a free inspection and talk to use about everything he was seeing -- high potential for mold within the walls of the shower, and other possible areas (on drywall of opposite side of walls, floor, etc.) He showed us all readings on the tools he was using, talked to us in detail about what he recommended -- namely, complete destruction of the tile-walled shower due to multiple instances of bad grout (old shower) and the resultant mold problem within the walls as well as on the floor of the shower. He also recommended some touch-up painting with anti-mold paints where water spotting occurred on our main level ceiling, rather than a more complex/expensive and in his view unnecessary ceiling patch. His crew was excellent, keeping things very clean and on schedule and luckily no major issues were found besides demolishing just the existing shower and raising up the old linoleum flooring followed by completely painting all exposed areas with Aftershock anti-mold primer paint to minimize problems in the future. He stayed at the estimate of about $3K for this work as agreed. (I eventually put in a new shower and floor myself.) For his second visit, he came out for another free inspection of some mold exposed in a main level bathroom ceiling when some plaster that had been wet down a few years ago when doing some cleaning broke away. This was a very small mold spot, and had a companion of some other mold shadowed behind wallpaper. AMS did another free inspection of this problem for me today, and advised that it was something I could definitely handle myself - ceiling and walls were bone-dry all around the area and it would be simple to just remove a patch of the wallpaper (which we plan to remove in this room anyway), scrub the mold with appropriate cleaner, re-plaster the small area of the ceiling that would need it, and then paint with Aftershock primer paint. He even gave me recommendations on places to get all my materials, including the brush I would need to match the existing ceiling texture. Even when I offered to pay for the inspection, he refused -- just asked me to write up a couple reviews, which I'm happy to do. I'm the type of person that likes to find high-quality businesses to form relationships with. As much as no one wants to use a mold remediation service, I would definitely call AMS again if I need to."

"It all went  very well, and I highly recommend Steve Katleman and his teams. They were always prompt, efficient, friendly, and professional. They explained every step beforehand and completed all the work very well. Rotating the teams through went easily without waiting days or even hours. By the 27th they were done and left a happy customer!
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"They did a really good job. They took their time. It was my basement carpet which got pretty dirty. He spent the time to get it really clean. That was good. I like the fact that they're not using a whole lot of chemicals. They were good, reliable, and prompt. I would use them again. I thought the price was reasonable."

"Bill Martins Flood Crew is excellent. In December, just before Christmas, my finished rec room flooded when my sump pump failed--soaked carpet, cardboard boxes, books, furniture with sewer water. I thought I would not find anybody this time of year to help me. But I called Bill Martins from Flood Crew, and he came out right away. He looked at the basement and gave me an analysis of my damage on the spot. He was wonderful. He took care of getting detailed estimates to my insurance company and then made arrangements for me with all the needed specialists. First, I wouldn't have known where to start, and second I wouldn't have had a clue whom to call. I needed crews to remove the carpet, cut out drywall all around to dry it out, check for mold, test for asbestos, and then remove everything. And, of course, fixing the sump pump, installing flooring, putting everything back, and lots of details in between. All of this obviously can't be completed in a week or even a month. My work was not the only project that busy contractors had. My situation was far more complicated than I thought it would be. Ultimately, it took four months, which I thought was very reasonable. And the result is so beautiful--no corners cut, no putting up with mediocre results, all this for the same price and time or less than others quote. Be patient. Be flexible. Talk with Bill about the results you want. Listen to suggestions. Your results will be beyond anything you thought was possible."

"Very well in all respects. Easy to contact and set up appointments for two recent visits. Crew arrived promptly both times. First job was for cleaning carpets (3 rooms, plus stairs). Second was to clean upholstery (sofa and 2 chairs). Crew worked carefully and efficiently, explaining and/or answering questions when asked. What an immediate difference in appearance! Excellent results, even though drying time generally somewhat longer than estimated. I have used Superior four times now for carpet and upholstery cleaning and will call them again when needed. Very satisfied."

"It went extremely well! They were punctual, hardworking and professional. It was necessary to dig up my neighbor's landscaping, so they were very careful to disturb only what was necessary and to restore everything to its original condition. They even replaced her broken underground downspout extension (which was draining into my basement!) without comment or additional charge. When my neighbor accused them of causing a problem, MJ was quick to respond and the team on-site made a point of apologizing to her in person. I don't think MJ caused the problem, so I was very impressed that they "went high" to investigate the matter and, as I said, apologize for the inconvenience she felt she suffered. The work they did inside to remove mold and seal the wall was thorough and neat. The gentleman doing the work cleaned up everything and took all of his equipment and trash with him. his is especially important since he was working with strong chemicals. My contact in the office was prompt to address anything I threw her way. It was easy to make payments online. Best of all - no sign of water in the basement since they were here!!"

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The two men came right on time at 8:15 this morning. They proceeded to carefully move everything out of the garage onto the driveway. They cleaned all of the shelves, storage containers, and other surfaces very nicely. Once cleared, they pressure washed the garage floor. When dry enough they methodically returned the majority of the items in a much more organized way than they were before. We paid extra for them to haul away certain items than we decided we no longer wanted/needed and that were just taking up space. Our garage now looks great!

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