Get matched with top concrete flatwork repair & resurface pros in Eagle, WI

"The concrete driveway and patio looks great. JBS was awesome. I’d highly recommend!!!!"

"The team was great to work with, they completed the project quickly and we couldn’t be happier with our new driveway! I would definitely recommend them!"

"RESPONSIVENESS TO NEEDS
There are different measures of success on any project and different constraints and issues that will challenge those measures.  My primary measure of success was a DRY basement, and Brian?s proposal to deliver it was comprehensive. He was committed to meeting my request while satisfying my second measure of success: do it at an affordable price.

ESTIMATE
Brian does all estimates himself instead of sending out salespeople (which I appreciate).  I scheduled Brian's first visit in the days following a large rainfall that caused flooding in neighboring areas, so his schedule was packed. Understandably, Brian was crunched between appointments when he arrived slightly behind schedule, but he had kept me updated in the hours preceding his arrival.  Brian quickly conveyed a focus on resolving the seepage problem.  He also listened to my concerns, identified primary and secondary issues, and said he would send a thorough e-mail containing precise details for a solution with a cost breakdown.  He arrived and left in about hour, and within a couple days he sent an e-mail estimate with two options. 1) A complete basement drain tile system with crack repairs, or 2) a partial system that he believed would resolve the problem at a lesser cost. He offered to allow me to "upgrade" to the full system in the future and pay the difference between the two estimates. This type of offer was not even discussed by the three other companies (two big names and one small business) that came for estimates.

With the exception of the extended (years-long) payment / financing options offered by the larger companies, Brian?s proposed solution was almost a hands-down winner.  The other small company was comparable, but after sending the initial estimate, Brian offered to return on the weekend to give me the opportunity to talk again when there was more time.  Other companies' approaches to doing exterior excavation ranged from doing minor reinforcement to not even wanting to touch it.  Brian, in contrast, said he can?t honestly guarantee a dry basement when he didn?t know what the previous repair looked like.  He offered to completely excavate the two walls that had work done previously and to replace (if necessary) any inferior quality materials with his own fix.  Now we're cooking with gas!  The cost of the job remained competitive, and this ?extra mile? effort on top of everything else fully satisfied my need to be 100% sure the seepage would be stopped.  I opted for the full drain tile system.

TIME
The timeframe Brian quoted was in line with all of his competitors: 2 days max.  The time element of the job met some challenges, taking 5 full working days to complete, (Tues-Fri plus half days Sat-Sun).  The reason?  The crew found the floor was new, dense 4-inch concrete poured on top of the original 4-inch concrete floor.  This meant twice the work for the breakup crew that was prepared for a conventional job, making it impossible to accommodate the original time frame. Brian promised to never leave a job unfinished, so he juggled his crews' schedules to make daily progress, and he never once raised his price despite the extra time or material (concrete) required. I was very grateful.  He also personally came to finish the job on the weekend rather than pushing it out to Monday or Tuesday.

EXTRAS AND RESPONSIVENESS
Some plumbing in the floor was impacted by the concrete breakup and required repairs due to its age and condition.  Brian took the time to find the exact materials I requested for the repair and installed them.  I was not present at installation so he took photos and video and sent them to me via smartphone so I could verify he got it right.  What other contractor does that?! He also paid attention to every detail for laying out the design of the downspout tie-ins, finishing touches, and every single special request I threw at him. He also spotted an additional leak in the corner of the foundation and sealed it up as well. His commitment to resolving every issue to my satisfaction was outstanding.

Brian made himself accessible via phone, e-mail and text, and he responded quickly to inquiries.  I wanted to know every detail of the work, and Brian accommodated. Another totally unexpected surprise came when Brian discovered that some of the promised work did not need to be performed, and he provided credit for this instead of using the difference for my extra requests.

SATISFACTION
"You'll be happy," is Brian's mantra.  He addressed a couple gripes - dust exposure to the first floor space; a few trampled plants outside - by providing equitable financial credits.  These professional oversights on his crew's part are unacceptable to Brian, and credit on the final bill was all he could do to make up for it.  Overall, the crew was polite, and one even brought a stack of extra floor tiles from his personal supply to replace some I'd lost during demolition work I had done weeks earlier!

From start to finish, despite delays and minor shortcomings, Brian executed on the proposed project by 100% nailing the two most important measures of success ? quality and cost. As for timing, the job ran long but Brian didn't quit until the job was done. I never expect perfection; nevertheless, Brian aimed to earn my satisfaction as his primary goal. I give an A+ on nearly every category, taking a point or two away for the issues mentioned.

Rain is coming in the next two days, and I'll only edit this review if the repairs fail to deliver a dry basement.  I am posting this review before the rain comes as a vote of confidence that I won't have to change a word.

The most important criterion to assess a job well done is whether you'd recommend a service provider to a family member or friend.  In Brian's case, I absolutely would."

"Andiry came out a couple of times.  I finally decided to do concrete (I had been debating on whether to replace with landscaping blocks).  its about 40 feet long, 3 feet wide, needed to be pitched correctly, and the old walkway had to come out.  Andiry came out on a Saturday (on time) to write the contract, and started work 2 days later.  It was done 5 days later.  It looks great, and the work site was cleaned up.  there is a bit of a language barrier, but it's easy to work through.
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"We got a quote from another company (Renovations Group Inc.) and JD Griffiths were $15,000 cheaper. They got to work right away and stayed on schedule till the end. The 2 carpenters that did all the building were super nice, and pleasant to deal with. This does not mean everything went perfect, but anything that was wrong was fixed immediately and with out complaint. They had forgotten to put the soffit vents in, but when asked about it, one of the carpenters came over on a Saturday to put them in. We ended up grilling out with him and his daughter. The garage door also was installed with the wrong hardware. It was supposed to be magnetic, but it was screwed in. The next week they replaced the door. We understand on a big project things are missed and mistakes are made. It is the service on how these problems are fixed that makes a great contractor. The service was top notch and much appreciated. We will hire them to rebuild our shed next."

"HBF has now completed two projects at two different houses for me. Incredible workmanship, communication and people. The nice part is you are not only getting a great contractor you are getting a friend you can call when this type of work is needed. You will refer others to “your guy!”"

"It started off fine. I started seeing cracks in the driveway. I saw the first one on February 13th, that one lead to the garage. Then I started seeing more cracks and this is on the area of the new concrete that was replaced. This is an area I do not drive on. This is the area of the driveway closest to my home. I called them three times. The first time there was no answer. The second time I got a response and called the private number from the receptionist. The third time I spoke to the owner who in turn said I needed to have the driveway sealed for a cost of $800.00, additional to what I had already spent. It was a verbal estimate over the phone. He then sent the bid out that stated the $800.00 on paper. I called them back one more time and have not received a response. I have called them due to the number of cracks increasing on my driveway."

"Nick and his team were initially very good at our snow removal. They worked with snowblowers rather than a plow, which made for a better cleared driveway. Initially, they came within a reasonable amount of time after a snowfall. But as the season wore on, the team frequently had not showed up even 24 hours after a snowfall - an unacceptable amount of time. Calls to Nick most often went unanswered. If, by chance, he did return a call, Nick was apologetic and polite - but it didn't change the problems. This season, with the first large snowfall, no one showed up - and multiple calls to Nick were never returned."

"We had a leak in the roof, dripping water into our attic. I thought we would need to do some actual roof repair, but J&B said that the roof was in good shape and it was just a matter of caulking some open areas on the roof, like the vents. I was happy that they did not try to oversell me with more repairs than I actually needed -- since it's impossible to get up on our roof and see for ourselves what we need."

"Awesome.  The repairs make the flower box look brand new.  Working with this vendor was super easy.  I never had to take anytime off of work.  The work site was left clean of debris.  I'm super happy with the results.
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