Get matched with top bathroom remodel pros in Frankfort, MI

"The work was done professionally and accordingly. They were careful of my floors throughout the house. They cleaned the bathroom and my floors between the bathroom and the door. They explained the instalation process and clarified placement of handles, shelfs and the shower seat. Very happy with the work done."

"Beware of the sales pitch, they keep stacking on deductions if you sign that day.
On completion of the installation, the bathroom looks great, but there were problems due to previous owners hidden wall once the old tub was removed. My concerns were that the installer and myself had different goals. He wanted to complete the job and I wanted choices. I lost. When we ran into problems and I asked what my options were, his responses were always and quot;I haven't decided yet.and quot;
The wrong tub size was ordered because of the false wall and I asked, and quot;Well it's just a tub, can we put in the right size?and quot; Didn't happen, and no options were offered. Options I thought of later such as 1. stop installation and order the right size; or 2. push the tub back two inches and give more floor space. Instead, a false 2 inch plywood wall was built behind the tub.
Another problem was the tub itself. I order the 17 inch high model thinking I would have more depth from my old 15 inch tub. Not so. Beware of inside tub not being the same depth as outside tub due to support feet under the tub of aproximate 2 1/2 inches. A 17and quot; tub measure 13 1/2and quot; on the shallow side and 14 1/2and quot; on the drain side. Plus the drain hole drops the actual water depth to 10 1/2 inches at the deeper end. This was not pointed out to me before purchase. In my opinion this is a manufacture flaw. The installer helped my out by plugging the drain hole.
I had to search and purchase the new floor tile. I made the right choice and it looks georgous. It was a hard job installing it because the old sub-flooring needed to be removed to match the curve of the previous wall tiles. A lot of unexpected dust. After two days dry time, I applied a sealer. However there were cracks in the grout after two weeks. Ken came back and fixed it and I applied the sealer again.
The third problem I had was a squeaky wall. Apparently the acrylic wall by the head rest was not sealed properly and it sqeeks when I use the tub and rest my head. Ken came back and tried to fix it by inserting foam behind the tub but was not successful. At least it's not a visable defect.
All in all my advice would be take your time and explore other options. Maybe I could have chosen all tile walls instead of acrylic and paid the same price. Go to your tile store and ask their advice before you sign with anyone. They might have more options. However my bathroom looks great and it will serve me for many more years and it is a step-up from what I had."

We are a locally owned and operated company with over 15 years of industry experience. We do everything from rough framing and siding to putting in flooring and cabinets but also offer a wide range of expertise for a variety of other Home Improvement projects. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction!

"Dave/Diamondwood took over a major remodel project (essentially a new home) from another contractor. We are in our house today thanks to Dave and his team. Dave was very communicative along the way and we worked together well on the scheduling of each phase along with what owner supplied items were needed for the next step. Dave takes a lot of pride in his work and we are grateful for the effort he showed us in building our home. We would work with him again."

"We recently hired North Creek Construction and Renovations for a complete bathroom remodel, and we couldn’t be more pleased with the results. From start to finish, Kirk and his team were professional, communicative, and committed to delivering a high-quality finished product. The craftsmanship is outstanding! The attention to detail is evident in every aspect of the remodel. They helped us pick out materials that not only fit our style but also our budget. We’re especially happy with how they transformed the space while maintaining a functional design. The communication throughout the entire project was top-notch. From the initial consultation to the final walkthrough, Kirk was responsive and kept us updated on progress. He was always happy to answer our questions, and we never felt out of the loop."

"We contacted Evan and Mike from Bayside Home Services to remodel our bathroom. Mike came out and gave us a very reasonable quote that included gutting the entire bathroom and replacing the tub with a shower unit, replace the toilet and vanity. They also reworked the plumbing and the sewer lines. We were very impressed at the quality of work they performed. They completed the project in a timely manner, cleaned up afterwork and were professional in every respect. Mike is excellent with communication. We were informed almost every day on the progress of our project. We will be using Bayside Home Services in the future and would highly recommend them for your home improvement project."

"Construction worker Nick showed up everyday and did an excellent job!We turned our pantry off the kitchen into a.n addit.tional habbath and turned the tub in bathrooms into a walk in shower. We are very pleased with the work done with both rooms."

"did a good job on installing a cooktop for our lakehouse."

"The design was totally useless to me. I was extremely disappointed.
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"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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