Get matched with top sump pump repair or replacers in Elm Grove, WI

"Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was very rusty. More holes were sure to develop; so, I had the whole line replaced. We also found the pump was 30 plus years old so, I had that replaced too. The service rep kept me informed through the entire installation process; as well as what to do after everything was completed. The pump had to be flushed with chlorine so, there is a short waiting process, tap flushing proceedure and water testing that he explained before leaving."

"He was up front with pricing, reasonable, he got pre-approval before doing any additional work, he was pleasant and did a good job on the repair and install. I recommend this company highly."

"Paul was extremely helpful in explaining the process in laymen terms so I could understand. They were able to fit me in within a reasonable timeframe. The workers showed up on time and did a great job and cleaned everything up at the end of the day. Ran into a hiccup during the initial project which meant they had to come back and were able to fit me in the schedule within a week. Weather was on our side thank goodness. The office answered all my questions and Paul was available through out the process as well. I would recommend them for any basement needs. I did get other estimates and they were in the same range as others. Much better communication not only in the process but returning calls and following up. I feel a burden has been lifted off my shoulders now that the project is completed. I had a large job. I had a foundation inspector come in first so I knew exactly what was wrong and needed along with a general guideline on possible cost. I needed drain tiles installed the perimeter of the basement, a sump pump added, 3 post brackets on the west side and 9 to 10 n the east side. The hiccup was my East wall was caving in more than we originally thought which meant we needed to excavate on the East wall. They showed me and explained everything. I appreciated being informed and given an option whether I wanted to do it since it was not in the original contract. I did not feel pressured at all. I wanted it to be done right and not run into any issues down the line so moved forward with the extension on the contract. I know others whom have had similar work done on there basement. Not only were they impressed with the cost but also with the finished job. Very professional work crew as well. I was home during the entire process. They truly impressed me. Nenan came to finish up little odds and ends that needed to be done and did an amazing job as well. Truly impressed with all the employees and the work completed."

"Quick service, completed the job easily, and my new sump pump works perfectly. Great installation, and ready for more rain here in Wisconsin!"

"Very efficient and was able to get our water heater replaced in a timely manner. Was on-site on time and replacement done in 2 hours or so. Great crew that did the work. Would definitely recommend."

"They were able to come out and quickly help me install my sump pump and replaced the piping, which had been a non-professional job, fixing some issues and extra strain on the pump."

At Optimal Plumbing LLC we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"This review is well over due. Now that we have the drain tile system we have not received any flooding The day he began Brian's team came to our house promptly in the morning at 8am. They immediately started jack hammering the floor around the perimeter of the basement. While two men jack hammered on opposite ends the rest of the team followed behind them clearing debris and bringing the large pieces to a truck to be hauled away. They then installed the drain pipe, sump pumps, and poured cement. They were able to compete the project within 8 hours. I was definitely impressed! Now that it is a year later with 3 seasons behind us we cannot complain about his installation of the drainage system. Furthermore, one year later he still provided us with exceptional customer service. Oddly enough our pipes connected to our sump pump that takes the water from the drain tile to the backyard became detached. He responded asap with putting the detached pipes from the sump pump back together and making sure what happened will not happen again. What I liked about him in comparison to the other companies was his approach. No sales techniques, nothing gimmicky just genuine and straight shooter type of guy. He believes in his service, no thrills and whistles to the product. Just common sense solutions with quality service. It's your house your investment. Call this guy, no "BS" to it. He won't let you down.
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"Yes, Coy fixed toilet valve. Afterwards he noticed condition of bathroom sink. He took initiative and repaired it too."

"Precise helped us with an old seeping crawl space. Got the work done in a timely manner for a fair price. Friendly respectful hard workers."