Get matched with top sliding door or tracks repairers in Dunn Loring, VA

"Estimate > The wooden screen doors on our screened porch needed replacement. I called and requested a quote. The sales rep came out. He was on time, friendly and professional. He took photos, and we discussed options. He recommended that we replace the current doors with higher quality doors, making the project more expensive than I had planned, but with the goal that they would last much longer. I received a detailed estimate by email the next business day. The estimate seemed to be fixed price, and there was no mention of possible overages. About half the cost was the materials (doors, closures) and the other half was labor (install, haul away). Scheduling > A few weeks later I scheduled the work. We went back and forth by email a few times to find a date and time that worked. (A couple times they emailed and by the time I responded the spot was gone, so we had to try again. Understandable, but I'd recommend picking up the phone to reduce back and forth.) We ended up with a 3-5 pm timeframe. Work > The day of the scheduled work, I received a call at about 4 that the workman was running late but would be there soon. I expressed concern that it would be dark out, and it was an outdoor project. I got another call at 4:30 that he wouldn't be able to pick up the materials and get there in time. I worked with the office to schedule another date and time. The rescheduled day of the work, the workmen called to let me know they could come a bit early. (I wasn't home yet, but they were there when I arrived.) They were professional and friendly. We discussed and clarified that knobs for the old doors were damaged and couldn't be used, as detailed in the estimate. They completed their work and cleaned everything up well. When it came time to pay they had added $70 for labor to install the knobs, which wasn't expected, but we paid in full and I planned to call the office the next day since it was late. The completed work looks good. The doors are sturdy and close well. Follow up > I called the next day and spoke with Luke in the office. He confirmed that their estimates are fixed price. He called me back the next day to clarify that the door closers they had brought required more time than expected to install so they added the charge. I asked him to reconsider the cost (either a refund or discount), because it wasn't mentioned in the estimate and the team didn't clarify it with us before they completed the work, or give us the option to let us do it ourselves later. They cashed my check later that week but I still hadn't heard back. I followed up by email and received a response that they would send me a $40 refund check (of the $70 unexpected). I received the refund check in the next week in the mail. To improve the experience, they could have communicated with me better and more proactively to schedule the work initially, and to reschedule the work on the original day; communicated more clearly about potential additional costs, and secured my approval for the additional costs before the work was preformed; and communicated better to follow up on my inquiry, waited to cash my check until they had confirmed their solution, and proactively notified me when they came to a solution. I am satisfied with the quality of the work."

"Alejandro did a great job replacing my front door threshold. He’s respectful and professional."

"A little delay for contractor pricing out doors that we were spec'ing. Not product they normally used so I generally don't consider it their fault. Some rotting wood discovered as expected. Handled repairs well and reasonably."

"I am extremely pleased with the work provided. Mike arrived on time, was able to perform each task that I requested, is professional, pleasant and very competent. He fixed a door that two other handyman had told me to replace instead. He worked quickly and was extremely neat - vacuuming up and making sure that no dust was left in the area of the repairs, taking away all trash, etc. Mike is a thorough professional and I would call him again for any future repairs."

"Excellent experience. Needed steps on a deck repaired and some other fixes. Thanks!"

"Background - We had our traditional fireplace converted to gas. The company we hired to do the work made three 10 by 10 holes in our basement drywall in order to pull the gas line to the fireplace on the floor above. ============================================= King repaired the three holes, and the work was beautifully done! What impressed me most about Oscar, King's CEO, is that he was willing to come to our house to explain the work that needed to be done and provide an estimate. Three other companies provided quotes but over the phone or text and not in person. It is a good thing he did come out!! He discovered that one of the patches required special handling. 1 inch drywall screws for this patch could not be used because the 1 inchers would puncture duct work. In addition to the drywall work, Oscar provided some good suggestions about maintenance items we may want to consider in the future. We will definitely use King again!"

"Our technician was on time and sealed our storm door to prevent water from leaking in. He also fixed the lock and the screen door on our sliding glass doors making them finally functional again and taught us how to grease the sliding door so it runs smoother. Excellent work and completed in a timely fashion."

"Walter did am excellent job of sealing a gap under my sliding door that was giving me water intrusion issues. He clearly explained what he was doing and offered suggestions for how to mitigate drainage issues that were contributing factors to the water intrusion. He was very professional, courteous, and cleaned up well after the job was done."

"Everything went great!  It all started when we tried to replace a 30 year old shower door.  When the door was removed, the tiles in the opening were a mess.  The provider directed me to a tile show room were they were able to match existing tiles with better ones for attaching the new shower door.  They came to remove the old tiles and install the new ones quickly and the result was beautiful and seamless.  I am thrilled with their work. <br />"

Our mission is to be a handyman that brings back the personal touch with our customers. We will build a relationship that will last a lifetime after you see our quality work. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!\n