Get matched with top doors (exterior) installers and replacers in Dunkirk, IN

"From Zac, our salesperson, to our installers, the experience was great. Zac is knowledgeable, professional, and personable. The installation team was prompt, professional, and very detailed oriented. We are pleased with our new door and wowed by the great service and workmanship of True Crew."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"All great, just took a while to get the windows. Obviously, I am not an installer but the install guys seemed to do a great job. Looks good and they were pleasant and cleaned up well when done. Champion windows are not cheap, but I like the basically forever warranty."

"Mark Spencer checked our exterior door that had become difficult to lock and unlock. He identified possible solutions that we will try to pursue with the door installer. I wish we had used Legacy Window & Door when we had the door installed in 2015."

"We would highly recommend Waters Custom Exteriors for roofing, siding, and guttering as they are top notch Professionals!!! From the initial phone call to get an estimate on a new roof, Travis was very helpful. After arriving at our house to look at the roof and give us a replacement estimate Travis said we should contact our insurance company and have an adjuster come to the property to see the shingles, siding, and guttering that had been damaged from a previous hail storm. We scheduled with the adjuster and Travis came out on the arranged day and went on the roof with the adjuster and pointed out the damage that he had seen. Waters Custom Exteriors is definitely the company everyone needs when working with an insurance company. They knew exactly what was needed to move the claim forward and from that point forward until completion of the job Waters Custom Exteriors handled everything with the insurance company. The crew that Waters had performing the work on the roof was eager to get started and arrived early on the scheduled day with a dump trailer to haul away the debris from the tear-off and they quickly got underway. All of the materials needed to complete the roof were being delivered mid-morning as the final removal of the old shingles was wrapping up. There were a few underlayment boards that were bad that got replaced before they started putting down the new roof. By later in the evening, the shingles had been all put down and the new roof looked amazing. The new shingles were the architectural type and a welcomed upgrade to the standard three tab shingle that was previously on the house. When finished, the crew walked the property and picked up any debris from the project and rolled a magnet through the yard numerous times to insure all nails on the ground were picked up and when the job was completed, it was almost as if they had never been there. After the roof job, the siding went just as smoothly with a different crew sent out by Waters Custom Exteriors. Just as before, they showed up early on the scheduled day and got straight to work. The tear-off went quickly and any repairs to the underlying structure were completed before beginning the residing. All necessary materials needed to finish the job were delivered the night before and neatly stacked out of the way in the drive. The siding job obviously took longer than the roof, and each day the crew was on-site they were busy and polite, although there was little interaction with them as they were dedicated to staying on task. They were very meticulous and took pride in the work they were performing and it shows in the finished product. Each day the old siding and debris removed from the house was loaded onto a truck and hauled away leaving nothing unsightly in the yard. Once all of the siding was complete and the site cleaned up, there was a period of time before the fascia and guttering could be installed. This was at no fault of Waters. The color we had chosen was out of stock and would not be available for a couple of weeks. Waters gave us the option to pick another color or wait it out. We waited. When the material arrived at the house, it was again neatly stacked out of the way in the drive and Waters Custom Exteriors came out and installed it promptly. The house looks amazing and we couldn’t be happier. Waters saved us a huge amount of money by being there for us and working with the insurance to cover the damage from the hail storm. We would not hesitate to use Waters Custom Exteriors for any future projects at our house and would highly recommend that you use them as well."

"quality is always excellent. Delivery has always been on time. this is the third time I have used Arkansas wood door"

"House was originally painted in 2006.  Advertising from company says paint lasts a lifetime, but unfortunately it doesn't....Nothing lasts a lifetime and warranty is only good for owners at the time of service.  With our initial telephone call I was told that the person I needed to schedule with was out of the country for 2 weeks and they would have him call me upon his return.  After almost 3 weeks, he didn't call so I had to call the office back.  The process of getting him out to look at the areas that needed to be touched up took several more weeks, each time with me calling the office.  This was also very frustrating since the only person that could help me worked part-time, so it was hit or miss to reach her when I called, and it was hit or miss for her to return my telephone calls.  After several weeks I was finally told the painter would be out on a certain day to do the work.  He and I walked around the house so I could show him the areas.  It was kind of a wasted effort as he missed spots I pointed out.  During the initial painting in 2006, the garage windows (2) were not painted at all.  He took care of those, as well as having to repaint 3 kitchen windows....All the windows that were done were painted shut AGAIN!
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"We are extremely pleased by the professional construction work that Jim Mangino of American Builders and Constructors, LLC has made to our house. He has performed some impressive work to our old house in some difficult remodeling situations. He was willing to communicate with us in a helpful, professional manner, he cares about superior and excellent craftsmanship, and the finished result shows it. His work was completed to our satisfaction, and he was concerned about satisfying our remodeling objectives. Jim is a skillful carpenter who is reliable and competent. His handy work and offered suggestions were necessary by accommodating us so that the construction work is finished as requested. We highly recommend Jim for various indoor and outdoor construction and repairs. We look forward to continuing his assistance for additional remodeling projects."

"The people they sent out came out, they came out , I think about 4 or 5 different times. I talked with the technicians and said, "this is ridiculous, the furnace is old" and he said, "we agree, but they only want to do the patching". They would patch it and it would break, they would patch it, and it would break. Finally, I said, "I want a new furnace. What do we have to do to do a new furnace. You've been out here, this is like the 6th time," and he said, "I'll have my manager write something up", and so they did and they replaced the furnace. They tried. They were more interested in patching things than replacing things. They were willing to send out 4 or 5 different parts. The things that I see that would help the most is if it were easier to get a hold of them on the phone or if their website worked. Just being able to contact someone in person. Sometimes, you can't explain everything online. We were able to get a hold of them, we were able to talk to them. It just takes some time, they had to jump through the hoops with their company, we understood that, but they came through and got us a new furnace. A nice new furnace too."

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