
Serving Durham, NC and surrounding areas
Approved
In business since 2019
Free estimates
Emergency services offered
"They arrived exactly on time and did a great job!"





+4


Serving Durham, NC and surrounding areas
Approved
In business since 2019
Free estimates
Emergency services offered
"They arrived exactly on time and did a great job!"





+4

Serving Durham, NC and surrounding areas
Approved
Super Service Award Winner
In business since 2007
Warranties offered
Credit card accepted
"Danzy did a great job in my floor; he was also helpful in advising me the best way to take care of it. He is very personable & friendly. I highly recommend him!"





+326

Serving Durham, NC and surrounding areas
Approved
Super Service Award Winner
In business since 1998
Free estimates
Warranties offered
"Very well. We have employed B&D over the past few years for numerous projects and we have always been completely satisfied. Very competitive pricing and professional service."





+115

Serving Durham, NC and surrounding areas
Approved
In business since 2005
Free estimates
Customers say: Quick response
"Isaiah came on time and took care of the issue with my corian countertop. Very pleased with his work."





+9
Serving Durham, NC and surrounding areas
Approved
"They updated both my kitchen and my screened-in patio and did a great job with both. They completed both in five weeks. They cleaned up after themselves. Discussed any changes or decisions that we needed to make together. I am very pleased with the work and would recommend them to anyone."

Serving Durham, NC and surrounding areas
Approved
"Un buen trabajo, excelente calidad, resolviendo cada detalle, profesionalismo."
Serving Durham, NC and surrounding areas
Approved
About My Business\nI’m a local handyman from Raleigh and have lived in the area most of my life. I take pride in helping homeowners with reliable, quality repairs and improvements. From fence repairs and carpentry to general home maintenance, I focus on doing the job right and treating every home with care and respect.\nYou can expect honest communication, fair pricing, and dependable work from someone who truly cares about the local community.

Serving Durham, NC and surrounding areas
In business since 2006
Free estimates
"I went by and met with a woman who was very helpful to me in locating pieces of granite to meet my specifications. She was patient to show me pieces several times that afternoon and listened carefully to my impressions of each piece and then, based on that, showed me others that might interest me. She sent me home with several samples I selected and recommended I see them in the rooms where I expected to have them installed. I did this and made my final choices. I then scheduled the measurements with another woman, who was most responsive and courteous. She was able to schedule an early morning time that would not affect my work schedule. Due to a snowstorm, that time had to be moved, but was quickly rescheduled to the next morning. The woman who arrived to measure was prompt and professional, despite rough weather conditions on the road. Although I was told they generally take a week to cut granite after measuring, they were able to get mine ready for install in 3 days to accommodate my work schedule and plumber. They arrived the morning scheduled and quickly, kindly, and professionally, installed my countertops. They asked me to take a look upon completion. I couldn't be happier with the finished product! I would use them again any day!"




Serving Durham, NC and surrounding areas
In business since 2010
Free estimates
Credit card accepted
"We started out initially thinking we'd re-carpet the stairs and the first quote was provided for that. But we found that our stair treads were actually solid oak, so decided to have the carpet stripped off & the treads refinished instead. As a result, the initial quote needed to be re-done, and in checking it carefully, there were a few errors in it. However, Krista was most apologetic and promptly corrected the quote.
There was also a bobble on the carpet installation appointment. We understood the carpet was being ordered, and that we would be contacted to schedule the installation appointment. FCI was aware that I worked from home on Wednesdays. So I was a bit surprised when the installers rang my doorbell on a Wednesday, ready to install the carpet, although we'd not spoken with FCI about a specific day for the appointment. It wasn't a problem because I was at home anyway. Apparently there was some miscommunication between the installers and the office as to who was supposed to confirm the appointment with us. Again, not a big problem in this instance, and even if I'd not been home, it would have been more of a problem for FCI than for us.
The installation went very smoothly. The installers worked efficiently, and I don't think they even took off any time for lunch. The entire upstairs was re-carpeted and cleaned up before the end of the day. You can't tell where any of the seams are, and they were very cooperative in leaving us any useful pieces of carpet and padding if we might ever need it in the future for repairs.
The next day the hardwood refinishers came, and worked just as efficiently as the carpet installers. This was a hard job, because the stairs had had LOTS of nails & staples in them from the old carpeting, as well as old, old carpet pad that had kind of "dissolved" into the oak treads. They sanded it very well, patched any holes, stained it & put the first coat of polyurethane on it. They also managed to get rid of all of the squeaks in the treads. The following day they came & scuff sanded the treads and put another coat of poly and applied the shoe molding.
They didn't have a good piece of shoe molding that matched what we already have in our downstairs to use at the base of our stairs where carpeting had previously been. We weren't happy with the quarter round they used at the base of the stairs, so we called Walter, who was very agreeable & came out to look. He quickly agreed that they'd come back out to replace the shoe molding with molding that would match the molding of our downstairs floors.(I purchased a length from the flooring company who originally did our downstairs floors.) They came back & took care of that, and in addition, Walter also had them put another coat of poly on the treads so that they are really beautiful, smooth & shiny. I did the repainting of the risers myself, and Walter gave me some good suggestions on what material to use to fill the gaps between the risers and the stringers before painting. The suggestion was great, and it's really not possible to tell, unless you know, that there were gaps between the risers & stringers now that they're painted.
The crews were all Hispanic. We didn't have much contact with the first crew who installed the carpet, simply because none was really needed. The second crew who did the stair refinishing was very easy to communicate with. The last crew who did the hardwood, was a bit harder to communicate with, but Walter was always easy to contact & very responsive, so we were able to communicate with him so that we knew the crew would be doing what we needed done.
Their price was better than several other brick & mortar carpet companies we spoke to, a bit lower than mid-point of all the quotes we obtained. The price was important to us because one of us is a teacher and by definition that limits our income (!). But it was the price coupled with the responsiveness, professionalism, and willingness to work with us that was the deciding factor in choosing this company. It was also helpful that they offered (at least when we purchased our carpet) a no-interest if paid within 12-months financing option.
We're very happy with both the carpet (SmartStrand Skillful Intent) and the refinished stairs. The company understood all our concerns and promptly took care of them, and in the case of the additional coat of poly on the stairs, actually did more than we requested. The price was good, and the service was responsive. We would definitely recommend this company, and would use this company again.
"




Serving Durham, NC and surrounding areas
In business since 2005
Free estimates
Credit card accepted
"space between edge and old counter not filled in and was sharp... otherwise good job"





+7
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