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"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"From start to finish Steve and his crew were top notch. The work was flawless. Honest as they come. I'd hire him again and again. "

"Roofing its something no home owner ever wants to do, but most have to go through. I won't even lie I wasn't even planning on getting a new roof, but Dale Knocked on my door and thats where the process started. My roof did go through insurance & aside from signing paper work/paying my deductible A1 handled everything. Obviously specific details from the insurance goes to you and then given to A1. Its not a short process and there is paperwork you have to sign, but all In all it did take me about 4 to 5 months where the process was started to roof replacement. Dale handled interactions with showing my the conditions of my roof and how to go about getting it put through the insurance. The only hiccup was that I have solar panels and I did feel like they where taken down to early (almost 5 months off), but I made my concerns known and one of the Managers called me and credited me $500 bucks (100 per month) that the panels where off. They did tell me setbacks in productions and things happen, but made me happy by giving me this credit. Didn't fight me on it, and didn't make me feel like I was just an insurance check on the other end. You can trust A1 home improvement with your home. I would like to thank Dale for his work & all the others that helped me throughout one of the most stressful process there can be for a house."

"Excellent service! They were helpful, responsive, knowledgeable. "

"Justin was professional in all aspects of the word. From being very knowledgeable about the products he installs to given advice as to what best fits our needs. There was no high pressure selling and was very accommodating on the job site. Great work, professional looking results and a man of his word. I had interviewed many contractors for the job of installing a new roof and he not only proved himself worthy, but the results showed that we made the right choice. We highly recommend Justin."

"Handy Randy was prompt, professional, and got the job done as promised. Yes, I would hire him again."

"Excellent experience from start to finish. I would hire again. I would highly recommend."

"We have had many home renovation projects done over the past two years. Marc and his team replaced most of our windows about 6 months ago. Of all the services we had done, I would put Marc & Highland Windows at the top of the list. Great product, great value, very responsive, very professional. We shopped around plenty before deciding on Highland, and we very happy we went with them."

"Mike and his crew were wonderful, knowledgable, professional and efficient. The quality of the work was outstanding and the whole process was smooth and easy! Can’t recommend them highly enough!"

"Great job -everything was spotless after wards -great sales rep —Joey S"