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"During the whole process from start to finish this company gives great customer service and communication for any changes or questions they are quick to answer and to let you know of any scheduling issues that need to be move for whatever reason They are the small business with big company quality of work and care of their customers I definitely recommend them for your household needs"

"Job completed as per estimate. Quality work Customer service was excellent"

"Excellent service. They did a great repair job on my roof. No longer leaks!"

"They were subcontracting from another company. Menno was great. They did a good job. They did excellent work. They were pleasant to work with. They continued to work. They didn’t take time off and go sit around or anything like that. They did the job. They did it efficiently and did it well. We were pleased with their work. With regard to price, he was subcontracted, so the price was through the other company that was subcontracting."

"David did a great job! He paid attention to detail from laying flooring, painting cabinets, to installing backsplash."

"Had them come do siding at my mothers house and my grandparents house. They was very kind both times and got the job done great and in a timely manner. I would 100% recommend this company to anyone 10/10 services all around and pricing was very reasonable."

"Key Exteriors is wonderful to work with.  All of the employees that we have met or spoke with over the phone have been great. We knew our home needed all new windows and eventually new doors. We had 30+ year old Pella windows that were drafty and almost all had the crank opening mechanism broken, so if you got them open they would not shut. Some were so bad they were painted shut. Well having children with 2nd story bedrooms with nonfunctional windows also became a fire hazard worry.  To be fair we did get a few quotes from some companies that were at the Allen County Home and Garden Show. Key Exteriors was not the cheapest and was also not the most expensive for similar and comparable windows. One company would not quote us for the windows we wanted (casement) which was the type that is the house from when it was built. We were impressed with Key Exteriors salesman Michael Fox, he was very personable and down to earth, he also was not pushy. He listened to our needs, wants, and my many worries!  He kindly answered all my crazy questions with no problems. He gave us a quote and when we asked if we would see some windows in person he invited us to showroom. We looked the windows over and tested them many times (our kids had fun testing the window cranks and locks and testing the doors). All the staff was very friendly and offered snacks and waters to us and our kids. They were all very knowledgeable when answering our questions.  We decided to go with Key Exteriors for our window purchases. We are doing it in 3 stages to help it be reasonable and affordable for us personally. The 1st stage (2nd story bedrooms) is complete. We were very pleased with the quality of the window and the quality and workmanship of the installation. The gentlemen that installed our windows were Shane and Jack. I told them of my expectations and they said we hope to exceed that. They did just that! They were very friendly and cleaned up any mess from removal and install. They were very tolerant of my kids asking questions and wanting to watch them because as the kids said "it was so cool!" Super nice guys and made sure we were happy and had our questions answered. Mike Fox stopped by the next day to ensure we were happy and all was well. We already have the 2nd stage (bay window and sliding door) ordered and will finish the rest of the main level windows and front door soon after 2nd stage is completed.  We were highly satisfied and thankful we decided to go with Key Exteriors. Local company with very friendly, caring, and knowledgeable people working there. We highly recommend Key Exteriors and are very satisfied with our windows and service we have gotten from them."

"After our chimney area developed a leak, I had a chimney specialist inspect the chimney chase cover and caps which were ok. He concluded the leak was from the roofing around the chimney and recommended Merv for this type of repair as it requires expert technique and experience to fix a leak of this nature. Merv and his crew were fantastic, arrived on time, worked hard, and made a high-quality repair. Clean-up was pristine. Merv is very easy to work with, returns calls or texts, and explains things very well. He has earned my trust! Merv (MSW Construction LLC) will definitely be my first choice for future projects and/or repairs - I highly recommend them. "

"Does great work in a timely manner. Very detailed."