Get matched with top tankless water heater repair pros in Durand, IL

Triangle Plumbing, operated by a seasoned professional, offers comprehensive plumbing solutions for both residential and commercial clients. With years of experience and a commitment to excellence, we provide a full range of services, including installations, repairs, and 24/7 emergency assistance. Combining quality workmanship with competitive pricing, Nathan and his crew ensure customer satisfaction through transparent communication and prompt, efficient service. Contact Triangle Plumbing for expert solutions tailored to your needs and make us your dedicated plumbing contractor to address all your plumbing concerns with precision and care.

"I saw the good rating for Mr Goodwater so I called and setup an appt. to have our water tested. They were very nice and professional and explained how the new system would work. In 2 days the softner was installed and we are very pleased.
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Initially things went well. A/C was not working so we called Harker.  Nice guy came out to check what we had and convinced us to replace furnace as well as the A/C.  Installation was prompt and went well.  So far, so good.  Three weeks later, on a hot Sunday, the A/C stopped working.  I called and was told there was nothing they could do on the weekend, but they'd come right away on Monday.  After we had a hot, sleepless night, someone did come on Monday and "fixed" the A/C.  He left no paperwork or info about what he did, but the A/C worked so we didn't care.  The next Sunday, hot and more humid that the last, the A/C again stopped working.  I called and the on-call guy (Jordan?) came out even though it was Sunday, since we had already gone through a "repair" that didn't last.  He found the unit couldn't be repaired and would have to be replaced.  So again, no A/C.  But he said we would be on the priority list on Monday to get the unit replaced.  On Monday we got a call from Harker saying they needed to order the part and it would take 7-10 days! They said they cannot replace the unit from inventory since Carrier will not cover that under warranty.  The replacement had to be ordered from the factory, and the factory would not ship for about 5 days.  And neither Carrier nor Harker was willing to pay for fast shipping.  So another week or more without A/C.  But that's not Carrier's problem and it's not Harker's problem, it's OUR problem.  The measure of quality and service is best shown when something goes wrong, and both Harker and Carrier come up very short on both quality and service. 

Update---after I posted the very negative review above, the very next day I got a call from Harker saying they would install a new replacement unit the next day.  And they did.  And it's been working well since.  So everything is good now. Thank you Angies List.  Nothing else was working, but a negative review here got their attention.  Too bad my original concerns were not addressed until I resorted to a public negative review. 

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"Provider contacted me in a timely manner, and was able to schedule service at a date and time that was acceptable to me. Unfortunately, their truck broke down the day before my appointment. They called and told me what was happening, to let me know the truck might not be repaired in time for them to keep my appointment. The next morning, the day of my appointment, they called again to let me know the truck wasn't fixed yet and that they would need to reschedule. I needed plumbing work done before a weekend party but they didn't have any openings available before then. After my phone conversation with them I left the house, and later called another plumber and scheduled the work I needed to have done. After I was gone Catenzaro & Sons called back again and left a message saying they would take another truck so they could keep my appointment, but I didn't receive that message until later in the day, after the scheduled time for my appointment. They did everything right given the situation, and I would not hesitate to contact them in the future for plumbing services."

"He was able to quickly diagnose that the water leak from the water heater was a result of a ruptured tank, resulting in the need to replace the entire water heater."

"The yearly service works out to be $50 a month. We've had two water heaters replaced through them because of a fault in them. They're usually very responsive. I like that I can request the service online. The only thing is, I wish that there was a better avenue for emergency services. If something doesn't work right away usually it takes a couple of days to get someone out and sometimes you can't wait two days without water."

Owner operated. I am Jack of all trades. No job to big or small. We do everything from hauling to painting , Plumbing electrical , rental unit turnovers , trash outs roofing , windows and doors. My contact information has been outdated on here for a while. sorry to any customers who tried to reach me. And as always a 20% VETERANS & senior discount.

Family owned company looking to make your safe place beautiful!

With over 40 years of experience LH Plumbing is a family owned business serving Machesney and surrounding areas since 1966. We work hard to bring each customer the best available service. We look forward to working with you, thank you for your interest

Hi, I’m a skilled and reliable plumbing professional serving the Chicagoland area. I specialize in residential and light commercial work, including repairs, installations, and troubleshooting everyday plumbing issues.\n\nI take pride in doing the job right the first time, showing up on time, and communicating clearly so there are no surprises. Whether it’s a small fix or a bigger project, my goal is to provide quality work, fair pricing, and service you can trust.\n\nI look forward to helping you keep your plumbing running smoothly.