Get matched with top pipe repairers in East Saint Louis, IL

"While at first glance the work looks good the contractor could use some lessons on detail. Basically, CR is painting the tile with a durable, highly adhesive paint. When painting it is customary to remove from the wall fixtures that can be removed in order to paint "behind" them-- i.e. light fixtures, electrical plates, etc. CR did none of that. They merely taped over the fixtures and went to town. The result is that around all of those fixtures I can still see a thin border with the original blue/pink tile. Worse, we informed them that one of the light fixtures would definitely be replaced with another with a smaller footprint and they still painted around it so now we have a large blue border around that fixture. In addition, CR failed to properly coordinate work with the general contractor resulting in some tiles going unpainted entirely. Some of those unpainted tiles were eventually painted but not all of them. Our experience with the durability of the product is mixed. The work in the hall bathroom has stood up to heavy use. There has been very little chipping and zero peeling. However, in the master bathroom the shower floor began to peel up less than a year after the work was complete. We called CR and it came out to repair. That repair peeled up less than a year later. We called again and CR repaired it again. It peeled up again and we called again. This time I was informed that to properly repair the peeling they would need at least $300 additional dollars. This was quite frustrating given that the shower floor had never lasted more than the one year warranty. Rather than pay for a repair I felt should have been done for in the course of doing good business I made the repair myself. I stripped off all the old paint, scuffed and etched the tile, and then used a contrasting textured concrete paint to refinish the shower floor. I looks much better and thus far has stood up much better than the original work. Overall, the quality of the work could be better as well as customer service. The product seems to be good if applied properly."

"Jason did whatever was promised and beyond. We are very happy with his reasonable price, timely work, great communication and kind attitude. Will recommend him to my friends."

"I cannot thank the Tub Company enough for their work! We had rust around the overflow of our bathtub that leaked through and caused damage to our first floor ceiling. We were told by others that there was nothing that we could do except replace the tub and estimates were around $5000! Then, thankfully someone mentioned to look into getting the tub refinished instead. I called The Tub Company (Tubco, Inc) and the owner Lenny answered right away, was so pleasant to talk with and assured me that his crew could help us out. The next day, the serviceman Eli showed up, right on time, and was as pleasant as could be. After a few hours, the tub looks brand new, no sign of rust, and within a couple of days we will be able to use the tub again. I would not hesitate to recommend TheTub Company to anyone with a similar situation!
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"Made second trip to stop water leak. 2 new toilets and leak from pipe behind wall to sink fixed by replacing pipe that was leaking. No more leaks! I am a happy camper! Would use them again and would recommend them."

"There were both good things and bad things about replacing a shower with Signature. The design phase went very well. The designer was helpful in narrowing down ideas and providing feedback while still allowing me to make the final choice. It was for help with design that I initially chose to use Signature. I also knew I would pay a little more for that service. However, after all the initial choices were laid out, some things started to go wrong. First, during install, four holes were accidentally poked all the way through the wall into the connecting room. While the holes were repaired by spackling and sanding over, I was now faced with having to repaint at a minimum a whole wall and possibly an entire master bedroom since the previous home owner did not leave any matching paint. Also after installation was done, I found some unused grout had been dumped at the side of my house by the garage instead of being disposed of properly. The real problem happened several months after the install. The entire faucet apparatus became loose from the wall. I called Signature to report the problem and after a couple weeks they finally sent out the original installer to fix it. It was tightened for a while, but again came loose after a few months. I again reported the problem to Signature and my designer but this time they did not contact me to take care of the problem. I ended up having to pay money to have a regular plumber come and take a look at it. They quickly identified that part of the valve must have broken during installation and instead of having a proper fix when the wall was open, a cheap jerry-built solution was attempted to be used not only on the original install (possibly tried to glue with silicone) but on the first re-fix as well. The plumber even found a drywall anchor used as part of the incorrect fix attempt. Long story short is the design and materials are good, but beware that customer service after the sale is terrible and your might be responsible for paying more for someone else to come fix their mistakes. I understand things rarely go perfect, but if they had owned up to their mistakes and fixed them properly, I would have considered using them again, albeit with a different installer who does not take shortcuts."

"Excellent work. They got on the job immediately when they saw the mold - didn't even wait for a contract. I've called on them for other problems and they've been right there. Would call them in a flash if I needed that kind of work."

"American Appliance Service is my new go-to for any appliance repair. The drain pump on our washer stopped working on a Monday, I got an appointment for Thursday morning (other places' appointments were 1-2 weeks out). Randy texted me when he was on his way, showed up on time, got the right drain pump for our washer model, and replaced it in a timely and professional manner."

"Got the job done the same day, and cleaned up after themselves."

"Was excellent job and on time. Price was fair. Very clean and precise."

"Aaron and Alex of Hydro-Seal Restoration did an excellent job repairing issues regarding a water heater flood and a leaky pipe in the wall. The walls have been restored and painted well. They were personable, always on time and they kept me informed if they were going to be early or later than usual. They were a pleasure to work with and I wouldn’t hesitate to use them again in the future."