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"Great service"

"KBL was quick to make it out and got the job done fast. We had a fridge with temperature problems, they figured it out, got the parts and were there to install the same day they got the parts."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"It was absolutely great! We remodeled 3 bathrooms. The work was professionally done. Our home was kept clean during the remodeling project. Carpet and floors were covered when necessary. They were consistent with arrival and departure times each day during the project. Very respectful. I enjoyed working with Baldwin Remodelling and plan to hire them again for an additional remodeling project in the near future."

"This is the second time I've hired S&J, and both projects went very smoothly. This time they repaired a wall that had been ripped out for a fireplace reinstall, and you can't tell any work has been done at all. Really stellar work all around, and good communication from the front office. They can do textured ceiling patch work as well, which is really hard to find."

"Our experience with this kitchen remodeling company was an absolute nightmare, thanks to their abysmal customer service and lack of any clue of what they were doing. From the moment we signed the dotted line, it was clear that they had no interest in helping or even acknowledging our questions. The representatives were dismissive and rude, treating us like an inconvenience rather than a valued customer. Josh, the sales manager didn't care to respond to us, only at his convenience and when he added, "send us more money" at the end of every communication. When the project finally began in March 2023, the lack of communication and transparency reached new heights. They were constantly late and unresponsive to our concerns. Any attempt to get updates on the progress or address issues was met with indifference and excuses. It seemed like they couldn't care less about the quality of their work or our satisfaction as a paying client. It was clear the "project manager," Sam, had no idea what he was doing. We had to tell him to get inspectors to come after we realized they had no plans of doing so. It's a good thing, because his management of the work failed 3 times before they got it right. His mansplaining of excuses was embarrassing for him. To add insult to injury, the final result (now end of July 2023) was far from what we had hoped for. A total lack of attention to detail was evident throughout the remodel. Because we actually designed the kitchen and project managed it, did it turn out ok. The cabinets were damaged on installation and are still damaged after completion. It was evident that they were more interested in taking our money than delivering a satisfactory outcome. We have designed and renovated 4 bathrooms in our home and managed all of them, so we are not new to the process and what needs to be done. The general manager, John, reached out after completion (to ask for the rest of the money that we withheld because of the damaged cabinets that they did not replace) and we we told him about the horrible experience. He didn't even respond. The only good thing about this experience were the workers, Juan and Carla. They did a decent job but were limited in what they were "allowed" to do by the manager. In the end, we regret ever choosing this kitchen remodeling company. Their customer service was beyond disappointing, and we wouldn't wish this experience on our worst enemy. Save yourself the headache and avoid this company at all costs. There are plenty of other reputable companies out there that actually value their customers and take pride in their work."

"All work was completed in a professional manner from initial planning through all phases of construction. The job site was maintained as expected. AES worked with us on a few small changes we requested along the way as well. I felt very comfortable with all the craftsperson’s at work in our home. There was great communication with AES throughout the job. I would use their services in the future."

"It is my pleasure to review DMV kitchen and bath. They did an outstanding job from conception through to the last details in finishing an extensive series of renovations - complete kitchen tear-down and renovation, master bathroom and closet teardown and renovation, two bathroom complete retiling/renovation, building two new rooms out of a very large basement, and replacing two forced air HVAC systems - they managed all aspects including proper construction permits. They did high-quality work at a very good price. They did an outstanding job with the work, with high attention to detail. Their communication was very strong from beginning to finish, their initial plan recommendations were excellent, they made several recommendations to not only make the job better, but also make it more cost effective along the way. They were reliable and consistent, and very genuine, "real" people. I have to imagine there will be very high demand for their services. I can’t recommend highly enough. Very timely, excellent communication, quick and high-quality professional work at a competitive price."

"If you’re thinking about renovating your kitchen — stop searching and call Dorsa and Frank! Working with them (and their incredible team) was one of the best decisions we’ve made for our home. They completely transformed our kitchen, and the entire experience was smooth, stress-free, and even enjoyable! We were both working full-time throughout the project, and they handled absolutely everything. From design ideas to material selection to flawless execution, they took full ownership and made sure every detail was taken care of — all while keeping us updated and involved just enough to feel confident and excited. The final result? Stunning. Functional. Thoughtfully designed. Our kitchen now feels like it belongs in a magazine — and yet it perfectly fits our daily needs and personal style. Dorsa and Frank bring the rare combination of professionalism, creativity, and genuine care. Their team is respectful, skilled, and fast — and the quality of their work speaks for itself. If you’re even thinking about a renovation, trust me: you want these two on your side. We couldn’t recommend them more!"