Get matched with top doors (exterior) installers and replacers in Elkton, VA

"Quality of materials and installation was great. Exterior cleanup of work space in driveway was not 100 percent. Several box staples were left where they could puncture tires."

"Got back to me quickly but couldn?t help me because I didn?t purchase my exterior front door from them"

"The installation was efficient and satisfactory; however, I would have appreciated it if the sales rep, when meeting with me at my home and going over the options, would have pointed out that the color of the window frame would not match the color of surrounding wood."

"They completely outfitted the garage space and upstairs guest space with every outlet and switch and lighting and provided a lot of good insight into how the space might be used and where outlets should go or how many. They had to trench from the garage to the house to bring in power and Tommy did an all but seemingly impossible job bringing a wire from box in the house through 20ft of crawl space nobody could fit into and out a small hole. Serious dedication. The other option would have been a longer trench and ruining some landscaping. Tommy listened to my concerns and worked hard providing a great professional experience. Everything was cleaned up and taken care of professionally."

"AWD went above and beyond to make sure we had exactly what we needed. Their service was excellent. Their cabinets were made on time and of exceptional quality. I would recommend them to anyone."

"Jake and crew came out (over an hour drive one way) to correctly install a couple of out door outlets. Prompt and friendly. We will be using them again on a few other upcoming projects in the future. Thanks again for your expertise."

"Very well. Efficient. Punctual. Friendly and polite. Great experience. Would thoroughly recommended. Our roof looks great!"

"Install was without a hitch. Professional, could easily observe they knew their craft. The best part- the only thing noticable after they left was I had new windows!!"

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

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Overall, I was satisfied with the work.  The crew were great about cleaning behind themselves.  They were polite and very respectful of our home.  The entire project took about a month longer than we anticipated but some of that was justified because  the contractor had been ill.  When he was feeling better it started to move along a little faster.  I want to say that I am thrilled with the end project in the kitchen.  It is exactly what I wanted.  The bathroom less so, but overall I am satisfied.  The quality of the work was great!

The areas I gave a B rating were punctuality and professionalism.  My reason for the punctuality is the fact that the crew would show up usually anywhere from about 9:30 to 10:00 AM.  Then they usually left about 4:00 PM, sometimes a little later, sometimes earlier.  My point is I never knew exactly when to expect them unless I specifically asked. 

Professionalism was graded a B -   When we started this project I was asked to sign an agreement/contract with Mr Palumbo that obligated us to the project through completion, including the schedule of our payments to him.  In turn, he gave me a spreadsheet that he said would be kept updated and be a 'living document' throughout the process that would keep us both honest.  I thought this was a great idea.  The original spreadsheet was the estimate of what he thought the project would cost breaking it down into two areas, one for the kitchen and another for the bathroom.  What I understood and expected was that the spreadsheet  estimate figures would be replaced by the actual costs.  The end spreadsheet I received was just like the beginning one. It still had items on it that he did not do and did not include some things he did.   The end project came in about $5000 over the estimate.  Some of this was due to changes we made and some were necessitated by things that come up when you remodel and old house.  Maybe this all worked out in the end, but the point is without the actual costs on that living spreadsheet, I really don't know,

Also, I want to reiterate that I would most definitely us Tom Palumbo again for a remodel project.  He designed a beautiful kitchen for me.  I think that may be his specialty!  The bathroom is beautiful too but the kitchen is my dream one!  This is what he promised and I think he delivered. 

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