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"Raven Pest responded immediately. The technician was extremely personable and described the process that he was going to employ address Yellow Jacket Bees getting into our house. I was completely sold that the Raven tech was competent and was going to go the extra mile. The Raven tech described how he was going to dust the entry point and follow-up 2 weeks later to remove the siding to see where the bees were nesting in the house. However, as it turns out, the tech did follow-up but did not remove the siding as promised. A call to the Raven Office informed me that it is Raven's policy not to remove the siding. After the follow-up visit by Raven, we continued to have bees in the house. I insisted that the procedure of removing the siding to check on the bee nest, as promised, be performed. The tech returned, removed the siding, dusted behind the siding and replaced the siding. We have not have anymore bees in the house since."

"I wasn't, totally clear at first but so far am satisfied with the result."

"Kevin has been providing outstanding service every time he has been to my properties. He provides descriptions of the processes he is doing, answers questions clearly. And, he is very personable. 5 Stars aren't enogh"

"Negotiated price with sales rep which was surprising. Two young men came out and were on-time, efficient and did a good job. I am happy with their service. Thanks..."

"I have learned that Greenix has not been performing the services that I have been charged for on a regular basis. On at least the last quarterly service, the technician did not execute the granular defense around the perimeter of my home (several feet away). He also failed to spray around the foundation. With respect to the granular treatment, he only dropped a small amount in a couple locations. This service is to spread an entire line of defense around the home. With respect to the foundation spray, they are to spray up and down 2-3 feet around the entire home. The technician did not even remove the sprayer from the van. In raising the concern to Greenix, Two phone calls with a call center only resulted in their reading of a script with no attempt to actually resolve the issue. A third call with someone who is presumably in a position with Greenix, resulted in his stating that the technician indicated proof of applications byway of documented usage of quantity of chemicals. After in"

"TruGreen provided transparent pricing and quality workmanship when treating my property for bed bugs. Their technicians were professional and thorough, ensuring every area was treated to eliminate the infestation. I appreciated their attention to detail and how they followed up to ensure the problem was resolved. I'll definitely be using their services again if needed."

"You can still get occasional bugs with any pest control company. The biggest difference for us is customer service. I have been using Pest Solutions for over a year. Their customer service is better than any other I have used. We had an ant problem in the kitchen. They came out in 48 hours. Two days later, I notified them the ants were back. The owner of the company came out himself and did the most thorough treatment I have ever seen. No more ants. I give them my highest recommendation. I often ask people "Is this someone you would want taking care of your elderly mother?" The answer is absolutely yes."

"KP Wildlife Control rid us of a squirrel very quickly. Communication with the office and the tech was outstanding. The tech inspected and wrote a detailed estimate for the removal. It was clear what KPWR was going to do and what it would cost. The cost was reasonable and the work was done for that price—no extras or add-ons. KPWR showed itself to be a business of competence and integrity. I recommend them highly for any animal removal need!"

"It went well."

"Miche is great, until you actually have a problem. They serviced my house on a quarterly basis for approximately 3.5 years, and the technician basically said that everything was fine during each visit. Fast forward to when it becomes obvious there is a rodent problem, Miche promptly sends a technician out on two occasions. The technician identified potential points of entry on the first visit, all of which were present and visible during the past 3.5 years of service. The final visit, the technician was "stumped", so Miche recommended their pricey specialist service. A new Miche assessed my house for additional points of entry, all of which were visible with a naked eye, which their specialist would seal for a ridiculous price, which I agreed to. On the date of the service to seal the holes, the team arrived an hour past the latest window provided when the appointment was scheduled. There was no proactive notice from Miche to inform me that they were going to be so late. Once they arrived, it's clear that the guy that did the initial assessment either didn't convey his recommendations or the team was incapable of comprehending them. At every juncture, I had to continue to coax them to do certain things that the man that conducted the assessment recommended. For example, I was instructed to clean the closets out because they would check those two. I had to tell them to do the closets, and I asked about the bedrooms, which they seemed like they would have skipped over. I even had to ask about the roof, which the person who did the assessment specifically identified. One of the holes that they identified was under the sink, where I had previously been told that there was only a small hole and it had been stuffed. I asked about the spray they were using and how it differed from what I normally receive. The technician didn't even seem to know that I was an existing customer. He told me how it combats insects. It wasn't until I reminded him that I had a rodent issue, that he claimed it addressed that issue as well. Two days later, I saw droppings again. This experience felt predatory. I was charged an exorbitant rate for a poor job of identifying entry points, which for three years have been "invisible" to the team regularly serving my house. Several weeks later, my regular technician returned to assess the recent activity following the sealing. Once again, he was stumped and referred the matter to the matter for another team to investigate. My appointment was confirmed, I hired a plumber to move the dishwasher, arranged for a friend to meet them, since I was out of town, and Miche failed to show up or give me notice despite me reaching out about the appointment. I've recently started working with a new company, and they informed me that the outside bait boxes hadn't been refreshed in a long while despite Miche saying that they recently added new bait."