Get matched with top tankless water heater repair pros in East Spencer, NC

"Amazing job, got my water heater swapped out same day. Thank you for your professional same day service!"

"The individual who came to my house to give me an estimate did an outstanding job explaining everything. Due to the extensive modification that would have been required to install a tankless water heater I replaced the existing water heater in kind. I would not hesitate to hire them for future work."

Next Level Plumbing LLC has a single mission: Complete Customer Satisfaction! We have consistently focused on the needs of our customers, providing personalized attention and a stress-free experience.\n\nYou will find us to be competitively priced with close attention to the details.\n\n\nOur reputation is based on service, safety, and quality, regardless of how large or small the job.\n\nWe look forward to building a lasting relationship and guarantee your satisfaction!\n\n\n

After a quarter of a century in business, Horizons Services, LLC, remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

"Mr. Ashby was patient and talked us through every single option that would fit our needs and our budget. We truly felt taken care of and prioritized as a 1st time customer. Our new water heater was installed the same day! THANK YOU!"

"Removed 20 year old water heaters. Installed tankless water heater. Very pleased with product. Plumbers were prompt, knowledgeable, explained all options available, gave us an in service of our unit after completion of installation. I feel like we received excellent value for the money. Would highly recommend this company."

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Based on the favorable reviews of other members, I called three providers at noon. Unlike the other two, owner Scott Martin returned my call within 20 minutes even, as I learned later, he was away on vacation. I explained my heater had burst and needed quick replacement. I brought up the possibility of installing a tankless heater. He asked about my household make-up and usage, and advised the extra expense would not be cost-effective. He is a Rennai Tankless dealer/installer! He said he might be able to get a technician available in 2 hours and would call me right back. He did, and we arranged for a 4 pm installation.

His tech, Michael called 15 minutes beforehand reporting a traffic delay and he arrived soon after 4. He was very professional and, working alone,  completed the removal and replacement by 7. He checked the connections, discovered a small leak, and fixed that. We had hot water that evening. Scott did not charge extra for an emergency call that ran over into the evening; and, he applied an additional discount for my having found him through Angie's List!

The next day I discovered another small leak, called Scott and Michael was there and had it fixed by 1 pm.

I can't thank Scott and Michael enough for their responsiveness and professionalism. THAT'S how to run...and grow... a business!

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"We have searched for a good, reliable plumber for years and tried quite a few before finding E R a few years ago. We have used them for water heater replacement, water line repair, and most recently, replacing our main water line after our water bills shot out of sight. E R is not necessarily the least expensive, nor are the the highest, but they are extremely responsive, personable, professional and do quality work. I was very impressed when I submitted a request online on a Sunday, non emergency, and got a call back in a short time. That wasn't requested or needed, but very much appreciated. After they came out and determined the problem, I received a quote from Dave that night and prompt answers to questions via email. We've had the same plumber, Taylor, for most of our service and really like him. They did a quality job replacing my water line. U should have listened when they recommended replacing vs repair a few years ago and it would have save me some bucks. A few days after they left, I discovered my irrigation was off. The came back out the next day after I called and realized there was a connection problem and quickly rectified. I'm glad to have a trustworthy and reliable plumber and plan to continue using them in the future."

"The water heater instillation went well. When the plumber left, I noticed that the diverter valve was still leaking. I called and was told that it would need additional work. The plumber didn't say anything about it before he left. I asked for a quote on getting that work done and was told she would get back to me. I didn't hear back and contacted them again a couple days later asking again. They just never responded. Never knew why."

"We had a Pressure Relief Valve and a water shut off valve replaced and a water leak tracked down and repaired. I had contacted 3 companies regarding the issue we were experiencing. Pro Plumbing is the only company that responded promptly. We set up a time for their plumber to come out and he was exactly on time. Joseph (the plumber) was very polite and explained his company, how they work, etc. He used covers for his shoes (which I have found lately most companies do not do) and I greatly appreciated it! He went quickly to work, provided us with an estimate and started working on our problem. Finding our water leak took over 5 hours to find but their estimate never changed. Joseph had to open up our ceiling and a few walls to find the problem. But instead of busting into the drywall with a hammer leaving large holes, he cut into the drywall with a drywall saw leaving the opening repairable with drywall tape and patch putty. Once the repair was complete Joseph quickly cleaned up any mess he had made and was out of our home. I will call this company again if and when we have any issues that fall within the expertise of their technicians."