Get matched with top in Front Royal, VA

"Called him late Friday that our water supply was going on and off.  He asked if we could hold off till Monday and I told him surely as the water was working, but going.  He called SUNDAY just to make sure we were ok.  Told me a few suggestions to make sure the water stayed on.
Showed up on time and gave me a few options on repair and price.
Completed the job in the rain.  
Fantastic attention to running a good business and treating his customers fairly.
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"I had a pipe burst in the basement of our rental property, Flood Crew was referred by our realtor. They arrived quickly after the pipe was fixed by our plumber, demoed, and dried out the areas, even handled packing out our furniture and placing carefully in a pod storage while the work was being done. They did mold testing and made sure everything was safe, the best part was that they dealt with the insurance and we didn’t have to do anything."

"Wilson and his crew are amazing! They fixed an armoire door (antique French, so no hinges) when no one else was able to do so, and restored its veneer and cleaned the glass on the doors which had 200 years of mineral deposits. Next, they reupholstered a barrel chair, doing a beautiful job; it looks better than when I first bought it. Wilson has over 40 years of restoration experience with the Catholic Church in Italy and Ecuador, and it shows. He is also very personable and diligent when informing his customers of their job status. I highly recommend d them."

"I had some issues with my 10 year old furnace and started looking into issues. I used to work for Carrier as an HVAC researcher and tried to fix the issues myself. I disassembled the burner and tried to get things right. In the end, I exhausted options and gave up on repair. I called my serviceman, trying to have the furnace repaired. He recommended getting a new furnace or replacing the whole HVAC since it was more than 10 years old. My serviceman gave me a quote for a Carrier furnace, which I thought was high since I knew the price of the unit (ex-Carrier R&D engineer). That was when I decided to look around. I received three quotes after reading through reviews in google and Angie’s list. In the end, I chose ARS Manassas by virtue of their overall competitiveness. In any business, it takes two things to win a deal: trust and value. In my case, one salesperson, Cliff Allen (who I will talk about more in a minute) delivered both aspects, which made the decision easy. Since I know the HVAC system in and out, I had many detailed (and even tedious) questions, to which he answered professionally with knowledge and courtesy. He did not try to upsell anything. In fact, he recommended to check a few things for repair, even while giving quotes for me. Although I decided to get the new one in the end after trying a few more attempt for repair, Cliff earned my trust and respect in the meantime. He tried to provide an optimal solution in terms of price and performance, which was more competitive than the other two quotes. I ended up getting 16 SEER performance series furnace and AC. Cliff truly knew what he was doing during the selection process. He answered all the questions an ex-Carrier R&D engineer raised and provided several quotes for comparison, which helped me to reach a satisfactory solution in an efficient and rational manner. He never tried to upsell, clearly understanding customer’s side. To the contrary, he did his best to give me the best deal without compromising performance. His professionalism does not stop at sales. He went over all the items in the specifics of installation, meticulously jotting down any notables in the contract. I was not surprised to see the technicians, Michael and Melvin, show up on time and finish the job, following the specifics and notables that Cliff had prepared at the contract phase. They tried to make the installation smooth and went over every single item to make sure that it was done to perfection. About a month later, the town inspector came out and made sure that the unit had been properly installed. The inspector confirmed that the job was done to the standard but pointed out that it would be better to add another bracket to the outdoor unit so that it would not move around. I called ARS to inform the findings of the inspection. ARS has promptly scheduled another visit (even if they could have waited for AC checkup in the late spring) to fix the issue. This time Jeremy and Josh came out and meticulously fixed the issue. These two gentlemen really knew what they were doing. They went a lot further than just adding a bracket. The outdoor unit is so sturdily attached to the bracket now that even a hurricane would not shake the outdoor unit. My kudos to Jeremy and Josh. I will come back and write a further review in 6 months to report any issues I experience but for now, I am glad that I chose ARS Manassas for new HVAC installation. If you ever need a new HVAC near Manassas area, the choice is simple. Go for a trustworthy and knowledgeable man that would deliver the best value for your investment, Cliff Allen at ARS."

"Three new tanks (pH, Iron, Softener) were replaced and a new drinking water system at the sink was installed. Great professional people to work with very communitive and honest. Answered all of my questions and provided fast feedback. No issues with system- works great."

"Very well. Timothy did an excellent job in water softener system installation and explaining how the system works . Would recommend to friends ."

"Work went well. Installation was completed quickly and professionally and the floors and stairs turned out beautiful."

"CSI did a thorough inspection, provide analysis, detailed report of findings and provided pictures of the areas with issues as well as aerial views of the house, lot and surrounding area. We are definitely hiring them for the Final Home Inspection and analysis."

"The plumber arrived within the promised window, and called earlier in the morning to let me know an approximate arrival time.  I had already obtained a replacement garbage disposal, and he quickly installed that.  The other problem was a clogged kitchen sink drain.  He used the access port (unscrewed a cap) and snake and quickly cleared the clog.  The service was good and prompt.
However, the price seems to me to be quite high for the services performed. Altogether the visit took 1 hour and 5 minutes.  The breakdown on the costs were:  $58 for the "dispatch fee" ( basic charge to come to the house); $244 for the replacement of the garbage disposal (note, I provided the new disposal); and $189 for the clog clearing.  I asked about the basis of the charges and was told that these were fixed fee services.
I had used an Angie's List "Deal" coupon ($100 for $200 in service), so the total cost to me was $391.  Even that seems quite high, certainly not a "deal".  However, it is difficult for me to know whether overall these are standard and competitive rates or not.  Overall, the basic services I needed were performed well, but I will not use this company again due to what seems to me to be excessive cost."

"Juan was very easy to work with even with a little bit of a language barrier. He responded quickly to all my messages and was able to start work quickly. He matched our paint exactly and purchased premium quality products. He went out of his way to order the correct siding boards, taking time to do it correctly. His team was able to tackle all the additional work that popped up including replacing the gutters, changing exterior light fixtures, removing and repairing an old wall exhaust, replacing old shutters and adding trim to the chimney. There were a few delays in the work mostly due to the weather but otherwise he managed time and supplies very well. Will be using him again for my other work inside the house!"