Get matched with top basement remodelers in Fairbank, IA

"Quality work with a lifetime guarantee on no cracks and a dry basement. I originally had a problem with the way an employee explained the warranty to me. She indicated that it was void because I had not contacted the company within 30 of my brother's death. However, a spokesperson from the company today told me that that was incorrect information. They are restoring the lifetime warranty in my name at no charge. I am pleased with how they handled my complaint."

"Things I liked: David and his crew were extremely polite, personable, and professional. (The "three ps" of a good contractor.) They were willing to work around my schedule, particularly because of the later start. These guys were fast...like really fast. Got my job done in a day! Everything was explained to me, and I got some instructions on care and limitations of finishing over top of their trenches. They came back to do some brief touch-up work the next day, and left everything clean and tidy. David even worked around some of the goofy stuff in my basement. You know, the stuff you might find in a 100+ year-old house. All of the various drains, services, and pipes were left untouched, which is impressive because some of them were veeeeeery close to the perimeter where they were installing the drain. Lastly, my basement is now dry. Had a deluge of rain immediately following the work and I have not seen a drop! :D Things that could be improved on: Price - I mean, a price can always be lower, but their price is definitely fair for what is included. Their system was more expensive than some of their competitors, but there were several things about it that I preferred over others. Punctuality - The digital appointment card I was sent was for 8 AM so I was under the impression that they would arrive then (or soon after). I called at 9 to check in and was told they'd be there at 12:30 PM. This was not a problem for me, but I wish I had been told that earlier. Granted, the appointment I was sent could have just be left at the default time. Either way, not a big deal, but a bit of miscommunication. Bottom line: David and his crew were excellent. I would hire them again. My basement is dry. :D"

"It went pretty good. They had to return to resolve the cover fit issue."

"Tim and DeShawn were very thorough and professional. They did the job in a timely fashion and explained everything as they went."

"We hired Koch to remodel our kitchen. The work took several months.  At the beginning of the project, we worked with Carri, who helped us design the kitchen, and she also coordinated the entire project. (painters, flooring, plumbers, electrical). She was easy to work with, and answered all of our questions. She also kept the project moving along.  During the project, the employees of Koch who worked in our home were always courteous.  At the end of each workday everything was put away, and the workspace was swept. The end result was gorgeous!! Since the construction, we have had Koch come back to make a few minor repairs or adjustments. They always came back immediately. I will hire them again in the future. <br />"

"They were very professional, considerate, and went out of their way to make everything go as smoothly as possible. They also stayed past working hours to finish up the job. I am having them back to do more projects."

"Very smooth project. We had everything ready, coordinated with plumbers/furnace company, and ready to go! We purchased most of what was needed prior to beginning. Very easy to work with and professionalism is second to none! Understanding of our concerns and excellent attention to detail. We agreed at the beginning we would do some of the work: initial demo, painting, backsplash and flooring installation. We will use this company again in the future."

"Went excellent!  Promptly on time and was in constant contact.  Also gave me many options to choose from without charging extra for changing ideas..they were not only a kitchen re-modeler they designed exactly what i wanted."

"They did a very good job. They were quick and I am very happy with the work that they did for me."