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"Diego was on time, very courteous and friendly, looked at the shower door and lifted it back into place. He declined any compensation, we chatted and he left. He inspired my trust in him."

"This company has several communication issues. First I had an appt for my door to be measured at 10 am. On the day of the appointment, I received a text at 930 and an email that my appt was now between Noon and 4pm. I decided I would run some errands and when went to leave the contractor was here at 10:00 to measure the door as originally scheduled. I told him that they had notified me of the change but they Never told him. He didn't remove the trim from around the door to measure properly because when the installer showed up months later with the new door and after removing the trim around the door and rechecking, he told me that the door he brought was too short. I had told and showed the salesman that the door I was replacing had extra trim inside the opening and the salesman assurred me that the new door would eliminate this, but the door that was incorrectly measured would still require this extra trim because the saleman Never mentioned this to the representative who took the measurements. The installer apologized and remeasured the door correctly and I had to wait sever weeks for Champion to remake my door and take another day off from work and of course they don't offer any form of compensation to their customers for their own mistakes, just Sorry for the inconvenience. The door was Finally installed yesterday and thankfully I had the same installer who had remeasured the door correctly and he did a Great job. Today I received both a text and an email informing me that my door had been received by my local office and I would soon be contacted to schedule an installation appointment, remember this is After my door had already been installed. I called four different phone numbers to speak to someone and after holding for almost 30 min, I left my call back number. Then coincidently I received an email asking me how I liked my experience with Champion, and that I should leave a review. These doors are not cheap, mine was $15,000, but with the measuring mistakes and the costs of sending the installer here twice with his truck (85 miles away) I can now see why their prices are much higher than local home improvement stores including the cost of installation. My neighbors really like my new front door but agreed that a company this big should have better communication with their customers. The pictures are of the trim on my old door which the first door would still have required because either the salesman didn't mention this to the person measuring or he just didn't measure properly to eliminate the need for this excess trim, but either one is a fail."

"Loving my beautiful new deck the spiral staircase and under decking system. Cant wait to see the storm roll in and not get wet!"

"Alfredo was amazing to work with! Very prompt in communication and fast getting the job done. End result was excellent would definitely use his services again in the future!"

"If I could give less than one star I would. Hired Alvie to replace a porch and install some new exterior doors. He bid the job, took the 50% deposit and I chased him for weeks to start. Didn’t purchase supplies he quoted and I paid for. Rarely showed up when he said he would. Tons of excuses. Asked for gas money to come work on my job Then wanted more money before job was completed. The work done was not as agreed or quoted. Finally ended up firing him. Have to hire someone else to finish work"

"Mario and his crew did an amazing job on our basement renovation in Rockford. Beautiful work and great attention to detail. We are very happy with all of his selections for flooring, carpet and paint. I highly recommend him and will hire him in the future for any of our home projects."

"Exceptional - Logan was on time, hard working, professional and fair in the cost of his services. I highly recommend him."

"Had a couple windows installed on Tues. June 20th. The screen on one was ripped, the installer said they would put a order in right away and have it out this week. There was no signoff's on work. Some of the caulk jobs around the windows are a little sub-par for my liking. Not the best quality work. Called the office for clarification on when my screen would be here this week. They had no knowledge of it, and it had to be ordered. Now it'll be July 8th before they can get out here. Had used their competitor (Hansons) for my last house. The comparison between the two is much different. Will probably go back to Hansons for the rest of the house here."

"They did a great job and easy to deal with."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."