Get matched with top doors (exterior) installers and replacers in Elkton, VA

"Two doors out of four and all of the windows in the home have been replaced...we had a lot of windows...al least 33. During the first installment, there was a window that needed correction and this was done immediately. There have been problems with the doors and their correction was also done immediately. No other company was ever considered during our replacement adventure. We have been totally pleased with the product, installers and those who were called in to make the necessary corrections. We wanted this company to do all of this work so we could enjoy the product and the product would be a item for a good resale value."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

We are a small three person business, my employees are my sons.

"Hello, My name is Phil Carr-Jones, I am reviewing my experience of working with and building my own kitchen, using cabinets and doors from Arkansas Wood Door. While I am an Episcopal Priest, it turns out I get to do a lot of things they don't teach you in seminary. Over the years, I have had to get fairly skilled in all the trades, including, no surprise, carpentry. But I am by no means an expert. For instance, I employed a retired carpenter to help out with the crown molding and other trim. Apart from that though, this is all my and my wife's work. So let me state up front, Arkansas Wood Doors is the go to place for the DIY’er who is thinking of remodeling their own kitchen. Here's why: I searched the web for months, literally doing comparisons and research on flat pack rta cabinets. I went to the big box store for a design and pricing in their three lines of cabinets, and I went in for a consult with a small custom shop in my area. Here's what I found. 99 outof 100 rta cabinet companies have their product made in china which means the standards for formaldehyde are going to be as fishy as they smell, plus you can only get cabinets in fixed sizes so if you looking to eeck out every last inch of space you're going to lose a lot and you'll be using a lot of filler strips wasting what could have been useful storage. If you want to go custom, then you only have less than a handful of online options, companies that will make to order in any dimension. For instance, I only wanted an 8 inches deep spice cabinet to allow for greater working room over the counter. My wife and I are pretty serious about cooking from pastries to mains and sides. We want a very serious kitchen. Plus, I'll tall so I needed the room. In any case, if you want something custom your choices online are limited. The big box stores don't really do custom and are just as limited in their options as are the online rta places. Most online rtas offer far cheaply made boxes with construction methods less sturdy. I have found that if I buy cheap, I shouldnt expect my kitchen to hold up past a few years. The finish will fade. The drawers will warp. The joints will open up. The big box stores basically offer the same thing, too. When I go to a big box store to buy something, I do it knowing I probably willl get a year out of it, whether that’s a lawn chair of a power tool. I mean when was the last time you regretting spending too much money on a better grade of power tool? So if you want quality, a better and safer grade building material and much wider choices in sizing then your basically down to three or four options. I went with Arkansas Wood Door and am completely pleased and impressed by the experience. Now I could have spent twice what I did and gone to a small custom shop and gotten the same thing, but I am in to saving money and frankly I enjoy the challenge. AWD worked with me directly. Working up the order and getting the plan for each box just right. If you have never designed and built a kitchen before, there are plenty of tips and guidance on the web and I recommend you heartily research all of the aspects and complications involved. I hit a couple of unexpected bumps. But more about that below. So do your research. For instance you can save a lot of money by building the plinths yourself and only order squared off boxes without the toe kick. By making the platform on which you place the lower cabinets first, you can get that plumb and level, so throwing up the boxes is a breeze. And again, the cabinets are also less expense, a complete all around win. AWD uses an easy system for matching up box parts so assembly was easy. No special tools required. Given the many parts and I used a mix of frameless and face framed cabinets, there was a moment or two when in amongst all the materials I got nervous about having everything I needed, but low and behold, all was right there in the end. I also recommend the concept from French cooking "mis en place" that is have all your ingredients in place and all your tools where you need them before starting out. Also, it was a lot easier to work with my wife than doing it alone, but I did a few by myself and so if that is your only option than you should have no problem. I've assembled a lot of cheaper Swedish flat packed furniture in my day, and the quality and sturdiness of AWD leaves no doubt about how long these will last. Just rock solid. Great thing about AWD is the cost to quality ratio. Cant beat it. Which also means if you make a mistake the replacement is so reasonable it becomes not big deal. I mis-measured one box and so I needed to order the right size. Worked out fine, but that was because AWD had an incredibly fast turn around. The other few reliable companies are several weeks to months. And these other places are crazy expensive. And in truth, the other companies are a complete rip off on trim and accessories. AWD pricing was so amenable that my mistakes cost me so little in comparison with what I was saving. So there's a built in confidence for the first timer. Also AWD made one mistake on the placement of a hinge in two doors. They immediately and without question remade them and sent them out in under ten days. You just can't get that service anywhere in the custom cabinet world. It was so affordable I upgraded on one side to black walnut. Trying doing that at the other quality shops. The quality of the roll out drawers and top drawer boxes is superb and the hinges and under-mount sliders are top grade excellent. The hardware was the easiest part frankly. Their system, for lining up the hardware is just so easy. Drill driver is all you need as the placement is already leveled for you. SO: high end quality custom built cabinets, superior custom support, fastest turnaround in the marketplace, most affordable pricing out there, excellent hardware, and oh yeah, I almost forget, color choices. They offer complete line of lacquer - just pick a SW color and they'll match it. SO completely and truly custom for a fraction of cost without sacrificing any quality. The Rev. Philip Carr-Jones"

"Jake and crew came out (over an hour drive one way) to correctly install a couple of out door outlets. Prompt and friendly. We will be using them again on a few other upcoming projects in the future. Thanks again for your expertise."

"Very well. Efficient. Punctual. Friendly and polite. Great experience. Would thoroughly recommended. Our roof looks great!"

"Install was without a hitch. Professional, could easily observe they knew their craft. The best part- the only thing noticable after they left was I had new windows!!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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Overall, I was satisfied with the work.  The crew were great about cleaning behind themselves.  They were polite and very respectful of our home.  The entire project took about a month longer than we anticipated but some of that was justified because  the contractor had been ill.  When he was feeling better it started to move along a little faster.  I want to say that I am thrilled with the end project in the kitchen.  It is exactly what I wanted.  The bathroom less so, but overall I am satisfied.  The quality of the work was great!

The areas I gave a B rating were punctuality and professionalism.  My reason for the punctuality is the fact that the crew would show up usually anywhere from about 9:30 to 10:00 AM.  Then they usually left about 4:00 PM, sometimes a little later, sometimes earlier.  My point is I never knew exactly when to expect them unless I specifically asked. 

Professionalism was graded a B -   When we started this project I was asked to sign an agreement/contract with Mr Palumbo that obligated us to the project through completion, including the schedule of our payments to him.  In turn, he gave me a spreadsheet that he said would be kept updated and be a 'living document' throughout the process that would keep us both honest.  I thought this was a great idea.  The original spreadsheet was the estimate of what he thought the project would cost breaking it down into two areas, one for the kitchen and another for the bathroom.  What I understood and expected was that the spreadsheet  estimate figures would be replaced by the actual costs.  The end spreadsheet I received was just like the beginning one. It still had items on it that he did not do and did not include some things he did.   The end project came in about $5000 over the estimate.  Some of this was due to changes we made and some were necessitated by things that come up when you remodel and old house.  Maybe this all worked out in the end, but the point is without the actual costs on that living spreadsheet, I really don't know,

Also, I want to reiterate that I would most definitely us Tom Palumbo again for a remodel project.  He designed a beautiful kitchen for me.  I think that may be his specialty!  The bathroom is beautiful too but the kitchen is my dream one!  This is what he promised and I think he delivered. 

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