Get matched with top sprinkler system for lawn and garden winterize or activate pros in Franklinton, NC

"Sloanscapes has taken care of our sprinkler system for years, both routine activation and winterization, and repairs. The work has always been excellent. Highly recommended."

"I am very happy with the service I received from Outdoor water solutions. He was prompt and courteous and got my spring start up very fast. I would recommend them, A ++ service"

At NaturalScapes, we specialize in merging nature with design, creating inviting spaces that leave a lasting impression, Watch as we transform your landscape design into a reality, taking you through each step of the process to ensure your vision is achieved.

"I called shortly after then and spoke with Priscilla, who was also very pleasant. Unfortunately my request to contact my home warranty company with the diagnosis fell through the cracks and was not followed up on. I have heard from speaking with other vendors that my home warranty company operates a little differently than others in that they don't contract with vendors individually, but they "approve" a service and then reimburse the customer after they have paid the vendor directly. So essentially, I am paying the vendor and then have to deal with getting reimbursed. The only caveat is that I need a per-approval of work to get reimbursed. This is when things went wrong. On August 24th I called and spoke with Jamie and she was short and to the point. Not rude, but not especially helpful. She told me that my home warranty didn't cover most of the services I had listed. I replied that it was fine and I was happy to pay in cash for what was not covered, but I would like to have the warranty company pay for what they do cover. She said wouldn't sent someone out until I had a claim re-opened. Fine. I called and opened a claim this morning. I then called Jamie again and informed her that the home warranty company just needed to get their diagnosis from the quote to pre-approved. Someone had to call them and give them the info, or fax in their report.
Here is where things went wrong. Jamie told me that she didn't see a quote come through in her system and I needed a claim number. I know that my warranty company does not work like this and asked her who she had listed. It was a company that I had never heard of, let alone ever said held my warranty. I told her I could give her the numbers for my company to get it straightened out. I was very clear that I would be paying them directly and then deal with the reimbursement myself. The company just needs the diagnosis. Jamie then informed me that they don't work with my company and so they wouldn't do the job. I explained again that they just needed a copy of the diagnosis they had already done, and I would be paying them and responsible for the entire amount myself. They don't have to deal with them besides getting them the initial information. She then said if she wanted me to call them it would be $85 an hour. Huh? I'm giving you a $600+ job that is paid for by me with no hassle from a home warranty company except the initial documentation and you tell me you won't help? Not a phone call or a fax? The conversation ended with her huffing at me and then hanging up.
I'm sure Jamie is the one reading this review, so to you I say you have great people that work for you and your techs are nice, but please do not talk down to your customers. A little bit of professionalism goes a long way, and you did not display that today. You were borderline hostile and did not want to listen. I have already called for another quote and will be taking my business elsewhere. It's a shame because previous interactions I have had with this company had been good.
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"They came out and gave an estimate and a week later they were cleaning up our yard. We have large mulch beds; blueberry and black berry gardens and flower beds which all needed weeding. They did a great job pulling only the weeds. They also redefined some mulch beds. They were on time, did everything as we had previously discussed. They started work at 8AM and finished at 4:30. The worked non-stop except for a lunch break. They hauled away all of the yard waste. Our yard looks amazing! Even our kids were amazed by how much they were able to do in a day. We would hire them again!"

"His team responded quickly to my submitted request on Angie's List, set up a date for an estimate the next day. They completed the projects in a timely manner and stayed in touch prior to the process especially regarding the rain delaying their process. Even though we had only broom concrete installed, they took their time and didn't rush. They made sure everything was to perfection and smooth. The team is very friendly. I would definitely have them out again for any future concrete needs we may have. They are dedicated and committed to making sure the customer is happy and informed during the process."

"The guy is knowledgeable and friendly. Everything was clearly explained and quoted before the work starts."

"Optimist Technician, Jerome McCarter, came out diagnosed the problem and corrected it. He was punctual, professional, thorough and respectful. He also gave me tips on maintenance of the system. I was delighted that he got the system up and running as it was extremely hot in the house. He did a great job."

"This guy is clean! He doesn't make or leave any messes in my home. He comes in and gets the work done. I've never had any complaints, and his pricing is amazing for what he does. Every time I need something, they respond right away and are here in a very reasonable time. He does exceptional quality work and I would highly recommend him to anyone. I personally would not use anyone else. He is the best in the state, and the most affordable."

"It was perfect, they are on time, and clean up after themselves and did a great job. I am going to use them again. They did a wonderful job, he just did a great job."