Get matched with top pipe repairers in Fort Thomas, KY

"The biggest obstacle was scheduling.  The Angie's List confirmation email did not include the instruction to schedule on the Flow-Rite web site.  It took 3 or 4 emails to clarify that which delayed getting the work scheduled. 
The replacement parts worked fine with the exception of some excess plastic on the valve which prevented a tight seal and thus lead to a running toilet.  It took a few minutes with the razor blade to cut the excess off and allowed the seal to form properly.  This probably should have been done by the installer.
"

"Zak showed up on time, looked at my to be fixed list and went right to work. He was able to loosen the shut-off valves in both bathroom sinks, so we we didn't have to replace those. (I'm 70 and arthritic, no strength in my hands and wrists.) If the shower regulator goes wonky again, I should be able to fix it myself as Zac showed me how. No charge for that fix. The toilet needed a new flapper-apparently the el crappo one I had used was no good-it was worth the $15 charge to finally not have to turn the water on/off to use the toilet! The cost of the project includes the new faucet which I guess to be $80-100 retail range (a nice Delta basic with sprayer). It was not a simple replumb; there were some challenges getting the old faucet out as parts were rusted and fused. Zac explained everything along the way, took care not to make a big mess and cleaned up after he was done. Took about 3 hours start to finish, including the time Zac took to go purchase the faucet and get the special tools needed to cut apart the old rusted parts. They will be coming back to install some shower rails for us after they get the parts. I will be calling these folks for any more plumbing repairs I need. I was so nice to call and actually talk to a live person and not play phone tag. I called them on a Thursday afternoon and they were here the next Monday morning as promised. This was a non-emergency call. BTW-they do charge $85 for a service call. This was work Plumb Tech originally did in December 2017. I had washed dishes in a dishpan and when I dumped the dishpan, water gushed all over the floor. I called they sent a tech over immediately-here in about 20 minutes. Turns out my old house and somewhat wobbley sink cabinet contribute to loosening the joints. The tech re-attached everything and tightened all the joints as much as possible. Everything is now working fine again. Done at no additional charge to me. I really need to have new cabinets installed so the sink will not move even a little, but the house is not worth that expense at this point. (We will be investigating some way of stabilizing things.) I really appreciate the fast response and not being charged."

"TJ was thorough and very professional. He is incredibly knowledgable about his field. We have scheduled another service with him. This time to clean and seal our tile."

"Thomas Plumbing came to my home and they done an amazing job they installed a gas line for me from my basement to my kitchen for my new gas stove and if I ever need any more plumbing work or any thing of that nature I will call them again they was very professional"

"The septic tank was pumped satisfactorily. The problem we had was that our gate and latching mechanism were damage by his employee doing the work. We were told that the gate was damaged. We called Mr Andrews after we discovered that gate was damaged. Mr Andrews told me that his employees were independent contractors and were responsible for any damages that occur. Mr Andrews asked me to send him pictures and a description of the damage. He said he would have his independent contractor contact me to resolve the issue. To date we have not heard from his independent contractor or Mr Andrews to resolve the issue The company does a good pumping your septic tank but doesn't take care of any damages that they cause. Gil R"

"Jason and his crew were professional, punctual, worked quickly and did a great job! I noticed that some additional touch-ups were done that were not even part of the original quote."

"How did it go?  Details??
It was excellent!!!   On a scale of 1 - 10 -- it was a 15!!     First they called me right away to schedule, and worked with me to find the soonest time that worked for both of our schedules.
The rep who came to my home was Colt ... he was awesome!!!     He went above and beyond and even helped me fix a couple other things!    He was personable, polite, very thorough and seemed to be great at his job.  He is a very nice young man.
  He is an excellent representative of Joe Lay & Sons Plumbing.  
I will specify Joe Lay & Sons for any and all future plumbing needs (through warranty company or independently)
I often hesitate to bring people into my house, that  I do not know.    I do not  feel that way about Joe Lay Plumbing.
I highly recommend them to anyone looking for a plumber for plumbing needs.
They are prompt, caring, work to get you an appointment ASAP, dependable, thorough .... I can't say enough.
I am surely one who will complain when a company is not satisfactory, the work, the technician, etc  .... and I do.  
 But at the same time, when there is a company and service rep who are really good (in this case exceptional) I will  (and have) write, email or call them to compliment them and let them know just how good of a job was done, how the service rep was such a great representative of their company.. . . and that I will be a return customer!!
I have nothing but great things to say about Joe Lay & Sons -- and highly recommend them!!    


"

"Excellent work at an affordable cost. Helped me through the entire process. Always provided good work and charged what I felt was very little for what I was getting."

Fast Affordable Drain Cleaning and Hydro-Jetting. \nWe guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule an estimate today!

"Joey was professional, efficient, and prompt when fixing my plumbing. I would highly recommend for anyone needing some work done. 10/10"