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"There aren't enough adjectives to describe the exception work this crew performed! It started out a rainy day..hard rain for over 3 hours. I thought my scheduled appointment would be canceled..it was not. Dustin informed me that as soon as the rain let up..they would arrive..and they did..continuing the work even in light rain. The end result EXCEPTIONAL WORK! I will use them again and again! The crew was professional..fast..and friendly! Let them be your 1st call..I don't think you'll be disappointed!"

"Bathroom remodel: the backsplash was put on with the front facing side against the wall. I had to reorder more and tell them how to do it. Tile installed on floor and shower. Told me to order the wrong amount. I had to reorder more which came from a different batch and didn’t match exactly. Approximately 4 years after remodel the grout started failing. I now have many places with no grout and it’s getting worse. I can’t even find anyone who is willing to fix the mess they created. I highly recommend anyone to find another contractor for any work needed. Terrible work"

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."